Acumatica Cloud ERP

Accounting is pretty developed, it's a full ERP, and as long as you "feed" the right information from your CRM/ Field units, everything works great together. You can sort and filter most list views which is very helpful if you are trying to find discrepancies.Basic reporting is available. The system is pretty reliable and rarely goes down.

Data storage is very old school, you have to upload files one by one and click to open them one by one to see what's there. No preview is available. Each file opens in a different window/tab, so it's pretty hard to look through a bunch of photos from field techs, for example. This software can be glitchy when it comes to upgrades and updates. The more you customize, the harder it gets. Hard to customize reports and forms on your own (if you aren't a developer).Lots of extra fields everywhere and removing/hiding them is very tedious

At this time...Nothing. Internally we call it Crapmatica.

Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.

When it comes to managing finances, operations, and customer connections, it is one of the best ERP programs available. Since it is hosted in the cloud, setting it up is a breeze.

Although it has evolved and added features over time to become a comprehensive resource, it still falls short in several key areas, necessitating the exploration of complementary solutions that come at an additional cost.