Über AppFolio Property Manager

AppFolio Property Manager ist eine Komplettlösung zur Verwaltung von Immobilien für Fachleute im Bereich der Verwaltung von Wohn- und Gewerbeimmobilien, Studentenwohnheimen und Gemeindeverbänden. Zu den Funktionen gehören Marketing, Vermietung, Wartung, Buchhaltung und Berichterstattung, um Immobilienverwalter in die Lage zu versetzen, ihr Geschäft zu modernisieren, zu automatisieren und zu erweitern. Die webbasierte Lösung von AppFolio ist außerdem vollständig mobil und auf jedem Gerät zugänglich.

Mit AppFolio können Immobilienverwalter ihre Konten verwalten, Leerstände auflisten, Mieter überprüfen, Miete einziehen, Wartungsarbeiten planen und Marketingkampagnen im Büro oder unterwegs durchführen. Das Echtzeit-Vakanz-Dashboard von AppFolio ermöglicht es Immobilienmanagern, alle ihre Leerstände von einem Standort aus zu verwalten. Listen für leerstehende Einheiten können über mehrere Websites – einschließlich der eigenen des Hausverwalters – hinzugefügt und aktualisiert werden. Stellenangebote werden mit nur einem Klick veröffentlicht, wobei alle Immobilieninformationen und Fotos in AppFolio gespeichert und zugänglich sind.

Über Online-Mietanträge können sich Interessenten bewerben und Bewerbungsgebühren per Kreditkarte bezahlen, wobei alle Daten automatisch in AppFolio eingegeben werden. Das Berichts-Dashboard von AppFolio bietet Immobilienmanagern ein leicht verständliches Bild über die Vermietungsaktivitäten, Online-Zahlungen und mehr. Immobilienbesitzer und -verwalter können ihre Einnahmen maximieren, indem sie die Mietpreise in ihrem Gebiet mit dem AppFolio RentMatch-Vergleichstool analysieren. AppFolio bietet Mietvertragsvorlagen, einen integrierten Mieter-Screening-Service mit automatisierten Entscheidungen, Integration von Drittanbietern und mehr. Immobilienverwalter können Mietzahlungen und Online-Wartungsanfragen über AppFolio annehmen, wobei letztere automatisch in Arbeitsaufträge umgewandelt werden.


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AppFolio Property Manager

4,5 (1.882)
VS.
Häufig bewertet

Startpreis

1,49 $
Monat
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

117
215

Integrationen

10
7

Bedienkomfort

4,5 (1.882)
4,3 (20.189)

Preis-Leistungs-Verhältnis

4,4 (1.882)
4,3 (20.189)

Kundenservice

4,3 (1.882)
4,1 (20.189)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(1.882)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,3/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,3/5

Hast du AppFolio Property Manager bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 1.882 Bewertungen
K David
K David
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Long Time User Still Enamorede

Bewertet am 6.7.2021

We have been using for over eight years with no plans to change. The software continues to improve,...

We have been using for over eight years with no plans to change. The software continues to improve, often from user comments and experiences.

Vorteile

AppFolio's user interface is the best in the business. They're short development cycle offers continued platform improvements. The software does every we need as a small owner/operator.

Nachteile

The lack of an open API. Support not as responsive as it was.

In Betracht gezogene Alternativen

Entrata, Rent Manager und Buildium

Warum AppFolio Property Manager gewählt wurde

Better user interface and price point.

Gründe für den Wechsel zu AppFolio Property Manager

Best in class, elegant user interface, responsive design, early to market (we made decision eight years ago).
Sean
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A must-have for any property management company

Bewertet am 26.8.2022

AppFolio has been great overall. The product does have a steep learning curve. It took at least 6...

AppFolio has been great overall. The product does have a steep learning curve. It took at least 6 months for our whole team to get comfortable using the software, but once they bought into it, it has completely transformed the way we do business.

Vorteile

Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software is constantly evolving.

Nachteile

eCheck payments being returned as NSF when they shouldn't be, credit card payments are able to be cancelled months later after we've already given the money to the owner, owners aren't able to sign leases through their portal, steep learning curve.

In Betracht gezogene Alternativen

Rentec Direct und Buildium

Warum AppFolio Property Manager gewählt wurde

We used QuickBooks prior to getting AppFolio. As a property database, QuickBooks was highly limited. The accounting features in QuickBooks are fine, but we were overwhelmed with the amount of rent checks we had to handle every month. And QuickBooks does not help at all with keeping track of work orders. As the size of our staff and the size of our portfolio both started to grow, it soon became evident that we needed a software solution that was specifically designed for property managers, rather than a generalized business software like QuickBooks.

Zuvor genutzte Software

Quickbooks Online

Gründe für den Wechsel zu AppFolio Property Manager

I read a lot of reviews for various property management software solutions, and most of them pointed to AppFolio as being the best one. It might not be the cheapest one, but in my opinion it is well-worth the investment.
Todd
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Wall Street Greed and Arrogance Abound at Appfolio

Bewertet am 5.3.2018

Run don't walk from this software. Read the reviews on other sites to get 'the rest of the story'!

Run don't walk from this software. Read the reviews on other sites to get 'the rest of the story'!

Vorteile

The UI is simple and easy for new staff members to learn. The features are 'simple' and provide entry level functionality to get tasks done.

Nachteile

Since signing up with Appfolio in 2010, they've lost their consumer focus - and replaced it with what can best be described as 'Wall Street Arrogance':
- selling 'value add' services to our clients without our prior consent
- adding a maintenance call center that is a joke and an embarrassment
- their suppressed fees feature is a nightmare to use, requiring hours of extra labor to ensure it works
- coming out with simple versions of software 'improvements' that don't compare or compete with online alternatives

That last point is why I am actively searching to leave Appfolio.

