SurveyMonkey

SurveyMonkey

Umfragen erstellen. Antworten erhalten.

4.6/5 (6440 Bewertungen)

SurveyMonkey Übersicht

Was ist SurveyMonkey?

SurveyMonkey ist ein Online-Umfrage-Tool, das Nutzern mit oder ohne Erfahrung ermöglicht, Umfragen schnell und einfach zu erstellen. Jeden Tag gibt SurveyMonkey Tausenden von Menschen das Feedback, das sie benötigen, um fundierte Entscheidungen treffen zu können.

SurveyMonkey Übersicht

Preis

Beginnt ab
25,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

SurveyMonkey Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Kanada, China, Europa und 5 weitere , Indien, Japan, Lateinamerika, Mittlerer Osten und Afrika, Vereinigtes Königreich
Unterstützte Sprachen
Chinesisch (vereinfacht), Dänisch, Niederländisch, Englisch, Finnisch und 11 weitere , Französisch, Deutsch, Italienisch, Japanisch, Koreanisch, Norwegisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch

Screenshots

SurveyMonkey Screenshot: Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey Screenshot: Users can collaboratively edit surveys in SurveyMonkey SurveyMonkey Screenshot: Survey responses can be analyzed in real-time SurveyMonkey Screenshot: Users can create a range of custom survey templates and share these with their team SurveyMonkey Screenshot: Surveys can be distributed by email, SMS, social media, and more SurveyMonkey Screenshot: Users can track all active surveys and view survey details SurveyMonkey Screenshot: Users can access SurveyMonkey on desktop and on mobile

SurveyMonkey Bewertungen

SurveyMonkey Bewertungen

Gesamtbewertung
4.6
/
5
Ausgezeichnet
4171

Sehr gut
1928

Durchschnitt
292

Gering
37

Schlecht
12

Preis-Leistungs-Verhältnis
4.5
Funktionen
4.4
Bedienkomfort
4.6
Kundenbetreuung
4.4
95% haben diese Anwendung empfohlen
Aaron P.

A Powerful Yet Simple Method to Survey Your Offering

Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.


Mit Google übersetzen
Mangesh B.

Best tool for surveys and information gathering

As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.


Mit Google übersetzen
Kristen B.

It's free, and the known and rusted name helps you get better results.

Businesses and non-profits need feedback, and SurveyMonkey is a free, easy, and efficient way of getting that feedback, and putting it into an analyzable form you can use. Having the ability to track your data and responses, chart them, even download your results, is invaluable for those who use member / customer / client feedback. In a non-profit for example, sending an email to people who didn't renew their membership to ask why they didn't renew was able to give us valuable information. We learned that some of the reminder mailings were not reaching the right people. By making some adjustments and making sure we always had correct contact information on file, we were able to drastically increase membership retention numbers.


Mit Google übersetzen
Kristen B.

It does the job but leaves much to be desired.

I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.


Mit Google übersetzen
Jeff K.

SurveyMonkey -Know What They Are Thinking

I have received invites for market research participation candidates, follow up questions related to a project or meeting and have ( once or twice ) tried to implement my own reverse surveys when I thought it was a smart way to compartmentalize an idea. I like that one group I answer to often I know is involved in the charity donation side for answers and responses. That always makes someone feel good. I have not signed up for my own paid account since that need is not there so I can't speak to the plans or groups grom the other end on a current status. Overall it is a platform I see several days a week and it has taken my info to better direct a client with the stats they are seeking from me. Pretty solid and straightforward.


Mit Google übersetzen
Aaron P.
Branche: Finanzdienstleistungen
Untern. Größe: 1.001-5.000 Mitarbeiter
Übersetzen nach: Deutsch

A Powerful Yet Simple Method to Survey Your Offering

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 18.4.2019
Quelle der Bewertung: Capterra

Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.

Vorteile

I'm developing an online retailing presence for physiotherapy and wellness. And I've used Survey Monkey in every step of our company's development. From market surveys of our logo, to product-quality feedback, Survey Monkey was incredibly helpful when it came to acquiring the data we needed to streamline and tailor our offering, and eventual launch.

