MailChimp Funktionen, Bewertungen & Alternativen

MailChimp

Marketing-Automatisierungsplattform für E-Mail und Werbung

4.4/5 (5192 Bewertungen)

MailChimp Übersicht

Mehr als 15 Millionen Kunden weltweit nutzen MailChimp zum Versenden von Marketing-E-Mails, automatisierten Nachrichten und gezielten Kampagnen.

Preis

Beginnt ab
$10/Monat
Preisoptionen
Kostenlose Testversion
Freemium
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Englisch, Spanisch

MailChimp Bewertungen

Gesamtbewertung
4.4/5
90% Positive Bewertungen
2901
Ausgezeichnet
1765
Sehr gut
421
Durchschnitt
70
Gering
34
Schlecht
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If a tool makes mailing (as a marketing channel) fun, it is undoubtedly value for money!

Wöchentlich für 1-5 Monate genutzt
Bewertet am 28.07.2018
Quelle der Bewertung: SoftwareAdvice

Mail-chimp combines advance features with fun & utility to present a wonderful mailing tool. There is no doubt that it is the best in the market and rightly so! I have tried using other mailing software; a non-tech person like me gets stuck with the UI at the very outset. Mail-Chimp is a piece of cake!!

Vorteile

I recently started using Mail Chimp to send across bulk mails for user acquisition and boy! I have never enjoyed bulk e-mails so much! Each mail sent to a batch (list of mail-IDs) is basically a campaign.
1) Once you upload a list of mails, the inbuilt tracker in mail-chimp displays how "active" the subscriber list is which is very useful.
2) I like how I can play around with the formatting options while designing my mails once I am through with the copy. The easy to use formatting options make you look forward to adorning the mails. Lots of in-built e-mail design templates to choose from!
3) Very systematic with each aspect of e-mailing. Upload list, design e-mail, preview it, put in the subject line and other info like intimating the user as to why the mail is being sent, send a test-email and there you have it!
4) Integrated with analytics - Shows open rate, click rate (in case of in-built links). Can be integrated with Google Analytics as well. The easy to use UI, fun features and options together make it a power package!
5) MailChimp's overall heavy usage across industries is indicated by the fact that Facebook Ads Manager provides a separate tab to import data directly from a MailChimp account.

Nachteile

1) It is quite expensive indicated by the fact that other mailing software have incorporated "A MailChimp Alternative" as their marketing message in their Google Ads! You really need to test the waters before you are sure that your mails are ready to go via paid MailChimp campaigns. The number of test e-mails (which is just 2000 per week) can be increased slightly though. It will enable a better judgement of whether the mails are working or not, before one goes ahead with purchasing an account.
2) The software only allows you to delete a subscriber list if it has not been used for 7 days or more. I can't quite understand the point. I would like to avail the option of deleting a list whenever I want to.
3) Limit on the option of inserting multiple Call-To-Actions (CTAs) in your mail. I think, just like any other formatting option, the user should be able to insert more than one CTA in their mails, if need be from the in-built CTA provided. In case, there is more than one CTA required, we have no choice but to go with an image and then later on hyperlink it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote

9.0/10
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Marketing Automation Done Right

Monatlich für Mehr als 1 Jahr genutzt
Bewertet am 24.06.2018
Quelle der Bewertung: SoftwareAdvice

MailChimp is a great way to introduce users to marketing automation without a high level of risk. Competitors have steep pricing structures that tend to not allow smaller websites with limited budgets test out their features like MailChimp does. It is amazingly easy to setup and use and it has also become my brand of choice for marketing automation across my websites. MailChimp has amazing integrations with many platforms and are easy to use and setup with little or no development experience.

Vorteile

MailChimp is one of the largest marketing automation platforms in use today. And one of the reasons it has taken off so quickly includes the fact that they offer an entry level subscription that costs nothing. Literally, nothing. While limited, it still provides much of the features you will find with their paid subscription levels, it just has limits in the number of contacts and the number of emails you can send per month. Still, a great deal to test its features and functionalities.

MailChimp is very easy to use and provides a host of features to help you market your site. All subscription levels, including the free entry level, lets you email campaigns, create amazing custom landing pages, pop-up forms, and create Ads with platforms such as Google, Facebook and Instagram. IN addition to these creation and publishing features, MailChimp provides automation features that allow you to create automated responses based on user behaviors. Manage cart abandonment and recommend products as well as receive notifications to all the activities taking place on your site.

You can even customize your target audience through segmentation and groups, send times, time zones, demographics and other advanced features. But remember that not all are available in the free version.

And what good is a marketing tool if you cannot see the results or track them. This, too, is another MailChimp strength. You get your basic set of reports and can perform A/B testing to see what works and what does not.

One of my favorite features is MailChimp's integrations. I use it extensively with WordPress websites and not only use the plug ins created by MailChimp, but those from a multitude of third party developers who have done amazing things with integrations and features.

Nachteile

Although part of their marketing and not necessarily a Con, it is still fair to say that it would be nice to have some features with limitations available to the entry level for users to give it a run. Maybe a sampling of those would help in making a decision. But because of their affordable pricing structure, it is fair to say that their pricing levels are just about right.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
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Perfect For Beginners, Great E-Commerce Integration, Super Simple, Awesome Support

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 23.03.2018
Quelle der Bewertung: Capterra

Vorteile

If you ever thought about email marketing, there is hardly any chance you didn't hear about Mailchimp. It seems to be the go to solution for anybody just starting out with email marketing.

What's great is that even in the completely free version you can send newsletters, send automated emails like order confirmations, abandoned cart reminders etc. with lots of integrations to existing e-commerce software.

The interface is very simple to use and its built-in drag and drop editor is very flexible as well with lots of predefined elements to choose from.

There is built in Google Analytics integration together with numerous other tools from Facebook to Pipedrive, so you can use your mailing list to create custom audiences on FB or sync them with your preferred CRM version to send mass mailings to your customers.

What's also nice is the agency feature that allows you to manage multiple accounts under one roof. This is especially useful if you have customers with existing Mailchimp accounts that want to invite you to their existing account.

Nachteile

MailChimp is fine and dandy if you're a beginner, but it's not the best choice for serious online marketers. There are lots of automation to choose from such as auto-responders, triggered e-mails if a specific action occurs, but the automation is completely independent of each other.

Creating complex automation like "send this email to subscribers from this list, but only if they met criteria X and didn't receive email Y from 2 weeks ago already" is just impossible to implement. Apart from that, the automation that is possible to do can become quite confusing if you have lots of them.

A visual representation in the form of a flowchart would be extremely helpful. Other email marketing software like Active Campaign does a much better job at this.

Apart from that, the pricing is hard to grasp for a month? What if you're somewhere in between and need more features, but aren't able to make it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

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Robust emailing marketing software with lots of third-party connections.

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 01.11.2017
Quelle der Bewertung: Capterra

Vorteile

MailChimp is a very popular email marketing platform that makes it easy to send out mail campaigns. We use a great plugin for our gravity forms pushing anyone that submits a form on our website to a specific MailChimp list, group, or segment. This makes it easier than trying to regularly upload a list each time it changes.

It's popular for good reasons as setting up templated emails is really simple, guided by a step-by-step process with additional coding and advanced setup features. It also allows for RSS feeds to be sent to a blog signup list. Creating automatic drip campaigns is another feature we utilize heavily and works great at increasing follow-up. The split A/B testing is a great way to test the messages of your marketing campaign.

Being able to see the reports on clicks and users makes it one of the best features of MailChimp. We use it as a way to know our warm leads we should be reaching out to.

Nachteile

Although being easy to use, the few spots you get snagged up on are better resolved through a Google search than a chat to the support people. They stink. The other big con to MailChimp is the way it handles lists, groups, segments, and signup forms. Because MailChimp bills you for every last contact you have with your lists, creating duplicate lists can be an expensive mistake. The only way to separate contacts without getting double billed is to use segments and groups. This creates a challenge when using the signup forms, as the person will have to choose their preferred group to join. It would be better if MailChimp either made the signup forms group based or allowed for separate lists without duplicate charges. The other big downside to MailChimp is the difficulty with managing a user's email preferences. For example, if a user only wants to receive monthly emails instead of weekly emails, creating that option can be a bit tricky without some careful planning. It would be simpler if MailChimp created a frequency option as a customer profile option. This would fail-safe against sending out too many emails to someone that wanted fewer emails.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

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Overall it's good, but has major flaws.

Wöchentlich für 6-12 Monate genutzt
Bewertet am 03.06.2017
Quelle der Bewertung

Vorteile

Mailchimp is very easy to use and has plugins for 99% of the other services my company uses online like our web host, G Suit, forms system, etc which is awesome and works amazingly. Their API is super smooth and simple so it is easy to import and sync all kinds of customer data from one service to another. The analytics mailchimp provides from campaigns is also super helpful, and so are their new automated tasks sending out automatic emails to customers after purchase or after abandoned carts.