Instead of letting me connect Appfolio to Docusign, they develop their own lousy lease writer which noone likes or uses.

Instead of letting me connect Appfolio to TenantTurner or other showing softwares, they insist on making us wait for their 'simple' (less powerful) version to come out.

Instead of letting me connect my Appfolio to SalesForce or Hubspot or Infusionsoft, they say 'who needs a CRM anyways'? Mind you they use Salesforce to grow Appfolio... but we can manually add new clients versus importing them from our CRM

Instead of letting me connect my Appfolio to Podio or Asana or another workflow management software, they say 'use paper checklists, or maintain a dual database' if you want to get your work done with the latest cutting edge software tech. Folks - THIS MATTERS, and means you will spend TONS of extra hours doing labor that could easily be automated otherwise.

Instead of letting me connect my Appfolio to Survey Monkey, they make us use a dual data base, and miss the chance to survey our clients. Appfolio surveys us all the time, but apparently we don't deserve to use an integrated survey feature.

Instead of letting me connect my Appfolio to PropertyMeld, they want me to use their Model 'T' version of a workorder system. So I went with PropertyMeld, and deactivated the Appfolio maintenance portal so I could replace it with PropertyMeld's portal. We now run far more efficiently - no thanks to Appfolio.

I recently used a competing call center to answer our maintenance lines, and received a 'cease and desist' style letter from Appfolio?! They said that 'for the safety of my data', I was to no longer use any 3rd party services!? I shook the tree long and hard and they retracted that statement. A thinly veiled attempt to shut down a competitor. Shameful actually.

When Appfolio went public, I told my Stock Broker 'you should buy it, cuz I know it will go up'. Their share price tripled over the past two years, but I refused to buy their stock. Why? I HATE that Wall Street Greed and Arrogance has entered our industry, and refuse to support them.

An open source API solves all of the above 'connection' issues, and is what's best for the customer. But Appfolio will not release their API. So folks, before considering moving forward with Appfolio, remember that the folks who play God with your data will decide WHAT improvements to bestow upon us at THEIR leisure. They'll decide what products to sell to our clients WITHOUT our knowledge or consent.

I'll leave you with a closing thought - why would Appfolio decide to shut down live support while their share values triple? One would think that escalating share values means they could afford to give us excellent live support... apparently the shareholder is now more important than the customer at Appfolio.

Antwort von AppFolio

Hi Todd, thank you for providing this feedback. We are sorry for your poor experience with AppFolio. We work to provide an all in one solution to meet needs across your business and we created an online leasing flow that allows for the automation of your move-in processes and the ability to e-sign a lease. We also launched the ability to survey your tenants directly from AppFolio and we welcome your feedback regarding other features that you believe could be improved. We would be happy to disable the ability for tenant's to purchase renters insurance through their portals and to clarify, we launched this as a feature offering to help property managers mitigate risk. In regards to our customer support, our Customer Success team's first priority is your success, and they work hard to help improve each situation. Our team has also created an online Help Center that can provide step-by-step assistance in time of need, it is a great place to start when you have a question. We take your experience seriously and hope that we are able to provide you with excellent service moving forward!

Joseph
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Forced to Use

Bewertet am 28.12.2023

Vorteile

Appfolio gets the nuts and bolts of property management correct - lease management, accounting, rent tracking, tenant portal, etc. You name it, Appfolio probably does it.

Nachteile

Appfolio is terrible at integrating with other software, it tries to be a one stop shop and honestly fails at doing so. Also, it's reporting is not as robust as it should be for attempting to be a one stop shop.

Jessica
Gesamtbewertung
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Using AppFolio for property management

Bewertet am 26.7.2022

I have been very pleased with AppFolio. For several years we have used it as its minimum abilities...

I have been very pleased with AppFolio. For several years we have used it as its minimum abilities but more recently discovered it has many other features that make managing properties easier and more efficient. The online training articles are very helpful and most of the time answer all of our questions.

Vorteile

The software was easy to use. I started using it without any training but because I was familiar with several pother software programs was able to navigate through pretty easily. It's intuitive and user friendly. The self help articles are also very handy and most of the time answer my questions.

Nachteile

There is a minimum number of units we had to maintain in oder to begin using AppFolio. And a minimum monthly amount to spend. For serval years we had to pay for more than we needed to meet this minimum amount monthly. Because we bill our properties back per unit, our company had to incur the additional expense until we were large enough.

In Betracht gezogene Alternativen

RealPage

Warum AppFolio Property Manager gewählt wurde

AppFolio offered more reporting and features and property owners we were pursuing as clients were already familiar with AppFolio.

Gründe für den Wechsel zu AppFolio Property Manager

The pricing was better. Also, RealPage does not allow you to directly send ACH payments to owners. You have to download an ACH file and send it to your bank. This requires additional work for us.
5 von 1.882 Bewertungen angezeigt Alle Bewertungen

AppFolio Property Manager Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über AppFolio Property Manager.

AppFolio Property Manager bietet folgende Kostenpläne an:

  • Ab: 1,49 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

AppFolio Property Manager hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

AppFolio Property Manager unterstützt die folgenden Sprachen:

Englisch

AppFolio Property Manager unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

AppFolio Property Manager kann in folgende Anwendungen integriert werden:

ButterflyMX, Conservice ESG, Happy Property, Homebase, Knock, NetVendor, Opiniion, RentCheck, ShowMojo, zInspector

AppFolio Property Manager bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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