--- description: Ausführliche Erfahrungsberichte zu Mews mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Mews mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mews Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Buchungssysteme](/directory/83/reservation-online-booking/software) > [Mews](/software/2071647/mews-commander) # Mews Canonical: https://www.getapp.de/software/2071647/mews-commander Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/2071647/mews-commander?page=2) > Mews ist ein cloudbasiertes Immobilienverwaltungssystem, mit dem Gastgewerbeunternehmen tägliche Vorgänge wie Online-Buchungsmaschinen, Rezeptionsmanagement, Umsatzüberwachung und mehr automatisieren können. Die Plattform bietet verschiedene Funktionen, darunter ein integriertes Zahlungsgateway, Gästereisen, Business Intelligence, eine offene API, Unterstützung mehrerer Objekte und einen POS. > > Bewertung: **4.6/5** von 60 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 60 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Mews - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Chinesisch, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Georgisch, Griechisch, Isländisch, Italienisch, Japanisch, Katalanisch, Koreanisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Slowakisch, Spanisch, Tamil, Tschechisch, Türkisch, Ukrainisch - **Verfügbare Länder**: Australien, Belgien, Deutschland, Dänemark, Finnland, Frankreich, Griechenland, Guernsey, Irland, Italien, Japan, Kanada, Lettland, Luxemburg, Malaysia, Malta, Mexiko, Neuseeland, Niederlande, Norwegen und 13 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Angebotsmanagement - Anpassbare Berichte - Anpassbare Vorlagen - Benutzer-Management - Berichterstattung / Analyse - Buchhaltung - CRM - Catering-Management - Daten-Import / -Export - Datensynchronisation - Einzelne Immobilie - Ertragsmanagement - Front Desk Management - Für die Ferienvermietung - GDS-/OTA-Integration - Gasterlebnis-Management ## Integrationen (57 insgesamt) - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay - Event Temple - Exact Online Accounting ... und 42 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Buchungssysteme](https://www.getapp.de/directory/83/reservation-online-booking/software) ## Ähnliche Kategorien - [Buchungssysteme](https://www.getapp.de/directory/83/reservation-online-booking/software) - [Hotelverwaltungssoftware](https://www.getapp.de/directory/592/hotel-management/software) - [Hotelsoftware](https://www.getapp.de/directory/81/hospitality-property-management/software) - [Software für Ferienwohnungen](https://www.getapp.de/directory/183/vacation-rental/software) ## Alternativen 1. [Hostaway](https://www.getapp.de/software/106989/hostaway) — 4.8/5 (1623 reviews) 2. [Guesty](https://www.getapp.de/software/112215/guesty) — 4.4/5 (485 reviews) 3. [Breezeway](https://www.getapp.de/software/130003/breezeway) — 4.6/5 (196 reviews) 4. [Yanolja Cloud Solution Property Management System (PMS)](https://www.getapp.de/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Lodgify](https://www.getapp.de/software/91252/lodgify) — 4.5/5 (1311 reviews) ## Nutzerbewertungen ### "Mews: Powerful and User-Friendly" — 5.0/5 > **Sami** | *8. Mai 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Mews is a great balance of powerful and customisable software that is also very simple and efficient to use. Features like automatic card charging mean that a lot of work is done by the software, freeing up time for us to enhance guest experience. Mews also has built-in, comprehensive training via Mews University, meaning new starters can quickly learn how to use the software with minimal training. Mews also regularly releases new features, including an AI digital assistant that is extremely helpful when you need technical support. > > **Nachteile**: Very little. There was a dip in the Support's response times, but this has been rectified, and the AI digital assistant is a big help. > > Excellent. Our onboarding was very well organised, with lots of support. The Mews PMS is very cutting-edge, with new features constantly being added, and AI that works\! ----- ### "Mews – A Game Changer for Daily Efficiency" — 5.0/5 > **Anne** | *14. Mai 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The best part about Mews is its automation and ease of use. Features like online check-in/out, automated payments, and real-time updates across departments save us time and reduce human error. The interface is modern and intuitive, which makes training staff much easier. Also, the flexibility to access the system from anywhere is a big plus. > > **Nachteile**: The least part is it's business intelligence reporting. But when you first get the hang of it and get to know it. Then is works. But knowing it will have some extra focus the future. Then we can live with it. > > The system has brought greater efficiency and structure to our daily hotel operations. It’s modern, cloud-based, and designed with the needs of both staff and guests in mind. We’ve seen improvements in everything from check-in processes to reporting and task management. While there were a few adjustments needed at the beginning, Mews has proven to be a reliable and forward-thinking PMS that continues to support our goals for innovation and guest satisfaction. ----- ### "It started out great 5 years ago..." — 2.0/5 > **Stefan** | *11. Mai 2022* | Gastgewerbe | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Marketplace API connections is amazing albeit because there is tons of options you have to do your own research what is actually working well... Much of the interface is great and room setup is super flexible. We LOVED Mews so much at the beginning - a responsive support chat, behind that we had access to some DEVs - we barely used it but felt like they had an open ear albeit they where always paramount about some things they did not want to change for us (gender in reservations which is helpful in Hostels with mixed dorms etc.). > > **Nachteile**: Since shortly before COVID or during COVID they decided to replace human support chat with a chat robot with no human behind and the last option of contacting them to be support emails which they barely answer in under 1 week (\!). They have a phone number for time critical requests but many requests are NOT time critical and we would still love an answer - additionally you have to fight a chat bot when you call the phone number. This change feels like it completely disconnects us from their team but also sometimes means that we don'T use Mews to it's full potential since we wont get answers. The knowledge base is OK but sometimes outdated, sometimes just cumbersome to use and it is nowadays the only way to get answers. It's a pretty bad situation. I understand that they had to cutdown during COVID but at the same time they managed to aquire other PMS and expand their user base so it seems focus is less on existing user base but aggressive expansion. Meanwhile their existing users are opening up to the possibility of another PMS change that they never wanted to make... ----- ### "Handly information, easy to track modifications and professional layout" — 5.0/5 > **Emilia** | *17. April 2025* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: From different property management systems I have varely struggle with Mews system because of the layout of information from, guests, reservation and payment details can be found in different ways that you don´t need to follow specific steps to find regular information. This for example can be seen in the searching bar that filters from all reservations received with only one reference number or name. Specially the Action log shows you the latest modifications in every sectiondone by name and date. It is useful to keep on track procedures with guest that can take months to find out what happened when there is a miscommunication. > > **Nachteile**: It is valuable all information that can be found in few steps and the way it looks it is quite modern and professional, but at the same time I remember that for my learning process and getting to know it the layout, visualizing the reports the was so much information that it is not highlighted so may way of learning was remembering the steps to get there and not remember how it looks since most of the information is found in black, grey and white. Of course you cannot make a rainbow out of it but some information like prices and important notes can be highlited in a different way. ----- ### "Best PMS on the market\!" — 5.0/5 > **Jan** | *9. April 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Mews is extremely user friendly and easy to learn during the onboarding process. Thanks to the cloud-based structure its accessible from anywhere and any time. Mews offers countless features that helps the receptionists enhancing the level of customer satisfaction by pushing the relevant data everywhere where they are useful to see. > > **Nachteile**: Since Mews is cloud-based, sometimes can happen general server outage or performance degradation but usually it is very quickly fixed. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/2071647/mews-commander?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2071647/mews-commander) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten