BigCommerce

BigCommerce

Redefining Enterprise Ecommerce

4.3/5 (133 Bewertungen)

BigCommerce Übersicht

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package. Build an online store from scratch or migrate from an existing platform with the easy-to-use store builder, featuring industry-leading templates designed to convert sales. Bigcommerce is loaded with features and integration's to manage an entire business, allowing for advanced customization's in a simple user interface. Try Bigcommerce today with a free 14-day trial.

Preis

Beginnt ab
30,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

BigCommerce Bewertungen

Gesamtbewertung
4.3/5
85% Positive Bewertungen
64
Ausgezeichnet
49
Sehr gut
17
Durchschnitt
2
Gering
1
Schlecht
Rick C.
Mit Google übersetzen

If you are serious about growing your business, there is no other platform to consider.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.5.2019
Quelle der Bewertung: Capterra

For the most part, BC is attentive and addresses our issues. Reps change more frequently than I would like and they are not very helpful. Most aren't there long enough to learn the position. The core staff and the support team are second to none. There is not one weak link on the support team. You will not understand how important this is until you need help from another provider and wait 30 minutes to talk to someone who knows less about the product than you and learned English as a second or third language.

Vorteile

BigCommerce Support is not only the best there for an e-commerce platform. It is the single best support compared to every provider I have ever used. They answer the phones quickly. The person who picks up the phone knows what he/she is doing. Calls never have to be escalated and the issue is (almost) always resolved. My issues are normally fixed within 10 minutes of picking up the phone to dial. BC doesn't waste your time.

PCI compliance was a big part of why we moved. BC takes it all on. We no longer have to provide scan reports or do any paperwork.

Consistent conversion rates - there are few ups and downs. I can depend on my site to be functional.

Adding products, categories and landing pages is simple. 2 months after moving to BigCommerce I let my entire development team go. We no longer needed any of them. Training an employee to add products takes just a few minutes.

Nachteile

Some things seem to take forever to get done. 301 redirects are difficult to manage and a fix has been in and out of the works for years.

Product page load times can exceed 1000ms. Mobile PageSpeed is big in Google's eyes and we are slower than average.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Verified Reviewer
Mit Google übersetzen

Great service and software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 17.5.2019
Quelle der Bewertung: Capterra

We currently have two web sites on Bigcommerce, and it's overall a great service for ecommerce. They are set up to help you succeed with SEO, they're available 24/7 with customer support and if there is something customer support can't do for you, there is a large selection of partners who can help you customize your store. I've learned and grown a lot as an e-marketer in the years that we've been using 'BC', and it's still a great fit for us and our needs.

Vorteile

easy to use and set up with great customer service as long as you call. don't do the live chat

Nachteile

sometimes they'll update the interface and something will move unexpectedly from one tab to another, which can be confusing until you figure out where it went. Live chat customer service is often not great.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Daniel Q.
Mit Google übersetzen

Bigcommerce good for e-commerce store

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 15.4.2019
Quelle der Bewertung: Capterra

we have been using bigcommerce for about 2 years in our ecommerce website, we used before woocomerce which requires more programming knowledge and it is more time consuming, since we moved to bigcommerce, we noticed a huge difference in the speed of the website, with bigcommerce and basic knowledge of HTML you can accomplish a lot of goals and modifications of the templates, but if you don't have any website programming knowledge you can still have your decent website, the package that bigcommerce include with their pricing you have enough tools to start runing your business without investing too much time. we save a lot of time with bigcommerce , uploading the products through CSV files and then we can export back all the info from bigcommerce to others marketplaces like eBay or Amazon, we recommend bigcommerce if you don't want to spend too much money but at the same time you would like to have a decent website, we just recommend to bigcommerce add more features to customize the website, like make more dynamic like other competitors can offer like Wix, and also offer more different templates, animations, etc , with more professional look, they haven't updated the templates a long time ago, just basic updates

thank you

Vorteile

-Very reliable
-Speed Website
-Friendly user
-able to sync to 3rd parties app
-good pricing
-simply to use

Nachteile

-lack of templates options
-lack of options that other competitors have
-freedom to personalized the website, most of the stuff is better to use the template
-limited on options to add videos or other links options type of fonts styles animations like other competitors

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Rob S.
Mit Google übersetzen

Big Commerce Review

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.8.2018
Quelle der Bewertung: Capterra

We realized we needed a larger, more stable platform for our 110,000+ customers and Big C was a perfect fit for our company.

Vorteile

The Big Commerce platform is very easy to use and set up for your website. Very simple to set up shipping values and even payment systems. There is an app store within the back end that is FULL of additions you can add to your store. We use about 9 apps that range from SEO to live visitors on the website and analytics of where they are from and what pages / products they are looking at. I highly recommend Big Commerce mostly because of the ease of use and the 24/7 customer phone support you receive. Anytime I have had an issue or couldn't figure something out, I called them and they answered the question normally within 5 minutes.

Nachteile

The only con I have is the price may be a little high compared to other ecommerce platforms, but you get what you pay for and this is the best platform with ZERO down time and best support we have ever had in operating our business for the past 12 years.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Peter E.
Mit Google übersetzen

Wish I Had Switched Earlier

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.3.2019
Quelle der Bewertung: Capterra

My Previous ECommerce Provider did NOT make the transition to SSL smoothly and caused me to lose numerous customers. Also their periodic billing at first worked, then failed and they were unable to fix it.

Big Commerce is on top of it. They come out with new features. Up time is good. Questions and problems are dealt with speedily and with correctness.

Vorteile

Ease of Use and Straight Forward. It works well.

Nachteile

I had GREAT difficultly replacing my billing credit card. My previous credit card had been compromised. I needed to replace it. My undergrad degree is in Electrical Engineering! It took me 1 hour and a call to Customer Service to replace my card number to bill me.

There should also be a BACK UP credit card, in case the old credit card fails. But there is none.

Sometimes my customers call me because they canNOT understand the check out OR their computer may have a virus that does not allow them to check out. Amazon does NOT have this problem. If Big Commerce can make a check out that is equal to Amazon's, I and my customers would be happier.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

BigCommerce Preis

Beginnt ab
30,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure.

Plus: $79.95/month
Pro: $249.95/month
Enterprise: Contact BigCommerce for pricing information.

BigCommerce Funktionen

  • API
  • Aktivitäts-Dashboard
  • Berichterstattung und Statistik
  • Content-Management
  • Daten-Import / -Export
  • E-Commerce-Integration
  • E-Commerce-Management
  • Elektronische Zahlungen
  • Integration von Dritten
  • Suchfunktion
  • Vorlagen-Management
  • Website-Management

  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Formulare
  • Drag-and-Drop-Oberfläche
  • Kundenspezifisches Branding
  • Produktkatalog
  • Social-Media-Integration
  • Zugriffskontrolle

Zusätzliche Informationen für BigCommerce

Schlüssel-Features von BigCommerce

  • API
  • Abandoned cart saver
  • Activity dashboard
  • Automated fraud detection
  • Built-in blog for content marketing
  • Built-in coupons & discounting
  • Bulk product import/export
  • CRM integration
  • Cart API
  • Catalog API
  • Content management
  • Credit/debit card processing
  • Customer groups & segmentation
  • Data import/export
  • Data visualization
  • Dropshopping management
  • Electronic payments
  • Email integration
  • Email marketing
  • File storage
  • Inbuilt tax calculator
  • Inventory management
  • Level 1 PCI compliant hosting
  • Live chat integrations
  • Login API
  • Loyalty program integrations
  • Marketing & conversion tools
  • Mobile cart conversion
  • Mobile optimized
  • Multi-channel selling
  • Multi-country
  • Multi-currency
  • Multi-language
  • Multi-layered security
  • Newsletter subscription capture
  • Order fulfillment
  • Order management
  • POS
  • Product ratings & reviews
  • Projections
  • Public & private wish lists
  • Real time shipping quotes
  • Receiving
  • Recurring payments
  • Reporting & statistics
  • SEO tools
  • SSL security
  • Sales management
  • Search & filter
  • Shipping labels
  • Shipping management
  • Shopping cart
  • Side-by-side product comparisons
  • Single-page checkout
  • Social sharing for products & purchases
  • Store performance reports
  • Sync online and offline sales
  • Tagging
  • Third party integration
  • Website design management
  • Website management
  • eCommerce analytics
  • eCommerce integration
  • eCommerce management
  • eCommerce templates

Vorteile

1. Faster results, superior ROI: since we are a cloud based solution, you no longer have the burden of owning infrastructure. Go to market time is on average 1/2 that of an on-premise platform like Magento, and total cost of ownership is 1/4 the cost. Money previously spent on hardware, hosting and maintenance can be reinvested in the business and tech teams can focus on higher-impact projects than fixing broken code and deploying patches and updates.

2. Flexible customizable SaaS: our open architecture enables you to seamlessly connect with critical business software - we offer one-click integrations, as well as powerful APIs & webhooks to build integration from scratch. Unlike competing platforms, we don't limit API calls. Additionally, our strategy differs here from Shopify; we believe in building an open platform, so you have the power of choice to integrate your own payment provider and Point of Sale, instead of pointing you to our home-grown solution.

