SafeTitan

A powerful solution that allows us to better protect our clients with straight forward and reasonable training.

Nothing, it is a great product, easy to use and our clients like it.

In today’s cyber environment and proliferation of cyber threats, all SafeTtian’s features are impactful and help prepare our users and customers for the challenges facing all organizations from threat actors. The product was easy to setup and integrate into our operations.

There is really nothing to dislike about SafeTitan and the product is continually being improved. If we ever have a question or issue, support is immediate and first class!

Templates for phishing emails and training videos

Cumbersome to ensure all new employees are able to follow the same training as the others had. Need dedicated training campaigns to be created with "infinite" deadline.
Lack of interactivity with the training as no quiz is attached to the videos

Automatic Campaigns focused on MSP's, quality content, and campaigns. Affordable price point.

The setup process per M365 tenant was a little time consuming compared to some of the other options on the market.

Its a low upkeep product, once its setup and you have scheduled in your training campaigns, its all automatic from there.

Support is hit and miss. Some feature requests have never been implemented even after a year or so. Some support tickets are still on hold for over 6 months with no update other than they are working on things. Other support requests are dealt with immediately.