Goldie

What I liked the most was its ease of use and its ability to simplify the appointment scheduling process. Before I found this app, it was frustrating for me to manage my schedule and make sure my clients were on top of their appointments. But now I can schedule appointments with a few clicks and send automatic reminders to my clients.

I feel that the online booking website customization option could be more flexible. Although I can customize some aspects, I would like more control over the design and overall appearance of the site.

Goldie allows me to see exactly how much work I have and where I need to book more people at a monthly glance because they allow you to color-code your appointments. I'll admit, I wish there were more colors. But I work as a tattoo artist, and my shortest appointments are very light-colored, medium are blue, and my day sessions dark purple. When I try to book someone in, I only need to look at my whole month and the colours of each day to know exactly how long my appointments are that day and what I still need to book to work a total of 8 hours. It is a GAME CHANGER! Goldie used to be really glitchy, I switched to another calendar app that, unfortunately, didn't have this color-based view that I love, but worked better. I was pleased to see that Goldie has improved so much over the last year and came back as a happily paying customer.

Would like more colors for a more accurate reading of my day and appointment lengths. When I reschedule a day, I am forced to do it on the week by week calendar view instead of selecting a date using a selector. If the date that I am rescheduling is far off, it's so annoying to have to scroll through the weeks.

It’s very easy to start a business, goldie(appointfix)was the first scheduling app I used and I haven’t used another ever. I’m just excited to see where it will improve next.

The time slots. The website is customizable but not well enough!

I love how easy Goldie is to use for my business and my clients!

That it takes a few days for payments to go into bank

I like that I can schedule our 6 team-members from my phone or laptop, anytime. I like that it can handle our handful of different job categories, as well as our ever-growing client list. The reports and weekly updates are a total surprise to me, but I like them and think they will be useful as I learn about them more.

I really dislike that there is no live chat or phone support. I'm glad I can email a human for help, but a much faster response time would be easier to achieve with phone or chat-and eould be valuable to me.

Also if X job is billed at $40/hour, but booked for 2 hours, Id like to be able to have they system "know" that. But, it doesn't seem to be an option. For our business, there is no way it can be possible for clients to book appointments themselves, without a human touch. I wish I could permanently toggle that option off.