StarChapter

4,2 (631)
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Mitglieder-freundliche Vereins- & Mitgliedschafts-Management Software

Über StarChapter

Vereins-Management-Software für lokale Verbände, die Mitgliedschafts-Management, Website-Inhalte, Event-Registrierung und E-Mail-Marketing kombiniert


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StarChapter

4,2 (631)
VS.
Häufig bewertet

Startpreis

53,00 $
Monat
25,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

54
91

Integrationen

Keine Integrationen gefunden
23

Bedienkomfort

3,7 (631)
4,6 (10.006)

Preis-Leistungs-Verhältnis

4,1 (631)
4,4 (10.006)

Kundenservice

4,3 (631)
4,3 (10.006)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,2 /5
(631)
Preis-Leistungs-Verhältnis
4,1/5
Funktionen
3,8/5
Bedienkomfort
3,7/5
Kundenbetreuung
4,3/5

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Zeigt 5 von 631 Bewertungen
Pearl
Pearl
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Outstanding comprehensive association management system

Bewertet am 21.1.2016

I have used Star Chapter since 2012 for multiple associations I manage. Of all the association...

I have used Star Chapter since 2012 for multiple associations I manage. Of all the association management systems currently available, I found Star Chapter to be the most comprehensive and cost effective online software on the market.

Vorteile

Star Chapter is user friendly for both members and administrators. Customer support is great and highly responsive to questions or problems. Training and resources for administrators and Board members are excellent. One of my groups consists of a senior chapter, a young professionals chapter and a non-profit 501(c)3 education foundation. They wanted one website for all three organizations with capability to manage each of them. The Star Chapter tech team was wonderful in working with our volunteer Board and communications committee to develop a website "skin" that would function on Star Chapter's system.

Nachteile

I have some Board members that find it cumbersome to RSVP for a meeting when responding to an email invitation. They would prefer a one click method to indicate if they will attend or not, rather than the multiple steps Star Chapter's system requires to login as a member and register to attend a Board or committee meeting that doesn't require a payment. I have asked Star Chapter to consider changing the system to allow for a "yes" or "no" response when members are responding to a system generated event invitation. We had this with Cvent and it worked extremely well.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Membership management software that covers all bases!

Bewertet am 13.8.2020

StarChapter appears to be a very professional software company that has provided a great solution...

StarChapter appears to be a very professional software company that has provided a great solution for organization membership management.

Vorteile

StarChapter set everything up
The training they provided was comprehensive
The support is excellent. I had a few questions and received a response back within hours or even minutes.
Once you get the hang of how it works, it is easy to make changes
The price is incredible! We are a very small non-profit with a limited budget.
Our users love the software. The admins really like the back end and the information it provides.
Our members love the website and how easy it is to renew membership, sign up for classes and events.

Nachteile

Reporting is a little weak:
I can find everything I need but it isn't as easy as I think it could be. (That said it could be that I haven't figured everything out yet.)
I can get a list of new members, members that have renewed, and members that have not renewed BUT it does not produce a very attractive output. This would definitely not stop me from recommending this software.

Warum StarChapter gewählt wurde

Wild Apricot was getting expensive unless you used their payment processing gateway (which we did not want to do as it would cost us even more as a non-profit organization). Wild Apricot was unpleasant to use both for the member and the administrator. - hard to get reports, hard to see what was happening with member status - new and old. Everyone in my organization hated it!

Zuvor genutzte Software

WildApricot

Gründe für den Wechsel zu StarChapter

Cost and functionality were the key drivers in rejecting other software options. We use PayPal as our payment processor with a non-profit rate for fees. StarChapter gives us the flexibility to continue using PayPal which saves us more than the software costs!
Heather
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Horrible customer service and glitchy system

Bewertet am 14.10.2021

Our onboarding experience was HORRIBLE! Zero support, zero expectation management, and the SC team...

Our onboarding experience was HORRIBLE! Zero support, zero expectation management, and the SC team linked our membership page TO THE WRONG WEBSITE > as in, visitors to our membership page were redirected to another chapter that is in our geographic area and is OUR COMPETITOR. When we let our customer service lead know and asked her to fix the error, she responded with a one-word answer - "done".

Vorteile

I thought we would like that it was an all-in-one solution, but even that isn't worth the headaches of trying to use it.

Nachteile

Too many pros to list here but this box is requiring more characters . . . it doesn't integrate with any other tools, the website design options are incredibly limited, outdated and stale looking. Check out their website and have a look at the one positive testimonial listed - if you visit that site, you will see they are no longer using StarChapter!

In Betracht gezogene Alternativen

GrowthZone

Zuvor genutzte Software

WordPress

Gründe für den Wechsel zu StarChapter

I wish we had chosen otherwise! We will be ending our membership immediately and starting over with another solution.

Antwort von Star Chapter

Thank you for taking the time to share your feedback.

Robert
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

ASCM Princeton Chapter

Bewertet am 4.4.2024

All in all a decent product. Support group is good.

All in all a decent product. Support group is good.

Vorteile

Event management works out well. Easy to manage.

Nachteile

Very difficult in creating emails and web pages.

Antwort von Star Chapter

Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team it is included in your subscription and we will schedule that for you.

Logan
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Value

Bewertet am 18.7.2023

I've worked with Star Chapter since 2010. They have been responsive, easy to work with and great to...

I've worked with Star Chapter since 2010. They have been responsive, easy to work with and great to problem solve with. I like the ease of use for my staff as well as our volunteers that want to dig in on the admin side. We have about 20 clients on the platform which allows all of our staff to work on something in StarChapter. We are able to enhance other websites based on new features we see or something a client asks for on one we can implement for others. They have been a great partner.

Vorteile

For an affordable price, your association can host their website and manage it easily. It has all of the features needed where you don't have to have 1000 platforms and systems to manage and keep track of logins for.

Nachteile

The biggest complaint I hear is that the meeting registration has one to two too many pages to click through vs. being a one page sign up. That would be a great feature to enhance.

Antwort von Star Chapter

Thank you for your feedback, we appreciate it as it helps us improve our offerings.

5 von 631 Bewertungen angezeigt Alle Bewertungen

StarChapter Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über StarChapter.

StarChapter bietet folgende Kostenpläne an:

  • Ab: 53,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

StarChapter hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

StarChapter unterstützt die folgenden Sprachen:

Englisch

StarChapter unterstützt die folgenden Geräte:

Wir haben keine Informationen darüber, welche Integrationen StarChapter hat

StarChapter bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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