Axiell Collections

Much better than the previous software we used to use

There was abit of a learning curve, but eventually got there

It can be tailor fit to our needs at The Dali Museum, and the customer service is outstanding! We could go with other software that would be cheaper, but Axiell has been so good to us through the years, always helpful and willing to customize any of their software for us.

It can certainly be daunting at times because there are a lot of intricacies that must be learned, and it can be frustrating that image titles have to be a certain way - otherwise the software will not accept it. Examples being accent marks, which we use on a regular basis.

I love how customizable it is. I know that whatever I come up with they can make it work. This is a really robust database and I am constantly learning new ways to use it. I have had several customizations done to the client as well as for IMu (online collection). Support is always great at implementing what we want.

It is not "user friendly" for people who are not data/cataloger/registrar roles. Colleagues seem to have issues using it for research purposes and complain that it is not intuitive for that. I have no problems understanding it since I know it from a database standpoint and use it daily. I really think this has a lot to do with the look of the front end . It obviously looks like a database but I think people want to see it look more like the web since that is where people are used to finding information now.