There are many features that make this software exceptional. Particularly, the design and interface, which is not only customizable, but also professional looking and minimalistic. I think it certainly makes a lasting impression to an audience when your surveys look the part. It also makes data acquisition seamless for both surveyor and respondent.

However, the true power of Survey Monkey is in it's data analysis. Especially when you've collected answers from hundreds and even thousands of respondents. This is where it stands out from the rest. It compiles all of the acquired information seamlessly into a single database. From there, you have an arsenal of tools to analyze the data: pie charts, bar graphs, and scatter plots. You can drill down your variables further to get a deeper understanding of what your market is looking for. And finally reveal statistically relevant correlations between features of your product/service your target market.

Truly powerful stuff.

Nachteile

There is none I can think of. We've used this software since the beginning of our inception and we're continually using it for our many projects.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Mangesh B.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 5.001-10.000 Mitarbeiter
Übersetzen nach: Deutsch

Best tool for surveys and information gathering

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 12.3.2020
Quelle der Bewertung: Capterra

As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.

Vorteile

This is the best tool for gathering the customer/stakeholder requirement.
As an agile this is most efficient way to collaborate with stakeholders to get feedback on product increments.

Nachteile

Over all the website / survey page look OK however User interface has to be more eye soothing.
Most of the time I have seem, surveyMonkey emails are residing in spam/junk folder in my outlook.
As compared to other survey tools I don't see Survey Monkey has any such cons.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Kristen B.
Branche: Schreiben & Editieren
Untern. Größe: Selbstständig
Übersetzen nach: Deutsch

It's free, and the known and rusted name helps you get better results.

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 6.12.2019
Quelle der Bewertung: Capterra

Businesses and non-profits need feedback, and SurveyMonkey is a free, easy, and efficient way of getting that feedback, and putting it into an analyzable form you can use. Having the ability to track your data and responses, chart them, even download your results, is invaluable for those who use member / customer / client feedback. In a non-profit for example, sending an email to people who didn't renew their membership to ask why they didn't renew was able to give us valuable information. We learned that some of the reminder mailings were not reaching the right people. By making some adjustments and making sure we always had correct contact information on file, we were able to drastically increase membership retention numbers.

Vorteile

It's free. That is the main appeal to me when I ran a small business, and also when I was involved with non-profit organizations that don't have a budget for professional surveys.

Survey Monkey has been around for over a decade (maybe even over fifteen years?) and it is a well-known name in many industry circles, certainly in the non-profits I worked with. People are much more willing to click on links to website names they recognize. SurveyMonkey is familiar and easy to remember, with a reliable track record.

SurveyMonkey is easy to use. In business and non-profit, the less time you have to spend training people, the better. The familiarity of SurveyMonkey means that plenty of people are already familiar with it. And even if they've never used it before, it's intuitive even for first-time users.

And finally, if you really are stuck, or you want to go beyond the basics, their help files and tutorials are beautifully arranged. As someone who is no stranger to website help files, this is significant. The layout allows you to find the category of help you need, and the tabs are so clear and simply arranged. You can glance quickly down their list of help topics and tutorials. This is a real time-saver, and other websites could learn from the clean design. Very impressive and easy to use.

Nachteile

It's hard to complain about free software. With all free software, there are limitations you don't get in the paid versions, which is to be expected, and I have no complaints about that.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Kristen B.
Branche: Biotechnologie
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

It does the job but leaves much to be desired.

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 17.3.2020
Quelle der Bewertung: Capterra

I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.

Vorteile

It’s easy to make multiple surveys and it prompts you to customize them. The surveys look great and encourage people to take them!

Nachteile

The team function works terribly. It was impossible for multiple people to edit the survey prior to sending and it also doesn’t check for question accuracy. For example, a question that’s clearly a checkbox in the sound of it should not be able to be published if checkboxes aren’t an option for it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Jeff K.
Branche: Gastgewerbe
Untern. Größe: 5.001-10.000 Mitarbeiter
Übersetzen nach: Deutsch

SurveyMonkey -Know What They Are Thinking

Weitere für Mehr als 1 Jahr genutzt
Bewertet am 7.3.2020
Quelle der Bewertung: Capterra

I have received invites for market research participation candidates, follow up questions related to a project or meeting and have ( once or twice ) tried to implement my own reverse surveys when I thought it was a smart way to compartmentalize an idea. I like that one group I answer to often I know is involved in the charity donation side for answers and responses. That always makes someone feel good. I have not signed up for my own paid account since that need is not there so I can't speak to the plans or groups grom the other end on a current status. Overall it is a platform I see several days a week and it has taken my info to better direct a client with the stats they are seeking from me. Pretty solid and straightforward.

Vorteile

I am on the receiving end of SurveyMonkey surveys often. I have also used the specific named company to aid me in a brief exploration of needs on my own. Generally I am filling out the answers and providing feedback or attempting to get into a group or activity. I enjoy market research activities and the larger companies use SurveyMonkey regularly when recruiting hopefuls and both companies I work under have used SM for following up on meetings, ideas and the such. I can say that as a recipient and minimal administrator SM is easy and smart.It puts answers in front of you and make your search more concise or your answers seamlessly fall into appropriate categories. A very solid plus.

Nachteile

I haven't had many, but technical glitches do happen from time to time. If it's a survey to get into a research panel or answer time sensitive materials this can be concerning since an interuptioin can kick you out of your place period and a lot of companies do not allow resubmissions for quality control reasons. That's the only hiccup I have encountered on the data entry end. This could have happened for many reasons.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8.8/10
Basierend auf 6.440 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

SurveyMonkey Preis

SurveyMonkey Preis

Beginnt ab
25,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.5/5
Basierend auf 6.440 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

SurveyMonkey Funktionen

SurveyMonkey Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
CRM-Integration
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4.4/5
Basierend auf 6.440 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für SurveyMonkey

Zusätzliche Informationen für SurveyMonkey

Schlüssel-Features von SurveyMonkey

  • Anpassbare Umfrage-Links und Design-Vorlagen
  • Antwort-Validierung
  • Benutzerdefiniertes Branding
  • Die richtigen Personen erreichen
  • Ergebnisse in Excel und PDF exportieren
  • Umfragevorlagen
  • Verzweigungslogik

SurveyMonkey Häufig gestellte Fragen

SurveyMonkey Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über SurveyMonkey.

F. Welche Preispläne bietet SurveyMonkey an?

SurveyMonkey bietet folgende Kostenpläne an:

Beginnt ab: 25,00 $/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von SurveyMonkey?

SurveyMonkey bietet die folgenden Funktionen:

  • Antwort-Validierung
  • Benutzerdefiniertes Branding
  • Anpassbare Umfrage-Links und Design-Vorlagen
  • Ergebnisse in Excel und PDF exportieren
  • Die richtigen Personen erreichen
  • Verzweigungslogik
  • Umfragevorlagen

F. Wer sind die typischen Nutzer von SurveyMonkey?

SurveyMonkey hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von SurveyMonkey unterstützt?

SurveyMonkey unterstützt die folgenden Sprachen:

Chinesisch (vereinfacht), Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Italienisch, Japanisch, Koreanisch, Norwegisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch

F. Welche Preispläne bietet SurveyMonkey an?

SurveyMonkey hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt SurveyMonkey mobile Geräte?

SurveyMonkey unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert SurveyMonkey?

SurveyMonkey kann in folgende Anwendungen integriert werden:

ActiveCampaign, Ambassador, Cayzu, Email It, Freshservice, HappyFox, HubSpot Marketing, Salesforce Sales Cloud, Wrike, Zapier

F. Welche Varianten der Kundenbetreuung bietet SurveyMonkey an?

SurveyMonkey bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support