3. Extraordinary shopping experience: the Bigcommerce theme framework is brand new and contains the bleeding-edge of site design capabilities. We offer beautiful easy-to-customize themes with drag and drop content blocks (Instagram feed, featured single product, blog featurette, etc) and highly-optimized one-page checkout. For customers customizing their sites, developers don't have to learn proprietary languages like Shopify's Liquid-- they can code in popular Handlebar languages. Developers will be delighted to know we offer local staging environments (preview changes across desktop and mobile displays using real-time catalog without pushing updates to your live store). Merchandisers will love that they can also personalize the storefront based on shopper behavior and purchase history.

4. Hub for all your sales channels: Bigcommerce unifies all aspects of commerce with Bigcommerce Channel Manager, an area where you can discover and connect to new sales channels. We sync product information, orders and inventory across channels so you no longer have to work in multiple interfaces to sell on multiple channels. Bigcommerce is one of the only ecommerce platforms partnered with social networks Facebook, Pinterest, and Twitter to offer access to "social buy buttons," and we are closely partnering with Amazon to build a market-differentiated native integration.

5. A complete all-in-one solution: from conversion tools, to shipping functionality, to flexible promotions & discount rules, Bigcommerce offers all the capabilities you need to run a successful business built right it, without the need to pay for dozens of apps for basic functionality.

GetApp Analyse

Ecommerce now represents more than 7% of all retail sales, exceeding $3.5 trillion within the next five years. Bigcommerce offers a way for both individuals and businesses to increase their share of that pie. The all-in-one platform is redefining enterprise eCommerce. Bigcommerce powers eCommerce websites for brands around the world, including big names like Toyota, Cetaphil, and Martha Stewart.

Bigcommerce offers a way for businesses to sell their products online, with customizable templates and advanced features designed to increase web traffic and conversions. Pre-integrated payment options ensure that shoppers always have a way to pay for the products they buy, whether they’re shopping on desktop or mobile devices. Built-in SEO and conversion tools are available for growing businesses. High-volume retailers can take advantage of Bigcommerce’s reliable platform to grow revenue and optimize operations.

Ecommerce Store

Was ist BigCommerce?

Merchants want to sell more products online, and Bigcommerce gives them a way to do just that. The web-based eCommerce platform provides solutions for small, fast-growing businesses, as well as global brands and Fortune 500 companies. Key features like single-page checkouts, abandoned cart savers, and “buy” buttons for social media empower merchants to grow their businesses in a way that makes financial sense. Bigcommerce also boasts advanced capabilities such as couponing and discounting, faceted search, automatic shipping calculation, fraud prevention, and reporting.

Storefronts are designed with responsive themes, using popular code languages and frameworks for higher-than-average uptime. Bigcommerce handles the management of its clients’ servers, with a multi-layered approach to online security that involves perimeter and server-specific firewalls, file integrity scanners, intrusion detection software, and 24/7 human monitoring.

In addition to providing merchants with a way to sell physical goods on the Internet, Bigcommerce also offers a number of marketing tools and strategy guides. Bigcommerce is designed to meet the needs of merchants who don’t have extensive web design backgrounds, however it also gives advanced users the ability to adjust HTML and CSS on their own.

Analytics Dashboard

BigCommerce Hauptfunktionen

Customizable Design Themes

Merchants who use Bigcommerce have access to an expansive collection of themes, which have all been designed to meet the needs of businesses in a number of industries or verticals. The company’s intuitive design platform offers a straightforward way to build the types of stores that engage and convert shoppers on a mass scale.

Customize whichever theme you select, even if you have no coding experience whatsoever. Bigcommerce lets you add a company logo and branding elements. You can also promote featured or top selling products at the top of your site. Shoppers will be funneled to a single-page checkout. You’ll benefit from its advanced SEO, which gives you control over your URLs and metadata.

Customized Design Themes

Professional SEO

Most online merchants can’t afford to hire in-house SEO experts. With that limitation in mind, Bigcommerce has decided to handle SEO for its users. The company provides merchants with tools designed to automatically optimize every page to maximize rankings on all the most important search engines.

Bigcommerce automatically generates optimized product page URLs and titles based on product names, however you still have the option to customize those URLs if you wish. You can also customize your site’s title, header tags, meta descriptions, keywords, and alt tags. A number of advanced features, like product reviews, rich snippets, and a built-in blogging platform, are designed to improve reach via organic search, as well.

Search Engine Optimization

Abandoned Cart Saver

Bigcommerce’s abandoned cart saver gives merchants an easy way to recover lost sales. Customizable controls allow merchants to decide for themselves when their abandoned cart emails go out and what they say. Coupons can also be used to increase conversions.

Design your store’s abandoned cart emails, taking the time to customize the subject lines and email language that your visitors will receive. You can actually set up a series of emails with increasingly powerful recovery tools (like coupon or discount codes), which Bigcommerce will send to shoppers who’ve left your site.

Abandoned Cart Email

Pre-Integrated Payment Options

Pre-integrated payment options ensure that shoppers always have a way to pay. Big commerce’s one-click setup lets merchants immediately start accepting major credit cards and PayPal payments. Bigcommerce can even help merchants accept payments from international buyers using multiple currencies.

Bigcommerce has negotiated lower rates for credit and debit card processing with PayPal, which they pass along to merchants. As a merchant, you have the option to choose from a number of pre-integrated payment options, including Authorize.net, Heartland, and 2Checkout (hosted). In addition to accepting orders through your website, you can also take phone and mail orders right away.

Payments Screen

BigCommerce Integrationen

Bigcommerce encourages merchants to integrate their stores with leading third-party applications for marketing, inventory management, shipping, and accounting services. The company offers an extensive app marketplace, where users can browse all apps and integrations, along with themes, partner services, and offers.

BigCommerce Preis

Free 15-day trials are available for new users. After that time, users can choose from one of four plans, which range in price from $29.95 per month to $199.95 per month. Custom order-based pricing is available through the Enterprise plan, as well.

BigCommerce Fazit

  • All-in-one eCommerce solution with conversion tools, shipping functionality, promotions, and more
  • Low cost option for merchants who want to sell online
  • Easy-to-customize themes with drag-and-drop content blocks
  • Flexible web-based software for merchants in a variety of verticals
  • Platform unifies all aspects of online commerce

BigCommerce Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über BigCommerce.

F. Welche Preispläne bietet BigCommerce an?

BigCommerce bietet folgende Kostenpläne an:

Beginnt ab: 30,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure.

Plus: $79.95/month
Pro: $249.95/month
Enterprise: Contact BigCommerce for pricing information.

F. Was sind die Hauptfunktionen von BigCommerce?

BigCommerce bietet die folgenden Funktionen:

  • API
  • Abandoned cart saver
  • Activity dashboard
  • Automated fraud detection
  • Built-in blog for content marketing
  • Built-in coupons & discounting
  • Bulk product import/export
  • CRM integration
  • Cart API
  • Catalog API
  • Content management
  • Credit/debit card processing
  • Customer groups & segmentation
  • Data import/export
  • Data visualization
  • Dropshopping management
  • Electronic payments
  • Email integration
  • Email marketing
  • File storage
  • Inbuilt tax calculator
  • Inventory management
  • Level 1 PCI compliant hosting
  • Live chat integrations
  • Login API
  • Loyalty program integrations
  • Marketing & conversion tools
  • Mobile cart conversion
  • Mobile optimized
  • Multi-channel selling
  • Multi-country
  • Multi-currency
  • Multi-language
  • Multi-layered security
  • Newsletter subscription capture
  • Order fulfillment
  • Order management
  • POS
  • Product ratings & reviews
  • Projections
  • Public & private wish lists
  • Real time shipping quotes
  • Receiving
  • Recurring payments
  • Reporting & statistics
  • SEO tools
  • SSL security
  • Sales management
  • Search & filter
  • Shipping labels
  • Shipping management
  • Shopping cart
  • Side-by-side product comparisons
  • Single-page checkout
  • Social sharing for products & purchases
  • Store performance reports
  • Sync online and offline sales
  • Tagging
  • Third party integration
  • Website design management
  • Website management
  • eCommerce analytics
  • eCommerce integration
  • eCommerce management
  • eCommerce templates

F. Wer sind die typischen Nutzer von BigCommerce?

BigCommerce hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von BigCommerce unterstützt?

BigCommerce unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet BigCommerce an?

BigCommerce hat folgende Preismodelle:

Abonnement

F. Unterstützt BigCommerce mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte BigCommerce unterstützt

F. Mit welchen anderen Applikationen integriert BigCommerce?

BigCommerce kann in folgende Anwendungen integriert werden:

ActiveCampaign, Bookeo, GetResponse, LeadDyno, LiveChat, Ordoro, Post Affiliate Pro, Sellbrite, Stitch Labs, Webgility

F. Welche Varianten der Kundenbetreuung bietet BigCommerce an?

BigCommerce bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen