StarChapter

Mitglieder-freundliche Vereins- & Mitgliedschafts-Management Software

Über StarChapter

Vereins-Management-Software für lokale Verbände, die Mitgliedschafts-Management, Website-Inhalte, Event-Registrierung und E-Mail-Marketing kombiniert


Bilder

StarChapter Software - 1
StarChapter Software - 2
StarChapter Software - 3
StarChapter Software - 4
StarChapter Software - 5
5 weitere anzeigen
StarChapter Software - 1
StarChapter Software - 2
StarChapter Software - 3
StarChapter Software - 4
StarChapter Software - 5

Du bist nicht sicher, ob StarChapter das Richtige ist? Mit einer beliebten Alternative vergleichen

StarChapter

4,2 (622)
VS.
Häufig bewertet

Startpreis

53,00 $
Monat
25,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

55
91

Integrationen

Keine Integrationen gefunden
23

Bedienkomfort

3,7 (622)
4,6 (9.981)

Preis-Leistungs-Verhältnis

4,1 (622)
4,4 (9.981)

Kundenservice

4,3 (622)
4,3 (9.981)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Alternativen

SurveyMonkey

4,6
Nr. 1 Alternative zu StarChapter
SurveyMonkey ist ein Online-Umfrage-Tool, das Nutzern mit oder ohne Erfahrung ermöglicht, Umfragen schnell und einfach...

MemberPlanet

4,7
Nr. 2 Alternative zu StarChapter
memberplanet bietet Gruppen jeder Größe ein Zuhause, um zu kommunizieren, Zahlungen zu verarbeiten und ihre Mitglieder...

Moodle

4,3
Nr. 3 Alternative zu StarChapter
Moodle ist eine Lernplattform, die Pädagogen, Administratoren und Lernenden ein einziges robustes, sicheres und...

Microsoft 365

4,7
Nr. 4 Alternative zu StarChapter
Microsoft Office 365 bietet Web-, Desktop- und mobile Anwendungen für Outlook, Word, Excel, PowerPoint, OneNote,...

Nutzerbewertungen

Gesamtbewertung

4,2 /5
(622)
Preis-Leistungs-Verhältnis
4,1/5
Funktionen
3,8/5
Bedienkomfort
3,7/5
Kundenbetreuung
4,3/5

Hast du StarChapter bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 622 Bewertungen
Pearl
Pearl
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Outstanding comprehensive association management system

Bewertet am 21.1.2016

I have used Star Chapter since 2012 for multiple associations I manage. Of all the association...

I have used Star Chapter since 2012 for multiple associations I manage. Of all the association management systems currently available, I found Star Chapter to be the most comprehensive and cost effective online software on the market.

Vorteile

Star Chapter is user friendly for both members and administrators. Customer support is great and highly responsive to questions or problems. Training and resources for administrators and Board members are excellent. One of my groups consists of a senior chapter, a young professionals chapter and a non-profit 501(c)3 education foundation. They wanted one website for all three organizations with capability to manage each of them. The Star Chapter tech team was wonderful in working with our volunteer Board and communications committee to develop a website "skin" that would function on Star Chapter's system.

Nachteile

I have some Board members that find it cumbersome to RSVP for a meeting when responding to an email invitation. They would prefer a one click method to indicate if they will attend or not, rather than the multiple steps Star Chapter's system requires to login as a member and register to attend a Board or committee meeting that doesn't require a payment. I have asked Star Chapter to consider changing the system to allow for a "yes" or "no" response when members are responding to a system generated event invitation. We had this with Cvent and it worked extremely well.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Membership management software that covers all bases!

Bewertet am 13.8.2020

StarChapter appears to be a very professional software company that has provided a great solution...

StarChapter appears to be a very professional software company that has provided a great solution for organization membership management.

Vorteile

StarChapter set everything up
The training they provided was comprehensive
The support is excellent. I had a few questions and received a response back within hours or even minutes.
Once you get the hang of how it works, it is easy to make changes
The price is incredible! We are a very small non-profit with a limited budget.
Our users love the software. The admins really like the back end and the information it provides.
Our members love the website and how easy it is to renew membership, sign up for classes and events.

Nachteile

Reporting is a little weak:
I can find everything I need but it isn't as easy as I think it could be. (That said it could be that I haven't figured everything out yet.)
I can get a list of new members, members that have renewed, and members that have not renewed BUT it does not produce a very attractive output. This would definitely not stop me from recommending this software.

In Betracht gezogene Alternativen

MemberClicks, Neon CRM, YourMembership, Wild Apricot und MemberPlanet

Warum StarChapter gewählt wurde

Wild Apricot was getting expensive unless you used their payment processing gateway (which we did not want to do as it would cost us even more as a non-profit organization). Wild Apricot was unpleasant to use both for the member and the administrator. - hard to get reports, hard to see what was happening with member status - new and old. Everyone in my organization hated it!

Zuvor genutzte Software

Wild Apricot

Gründe für den Wechsel zu StarChapter

Cost and functionality were the key drivers in rejecting other software options. We use PayPal as our payment processor with a non-profit rate for fees. StarChapter gives us the flexibility to continue using PayPal which saves us more than the software costs!
Allison
Gesamtbewertung
  • Branche: internationale Angelegenheiten
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Platform with tremendous promise & responsive customer service, but has a steep learning curve.

Bewertet am 2.11.2021

StarChapter's pitch is that they provide an efficient and effective CRM and website solution for...

StarChapter's pitch is that they provide an efficient and effective CRM and website solution for small, under-resourced associations. Three months in, I can see how it will become that solution with a significant investment in time. In the interim, we have lost some business and aggravated some members and it will take time to recoup those losses. At the same time, it is real value for the money. Trying to replicate the functions included in StarChapter through other platforms or combinations of platforms would be everywhere from 50% to 125% more than StarChapter.

Vorteile

First, StarChapter has a solid value proposition for a small organization -- competitive with Wild Apricot and similar "value" options. However, biggest selling point is its customer support. Unlike Wild Apricot, StarChapter doesn't outsource set up and has an in-house design team that walks you through the process. (start up cost 1/3rd of what I was quoted to set up a Wild Apricot site!). They were very accommodating and worked hard to create a web layout that replicated our branding image, and were able to integrate some external features. The final product exceeded expectations at launch, and was handled seamlessly.

Nachteile

The steep, steep learning curve and the absence of an on-call service line. Although the set up was excellent, I was not ready to manage the system on my own when we launched. As a result, I really struggled to complete basic tasks, and made lots of errors that resulted in member frustration or confusion. I was able to send in support tickets and get responses - usually within 24 hours, but the damage was often done by the time I got an answer. I think a comprehensive user manual - whether on-line or downloadable, would be really helpful. The knowledge base is very segmented and it's not easy to get step by step instructions when you need them.

In Betracht gezogene Alternativen

Wild Apricot und Salesforce Sales Cloud

Warum StarChapter gewählt wurde

Trying to make three different systems work together was a nightmare. Wix is designed for e-Commerce and is completely unsuitable for non-profits or associations. And while Wix's basic platform is inexpensive, the additional services needed to met our needs quickly outpaced our budget. Constant Contact was great to work with, but it was almost impossible to make it sync with our member database and required manual updates. The CRM option for both those platforms are more expensive and, again, designed for eCommerce.

Gründe für den Wechsel zu StarChapter

Price, price, price. All in "one" system (website, events, communications and member database), and the availability of support. Small non-profits need support and StarChapter was the only one that offered that for a price that wouldn't cripple our budget. Even though I have had frustrations getting things resolved, I shudder to think of how much worse off I would be if we opted for Wild Apricot!

Antwort von Star Chapter

Thank you for your feedback, we really appreciate it as it helps us improve our product.

Betsy
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great association management system!

Bewertet am 4.8.2020

We now have ONE platform that we use for all our needs. We have ONE list to manage with all our...

We now have ONE platform that we use for all our needs. We have ONE list to manage with all our member info. It's a turnkey system, and has made things much easier for a board that changes every two years. We're very happy with StarChapter!

Vorteile

This checks all the boxes for us. We needed a platform that let us send comms to our members, manage our membership list (including sending invoices for renewals and new members), manage event registrations, post news articles, allow our members (and non-members for a fee) to post job openings, and more...and this fit the bill! It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful. We're very happy with our switch, and now all our data is managed in one place - which was the ultimate problem we set out to solve with our previous website.

Nachteile

There are a few little nuances we've discovered, such as not being able to use multi-byte characters (emojis, etc) in subject lines of comms and not being able to export ALL comm data (must be exported individually). I think the biggest thing that could stand to be improved is the comm data - you can get open rate, but that's pretty much it. You can't see what links are clicked on the most, or other data that other email-specific platforms offer. That said, it wasn't a deal-breaker for us.

In Betracht gezogene Alternativen

MemberClicks und Wild Apricot

Warum StarChapter gewählt wurde

We needed an AMS platform that allowed us to house all our data in one place and had the capability to manage comms, events, etc.

Gründe für den Wechsel zu StarChapter

StarChapter had better reviews, was more affordable, had more functionality, and was easier to use.
Scott
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Room to grow from Good to Great

Bewertet am 19.11.2022

We like the website front and back end management. We like the calendaring. We like event management...

We like the website front and back end management. We like the calendaring. We like event management, although it can be improved. The webstore is generally good, but would be much better with financial integration and a more standard order to ship process flow and functionality; i.e., bundling. E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with StarChapter's interpretation of the regulations.

Vorteile

StarChapter offers good functionality and management for an affordable price. It puts our website and association management into the cloud, where it belongs, and doesn't require a high degree of tech savvy to manage the site or our day-to-day activity.

Nachteile

The lack of a financial interface is PAINFUL, and it has resulted in higher than usual external accounting expense to make sense of what we do.

Antwort von Star Chapter

Thank you for your feedback, we appreciate it as it helps us improve our offerings.

5 von 622 Bewertungen angezeigt Alle Bewertungen

StarChapter Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über StarChapter.

StarChapter bietet folgende Kostenpläne an:

  • Ab: 53,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

StarChapter hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

StarChapter unterstützt die folgenden Sprachen:

Englisch

StarChapter unterstützt die folgenden Geräte:

Wir haben keine Informationen darüber, welche Integrationen StarChapter hat

StarChapter bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

Ähnliche Kategorien

Sieh alle für StarChapter gefundenen Softwarekategorien an.