--- description: Ausführliche Erfahrungsberichte zu FixMe.IT mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche FixMe.IT mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FixMe.IT Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fernwartungssoftware](/directory/563/remote-support/software) > [FixMe.IT](/software/2336/fixme-it) # FixMe.IT Canonical: https://www.getapp.de/software/2336/fixme-it Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.getapp.de/software/2336/fixme-it?page=2) > Remote-Support-Software für die Bereitstellung von On-Demand- und unbeaufsichtigtem Support von überall auf der Welt. > > Bewertung: **4.8/5** von 389 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 389 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Techinline - **Region**: Toronto Ontario, Kanada - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 39,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Albanien, Algerien, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Bahrain, Barbados, Belarus, Belgien, Belize, Benin, Bermuda, Bolivien, Bosnien und Herzegowina und 130 weitere ## Funktionen - Aktivitäts-Dashboard - Anpassbare Berichte - Berichterstattung / Analyse - Berichterstattung und Statistik - Bildschirm teilen - Bildschirmaufnahme - Chat / Messaging - Compliance Management - Dateitransfer - Drag-and-Drop - Echtzeit-Chat - Fehlerbehebung - Filesharing - Kundenspezifisches Branding - Live-Chat - Problem-Management - Real-Time Notifications - Remote-Support - Remote-Zugriff/-Kontrolle - SSL-Sicherheit ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Fernwartungssoftware](https://www.getapp.de/directory/563/remote-support/software) ## Ähnliche Kategorien - [Kundenservice Software](https://www.getapp.de/directory/231/customer-service/software) - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) - [Fernwartungssoftware](https://www.getapp.de/directory/563/remote-support/software) - [Home Office Software](https://www.getapp.de/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.de/directory/1731/remote-desktop/software) ## Alternativen 1. [TeamViewer ONE](https://www.getapp.de/software/90948/teamviewer) — 4.6/5 (11620 reviews) 2. [Zoho Assist](https://www.getapp.de/software/9913/zoho-assist) — 4.7/5 (1374 reviews) 3. [AnyDesk](https://www.getapp.de/software/120039/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.getapp.de/software/91563/slack) — 4.7/5 (24046 reviews) 5. [Supremo Remote Desktop](https://www.getapp.de/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Nutzerbewertungen ### "Best IT support software." — 5.0/5 > **Jessica** | *16. November 2021* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that I can help my clients immediately when they need help. > > **Nachteile**: I wish I could fit the screen to my monitor like I do with remote desktop. I have to use the controls to switch between screens and scroll through the screens when the monitors aren't the same size. > > I have always had a pleasant experience with FixMe.IT. It is easy to use and not very expensive for the features I get. Customer service always responds quickly and has always been very helpful. I like to have this software so I can see what my client sees and fix their issues without having to physically go to their office. I also like being able to log on to client's computers after they leave so it doesn't interrupt their work day. ----- ### "Great bang for the buck\!" — 4.0/5 > **Alex** | *21. Januar 2020* | Regierungsbeziehungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Fixme offers remote admin access to end points that are in the field and not connected to the local domain via VPN or other connection options. This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors > > **Nachteile**: Sometime the local admin access for restarting as a system service is a bit wonky, its best to setup the PC and unattended access while on the local network to the domain and then kick the device out the door than trying to gain unattended access after the fact. Alsomany competitors have additional functionality to run scripts or gather data about a device in the background without the end user seeing, and Fixme does not offer that from the best I can tell. > > I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly. ----- ### "does what it needs to, good enough remote experience" — 3.0/5 > **Juan** | *1. Mai 2018* > > **Vorteile**: ability to logon/logoff, remote reboot, simple UI, simple url visit, multiple sessions running at the same time > > **Nachteile**: too many clicks required by user to run/accept connections, has trouble with QHD resolution, can't enter credentials to run as admin must be ran as a service ----- ### "PC Paramedics use FixMe.IT" — 5.0/5 > **Stephen** | *27. Juni 2020* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The client can watch what the techie is doing. Works reasonably well on a poor rural broadband connection down to 2mb/sec down - 50Kbs up Can see from the dashboard what connections have been made by team members > > **Nachteile**: Trying to get luddites to run the client - not easy with older users especially. Lockdown has meant connecting to home working users used to having a co-worker close by who could assist. Can take 20 minutes sometimes to start a session\! A simple click and go for the client would be a huge improvement. Lack of Mac support is a big limitation, causing us to utilises two products. Limit on number of unattended clients that can be stored is a pain in the Rse. > > Network issues, Server issues, laptop and desktop issues. Printer issues. All the usual end user problems right down to data recovery on-line. ----- ### "Cheap & Stable" — 5.0/5 > **Olaf** | *4. Februar 2020* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Cheap and stable is the opposite of my ex so that’s a plus. Price -\> Affordable per admin (unless you have 150+ unattended clients) Stability -\> No downtime experienced Self updating client > > **Nachteile**: - No OSX expert app - No Android expert app - No IOS expert app - No client app for the above either, but that’s clear when you buy. - Unattended client access can be revoked by the user without any hassle. (which isn’t helping if your client computers are used by schoolchildren) - For every 150 unattended seats you need to buy an extra admin license, whether you have more than 1 admin or not > > Reporting the above case (user revokable unattended access) would be taken in consideration by FixMe and that’s the last we heard about it. (almost a year now) ----- Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.getapp.de/software/2336/fixme-it?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2336/fixme-it) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten