Acumatica Cloud ERP

Once implemented the functionality is just fine. It does what it is suppose to.

Buyer Beware - Look for a different ERP! Cost Overrun; Finding a Competent VAR, Complete lack of support from Acumatica, I was quoted $32,000 for my Acumatica Purchase for a go live of 1/1/21. My current cost for implementation and getting the system working exceeded $300,000 in the first six months and is now closer to $400,000. I can provide anyone interested in all documentation for proof. I had NO CUSTOMIZATIONS to the product. Now a little over a year into Acumatica I was just quoted another $15,000 to upgrade to the latest version as they no longer support the version I just went live with less than two years ago. HORRIBILE HORRIBLE COMPANY. Call me if you want me to provide you proof: [SENSITIVE CONTENT] I am offering this so other small companies don't get burnt like I did!

The flexibility the system provides allows our team to work in different aspects of the business while addressing our individual needs and having data connected. Being able to search is a very big pro for us. While we have some customizations for our DCAA compliance, the majority of the system is native and comes down to configuration, which was a requirement for our ERP selection.

Some of the controls can be improved as once something has been submitted/approved, it can be hard to fix upon reviews (ex. Journal Transactions can't be adjusted once released, so you have to reverse the entire entry and start again). There are a lot of tables that are named similarly, so building inquiries or trying to find the correct table and field can be challenging.