Mitchell RepairCenter

The software is very complete, you can do everything from gathering your repair information to access your vendors’ paint, parts and rental apps in one platform.

Can take a bit of setup time, but honestly worth it in the end!

Ultramate, which is their estimating software, is the only product I have enjoyed using. However, the price you pay is way too high as any function you add is considered an add-on and will cost more money.

The price is way too high and and getting out of a contract is impossible even if the product or add on was horrible. It won't matter that their management system is hard to use and there are way better ones out there. All of their systems are supposed to work together and make things easier for shops, but they don't and will cause more wasted time and headaches. Their customer service starts out great with the sales team, but once they get you to sign their contracts and you are unhappy with a product things take a turn. We have spent hundreds of dollars on software that we do not even use and their customer service is not helpful when they say there is nothing you can do about it because you signed a contract. Trust me, I wish I would have known there is better software out there.

I found that I had to jump thru too many hoops to find parts location.way too long to do simple things

parts locator function .it would take me way too much time to locate certain items on vehicles.on a very busy day

Their ability to look up any vehicle. Very convenient

The pricing I believe is slightly high. But worth it