Synchroteam
Synchroteam
Über Synchroteam
Verwalte mobile Mitarbeiter effizient, vereinfache Geschäftsprozesse und optimiere Kosten.
Synchroteam bietet Tracking, Planung, Versand, Kalender, Job-Management, Reporting, CRM, Invetarmanagement, Time-Tracking, Rechnungsstellung und Google Maps. Cloudbasierte SaaS mit mobilen Apps für iOS und Android. Integration mit Quickbooks, Xero und Zoho CRM.
Die Außendienstmanagement (FSM)/Personaleinsatzplanung-Software eignet sich hervorragend für KMU, mittelständische Unternehmen und Unternehmen in den Bereichen HLK, Elektrik, Inspektion, Schädlingsbekämpfung, Sanitär, Wartung, Terminplanung, Sicherheit und anderen Branchen.
Erstelle deine kostenlose Testversion in weniger als einer Minute und organisiere dich
mit dieser kostengünstigen, leistungsstarken und anpassbaren Lösung für den Außendienst. Live-Support.
Preisoptionen ab:
36,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Typische Kunden
- Freie Mitarbeiter
- Kleine Unternehmen (2–50)
- Mittelgroße Unternehmen (51–500)
- Großunternehmen (500 und mehr)
Bereitstellung
- Cloudbasiert
- On-Premise (vor Ort)
Erhältlich in diesen Ländern
Amerikanische Jungferninseln, Andorra, Argentinien, Australien, Bahamas und 100 weitere
Unterstützte Sprachen
Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch und 8 weitere
Preisoptionen ab:
36,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Bilder
Funktionen
Gesamtzahl der Funktionen von Synchroteam: 152
Alternativen
AI Field Management
ManWinWin
Dynamics 365
Service Fusion
Nutzerbewertungen
Hast du Synchroteam bereits?
Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
I has improve our daily operations in comparison to the manual old fashion way we used to have.
Bewertet am 8.2.2018
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical...
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical to followup, so moving to Synchroteam was a big improvement, but there are still a few things that could be better.
Vorteile
This software really help us to centralize all the maintenance reports in one single place and makes the management and technicians jobs easier.
Nachteile
I don't like the fact that we have issues with the android app in some phones, we also had several issues that lasted a couple of days, so the support was not that fast, also you cannot have users with multiple roles, only technicians can use the mobile app, the kpis reporting is very limited, and it doesn't have a real time gps tracking of the techs driving routes.
Antwort von Synchroteam
Thanks for your review, Alejandro. We are glad to hear that Vidbox Inc. found Synchroteam has improved your business efficiency.
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Really easy to use - intuitive design. Missing some functionality that would help.
Bewertet am 8.5.2018
Much better scheduling, ease of use. Really easy for all levels within our organization to see and...
Much better scheduling, ease of use. Really easy for all levels within our organization to see and arrange jobs. Doesn't have to take a lot of thought.
Vorteile
Ease of Use, design, GUI - mobility features.
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
Nachteile
Still designing some functions for it - can't have in-field techs make some of the necessary changes to orders, have to have a dispatcher type role to fulfill it.
Antwort von Synchroteam
Thank you for your honest feedback- we are pleased to hear that the scheduling, mapping, and technician roles are successfully allowing your company to get the job into the right hands. Please reach out to our support team to resolve your issue regarding updates made by in-field technicians. Also, check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 0.0 /10
Not great, not terrible
Bewertet am 27.12.2017
Price was the winning factor to why I started using this product. The sales team did a good job of...
Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.
Vorteile
The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.
Nachteile
Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.
Antwort von Synchroteam
Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Enables dispatch management in an easier mode
Bewertet am 30.5.2018
The workflow is smooth and manageable
The workflow is smooth and manageable
Vorteile
There is a free trial mode for the software before making the final decision to buy the product
There is online support available to the new users
Nachteile
In areas where there is slow connection tracking down the various employees can be challenging in that situation
Antwort von Synchroteam
Thank you Danson for reviewing Synchroteam¿s Field Service Management software. We are pleased to hear you find our workflows smooth and manageable, and that your organization is benefitting from our dispatch management functionality. We apologize for the inconvenience low-coverage areas cause when trying to track mobile employees, but make sure to read about our offline mobile application features that will allow them to view and edit job details, even when there is no service in the area (https://www.synchroteam.com/mobile.php). We also encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Straight forward and easy to utilize.
Bewertet am 4.12.2018
Vorteile
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Or spread across your facility.
Nachteile
Lack of technical support. If you are in the field and you come across issues you need to have good help readily available.
Antwort von Synchroteam
Thank you Stephen for your review of Synchroteam¿s field service management solution. We are happy to know your team has found our solution easy to understand, and has helped improved efficiency. We apologize that our technical support team has not met your needs. Our support team is available around the clock to assist with any issues and help design the system to work for you, so please contact us if you are experiencing any technical issues so that we can better assist you and your technicians in the field. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release best practice recommendations and other helpful tips for your industry.
Synchroteam Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Synchroteam.F. Welche Preispläne bietet Synchroteam an?
Synchroteam bietet folgende Kostenpläne an:
- Ab: 36,00 $/Monat
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Synchroteam?
Synchroteam hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Synchroteam unterstützt?
Synchroteam unterstützt die folgenden Sprachen:
Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Tschechisch, Türkisch
F. Unterstützt Synchroteam mobile Geräte?
Synchroteam unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil)
F. Mit welchen anderen Applikationen integriert Synchroteam?
Synchroteam kann in folgende Anwendungen integriert werden:
Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Sage Accounting, Stripe, Xero, Zoho CRM
F. Welche Varianten der Kundenbetreuung bietet Synchroteam an?
Synchroteam bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
Ähnliche Kategorien
Sieh alle für Synchroteam gefundenen Softwarekategorien an.
- Planungssoftware
- Field Service Management Software
- Personaleinsatzplanung Software
- Instandhaltungssoftware
- Software für die Disposition von Wartungspersonal
- Außendienst Software
- HVAC Software
- Auftragsmanagement Software
- PSA-Software (Professional Services Automation)
- Kalender Software
- Inspektionssoftware
- Sanitär Software
- Elektriker Software
- Schädlingsbekämpfung Software
- Zeiterfassungssysteme
- Handwerkersoftware für Sicherheitstechnik