Nachteile

My two major complaints are the price points and the flagging system. If you have a very small company the prices are pretty great, but as our customer database grew the prices jumped severally. I wish there is a way to pay less by opting out of some of the features we don't need or use, but it's a set strict pricing tier, all or nothing. Even with the higher prices my company kept on happily using MailChimp, until our account got flagged for 3 false reports. From the research, we investigated it appears that a rival company had their employees sign up for our mailing list, probably for market research keeping an eye on our sales which make sense, until those accounts reported one of our newsletters as spam causing MailChimp to immediately suspend our account. After MONTHS of being a paying customer with no issues, I feel them instantly suspending our account without first contacting us is unacceptable. The automated hoops they made as jump through we ridiculous, and the response time, once we jumped through those hoops, took DAYS - Days we had to pay for even though our account was suspended. two weeks down the road we got our account reactivated, but our request to talk to a member of their team was ignored. Mailchimp treated us guilty until proven innocent, which I would get if we didn't already have an impeccable record with them. We had over a year of 100% upstanding email campaigns using their service and feel like we were treated VERY unfairly. What happens next time that same competitor false flags us, forcing us to pay for service time we can not use? Because of that, I am actively researching other service providers, specifically ones that have actual human employees that reach out before drastic measures such as suspension.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10

MailChimp Preis

Beginnt ab
$10/Monat
Preisoptionen
Kostenlose Testversion
Freemium
Abonnement
Preis-Leistungs-Verhältnis

MailChimp Funktionen

  • A/B-Tests
  • API
  • Aktivitäts-Dashboard
  • Berichterstattung und Statistik
  • Content-Management
  • Customizable Templates
  • Drag & Drop Interface
  • Echtzeit-Analytik
  • Engagement Analytics
  • Kampagnenanalyse
  • Kampagnenmanagement
  • Multi-Channel Marketing
  • Real Time Data
  • Social Media Integration
  • Social Network Marketing
  • Third Party Integration
  • Überwachung

  • Customizable Branding
  • Data Import/Export
  • Etikettierung

Additional information for MailChimp

Key features of MailChimp

  • 750+ Integrationen
  • A/B-Split-Kampagnen und multivariate Tests
  • A/B-Test
  • API
  • API-Verfügbarkeit
  • Abo-Dienste
  • Abonnentenverwaltung
  • Aktivitätsüberwachung
  • Anpassbare E-Mail-Vorlagen
  • Anpassbare Felder
  • Auftragsverwaltung
  • Automatisierte Planung
  • Automatisierungs-Workflows
  • Benutzerdefinierte Felder
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Registrierungsformen
  • Berichterstattung und Statistik
  • Berichterstattung zu Kundenaktivitäten
  • Bestellbenachrichtigungen
  • Bestellbestätigung
  • Bild- und Datei-Hosting
  • Click-Through-Tracking
  • Daten-Synchronisierung
  • Datenimport
  • Demografische Daten
  • Drip-E-Mail-Marketing
  • E-Commerce-Integration
  • E-Mail-Archivierung
  • E-Mail-Benachrichtigungen
  • E-Mail-Integration
  • E-Mail-Marketing
  • E-Mail-Verteilung
  • E-Mail-Vorlagen
  • E-Mail-Vorlagen
  • E-Mail-Zustellung
  • Echtzeit-Analysen
  • Echtzeit-Berichte
  • Echtzeit-Berichterstattung
  • Echtzeit-Überwachung
  • Echtzeitdaten
  • Einrichtung von Mail-Listen
  • Engagement-Analytik
  • Ereignisausgelöste Aktionen
  • Ereignisausgelöste E-Mail
  • Erstellung mehrerer Kampagnen
  • Excel-Listen importieren
  • Facebook- und Instagram-Anzeigenkampagnen
  • Freemium-Pläne
  • Geolokalisierung
  • Gestaltung eigener Vorlagen
  • Grafische Darstellung der Daten
  • Integration Dritter
  • Kampagnenanalyse
  • Kampagnenarchive
  • Kampagnensegmentierung
  • Komplette E-Mail-Analytik
  • Kundenanalyse
  • Kundenbindungsprogramm
  • Kundendatenbank
  • Kundenkonten
  • Kundensegmentierung
  • Lead-Erfassung
  • Lead-Generierung
  • Lead-Management
  • Marktsegmentierung
  • Mehrere Benutzerkonten
  • Mehrere Projekte
  • Mehrere Tutorials verfügbar
  • Mobile Integration
  • Multi-Kampagne
  • Multichannel-Marketing
  • Multikanal-Kommunikation
  • Multikanal-Management
  • Multivariate Prüfungen
  • Nutzungs-Kontrolle
  • Online-Wissensbasis
  • PDF-Newsletter herunterladen
  • Produktempfehlungen
  • RSS-Feeds
  • Registrierungsverwaltung
  • Rich-Text-Editor
  • Schnittstelle ziehen und loslassen
  • Serienbriefe
  • Social-Media-Integration
  • Social-Media-Kennzahlen
  • Social-Media-Plug-ins
  • Social-Network-Marketing
  • Social-Plug-ins
  • Verwaltung von Mailinglisten
  • Voll ausgestattete API
  • Vorlagen-Galerie
  • Vorschaufunktion
  • Werbung in sozialen Medien
  • Wissensbasis
  • Zielseiten-Vorlagen
  • Überwachung
  • Überwachung der Benutzeraktivität

MailChimp Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über MailChimp.

F. Welche Preispläne bietet MailChimp an?

MailChimp bietet folgende Kostenpläne an:

Beginnt ab: $10/Monat

Preismodell: Freemium, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von MailChimp?

MailChimp bietet die folgenden Funktionen:

  • 750+ Integrationen
  • A/B-Test
  • A/B-Split-Kampagnen und multivariate Tests
  • API
  • API-Verfügbarkeit
  • Aktivitätsüberwachung
  • Automatisierte Planung
  • Automatisierungs-Workflows
  • Einrichtung von Mail-Listen
  • Kampagnenanalyse
  • Kampagnenarchive
  • Kampagnensegmentierung
  • Click-Through-Tracking
  • Kundendatenbank
  • Komplette E-Mail-Analytik
  • Erstellung mehrerer Kampagnen
  • Benutzerdefinierte Felder
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Registrierungsformen
  • Kundenkonten
  • Berichterstattung zu Kundenaktivitäten
  • Kundenanalyse
  • Kundenbindungsprogramm
  • Kundensegmentierung
  • Anpassbare E-Mail-Vorlagen
  • Anpassbare Felder
  • Datenimport
  • Daten-Synchronisierung
  • Demografische Daten
  • Gestaltung eigener Vorlagen
  • PDF-Newsletter herunterladen
  • Schnittstelle ziehen und loslassen
  • Drip-E-Mail-Marketing
  • E-Mail-Archivierung
  • E-Mail-Zustellung
  • E-Mail-Verteilung
  • E-Mail-Integration
  • E-Mail-Marketing
  • E-Mail-Benachrichtigungen
  • E-Mail-Vorlagen
  • E-Mail-Vorlagen
  • Engagement-Analytik
  • Ereignisausgelöste E-Mail
  • Ereignisausgelöste Aktionen
  • Facebook- und Instagram-Anzeigenkampagnen
  • Freemium-Pläne
  • Voll ausgestattete API
  • Geolokalisierung
  • Grafische Darstellung der Daten
  • Bild- und Datei-Hosting
  • Excel-Listen importieren
  • Wissensbasis
  • Zielseiten-Vorlagen
  • Lead-Erfassung
  • Lead-Generierung
  • Lead-Management
  • Serienbriefe
  • Verwaltung von Mailinglisten
  • Marktsegmentierung
  • Mobile Integration
  • Überwachung
  • Multi-Kampagne
  • Multikanal-Kommunikation
  • Multikanal-Management
  • Multichannel-Marketing
  • Mehrere Projekte
  • Mehrere Tutorials verfügbar
  • Mehrere Benutzerkonten
  • Multivariate Prüfungen
  • Online-Wissensbasis
  • Bestellbestätigung
  • Auftragsverwaltung
  • Bestellbenachrichtigungen
  • Vorschaufunktion
  • Produktempfehlungen
  • RSS-Feeds
  • Echtzeit-Analysen
  • Echtzeitdaten
  • Echtzeit-Überwachung
  • Echtzeit-Berichterstattung
  • Echtzeit-Berichte
  • Registrierungsverwaltung
  • Berichterstattung und Statistik
  • Rich-Text-Editor
  • Werbung in sozialen Medien
  • Social-Media-Integration
  • Social-Media-Kennzahlen
  • Social-Media-Plug-ins
  • Social-Network-Marketing
  • Social-Plug-ins
  • Abonnentenverwaltung
  • Abo-Dienste
  • Vorlagen-Galerie
  • Integration Dritter
  • Nutzungs-Kontrolle
  • Überwachung der Benutzeraktivität
  • E-Commerce-Integration

F. Wer sind die typischen Nutzer von MailChimp?

MailChimp hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von MailChimp unterstützt?

MailChimp unterstützt die folgenden Sprachen:

Englisch, Spanisch

F. Welche Preispläne bietet MailChimp an?

MailChimp hat folgende Preismodelle:

Freemium, Abonnement

F. Unterstützt MailChimp mobile Geräte?

MailChimp unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert MailChimp?

MailChimp kann in folgende Anwendungen integriert werden:

Administrate, Ambassador, Chargebee, ClickTale, Less Annoying CRM, Little Green Light, NeonCRM, Shopify, SurveyGizmo, TeamSupport.com

F. Welche Varianten der Kundenbetreuung bietet MailChimp an?

MailChimp bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen