Synchroteam Übersicht

Was ist Synchroteam?

Verwalte mobile Mitarbeiter effizient, vereinfache Geschäftsprozesse und optimiere Kosten.

Synchroteam bietet Tracking, Planung, Versand, Kalender, Job-Management, Reporting, CRM, Invetarmanagement, Time-Tracking, Rechnungsstellung und Google Maps. Cloudbasierte SaaS mit mobilen Apps für iOS und Android. Integration mit Quickbooks, Xero und Zoho CRM.

Die Außendienstmanagement (FSM)/Personaleinsatzplanung-Software eignet sich hervorragend für KMU, mittelständische Unternehmen und Unternehmen in den Bereichen HLK, Elektrik, Inspektion, Schädlingsbekämpfung, Sanitär, Wartung, Terminplanung, Sicherheit und anderen Branchen.

Erstelle deine kostenlose Testversion in weniger als einer Minute und organisiere dich
mit dieser kostengünstigen, leistungsstarken und anpassbaren Lösung für den Außendienst. Live-Support.

Synchroteam Übersicht

Kosten

Beginnt ab
22,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Synchroteam Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Chinesisch (traditionell), Tschechisch, Niederländisch, Englisch, Französisch und 8 weitere , Deutsch, Italienisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch

Screenshots

Synchroteam Screenshot: Schedule Assist
Synchroteam Screenshot: Schedule Assist Synchroteam Screenshot: Map & Driving Synchroteam Screenshot: Invoice Synchroteam Screenshot: iPhone Synchroteam Screenshot: connectors Synchroteam Screenshot: Schedule Assist Synchroteam Screenshot: Customer Management Synchroteam Screenshot: Job Detail Synchroteam Screenshot: Business Hours Synchroteam Screenshot: Skills Management

Synchroteam Bewertungen

Synchroteam Bewertungen

Gesamtbewertung
4,4
/
5
Ausgezeichnet
28

Sehr gut
18

Durchschnitt
3

Gering
0

Schlecht
1

Preis-Leistungs-Verhältnis
4,3
Funktionen
4,1
Bedienkomfort
4,3
Kundenbetreuung
4,2
92% haben diese Anwendung empfohlen
Joe L.

Initial review

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. See cons


Mit Google übersetzen
Ben W.

Excellent Software with excellent service


Mit Google übersetzen
Adam B.

Great overall Product


Mit Google übersetzen
Ryan P.

Not great, not terrible

Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.


Mit Google übersetzen
Benton T.

Used in start up company

It is getting the job done.


Mit Google übersetzen
Joe L.
Branche: Telekommunikation
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Initial review

Täglich für 1-5 Monate genutzt
Bewertet am 20.6.2019
Quelle der Bewertung: Capterra

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. See cons

Vorteile

Streamlining of my team's dispatching process

Nachteile

Lead tech controls time on jobs. Need aux techs to control their own time. i.e. Lead tech gets to job and determines that he needs help, or techs arriving and leaving at different times. Also would like to see better flow between labor hours and invoicing. Labor hours should automatically transferred to the invoice. Also would like to see the GPS module improved to track actual location of techs and "geofencing" where techs would not be able to sign into a job until they are close to the job site

Übersetzen auf: Deutsch

Antwort von Synchroteam

Thank you Joe for your review of Synchroteam's field service management software. We are pleased to know the Urban City Telecom team has been able to streamline their dispatching process, and have benefited from Synchroteam's scheduling and time tracking features. We appreciate your suggestions regarding labor hours transferred to the invoice, as well as geofencing technicians for clock in purposes, and will forward this along to our support team. We encourage you to reach out to our support team to discuss the best way to optimize each technician controlling their own time on the job. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Ben W.
Branche: Computer-Software
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Excellent Software with excellent service

Täglich für 1-5 Monate genutzt
Bewertet am 18.8.2019
Quelle der Bewertung: Capterra

Vorteile

The scheduling, the custom job reports, and the automatic sycn with Zoho.
And - SUPPORT. Any new integration needs support and the Synchroteam support are available immediately.

Nachteile

It is a bit hard to understand some of the documentation. Took some time to set up a custom job report

Übersetzen auf: Deutsch

Antwort von Synchroteam

Thank you Ben for your excellent review of Synchroteam's field service management solution. We are pleased to hear that you have found our support team useful and take advantage of our around the clock assistance. We are also glad to hear you are taking advantage of the sync with Zoho as well as scheduling and custom job reporting. Thank you for your feedback regarding our documentation, we will forward it to our support team for potential enhancements. Also, be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Adam B.
Branche: Bau
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Great overall Product

Täglich für 1-5 Monate genutzt
Bewertet am 8.6.2020
Quelle der Bewertung: Capterra

Vorteile

Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs. Job reports are great to be able to go back on jobs and find out what was done and go over site pictures. It's been very helpful with keeping our business as organized as possible which can be a struggle at times

Nachteile

- The cost is a bit pricey since it's american pricing.
- I wish is would be compatible with Sage 50 as it seems to be with Sage 30 & 100
- I also would like it to be able to GPS locate when the employees start and finish their job so that in the report we'll be able to tell customers that this job was started when we arrived at your house at this GPS location and also it was completed at this time at this same GPS location. If this could be an automatic feature it would be great. This would eliminate debates with customers on how long they were actually on site.

Übersetzen auf: Deutsch

Antwort von Synchroteam

Adam, we appreciate you taking the time to review Synchroteam's field service management solution, and are pleased to hear you have found our tool very useful for managing your mobile workforce. We are glad you are taking advantage of our job reporting tools, and that Synchroteam has been able to help keep your business organized. We will notify our support team regarding your GPS location automatic feature request, as well as Sage 50. We encourage you to reach out to our support team to assist in advance understanding of our more intricate features and how they can be useful to your business practices. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Ryan P.
Übersetzen auf: Deutsch

Not great, not terrible

Täglich für 1-5 Monate genutzt
Bewertet am 27.12.2017
Quelle der Bewertung: Capterra

Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.

Vorteile

The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.

Nachteile

Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.

Übersetzen auf: Deutsch

Antwort von Synchroteam

Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 0.0/10

Benton T.
Branche: Unternehmensberatung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Used in start up company

Täglich für 1-5 Monate genutzt
Bewertet am 24.6.2020
Quelle der Bewertung: Capterra

It is getting the job done.

Vorteile

The platform works well out of the box. There is a small about of setup to do, but lots of support if you get stuck.

Nachteile

There are some common features I would expect to see that aren't there, but I've found work-arounds.

Übersetzen auf: Deutsch

Antwort von Synchroteam

Thank you Benton for your feedback on Synchroteam's Field Service Management software. We are happy to hear Synchroteam has been able to assist Star Fleet Management and Services during its initial phases of business! We are thrilled to see you are taking advantage of our support, and encourage you to reach out to them for any other features request or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Nutzerempfehlung
8,6/10
Basierend auf 50 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Synchroteam Preis

Synchroteam Preis

Beginnt ab
22,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,3/5
Basierend auf 50 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Synchroteam Funktionen

Synchroteam Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4,1/5
Basierend auf 50 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Synchroteam Häufig gestellte Fragen

Synchroteam Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Synchroteam.

F. Welche Preispläne bietet Synchroteam an?

Synchroteam bietet folgende Kostenpläne an:

Beginnt ab: 22,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Synchroteam?

Wir haben keine Informationen über die Funktionen von Synchroteam

F. Wer sind die typischen Nutzer von Synchroteam?

Synchroteam hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Synchroteam unterstützt?

Synchroteam unterstützt die folgenden Sprachen:

Chinesisch (traditionell), Tschechisch, Niederländisch, Englisch, Französisch, Deutsch, Italienisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch

F. Welche Preispläne bietet Synchroteam an?

Synchroteam hat folgende Preismodelle:

Abonnement

F. Unterstützt Synchroteam mobile Geräte?

Synchroteam unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Synchroteam?

Synchroteam kann in folgende Anwendungen integriert werden:

Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Sage Business Cloud Accounting, Stripe, Xero, Xero, Zoho CRM

F. Welche Varianten der Kundenbetreuung bietet Synchroteam an?

Synchroteam bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen