Mailchimp Funktionen, Bewertungen & Alternativen

Mailchimp

Marketing-Automatisierungsplattform für E-Mail und Werbung

4.4/5 (6433 Bewertungen)

Mailchimp Übersicht

Mehr als 15 Millionen Kunden weltweit nutzen MailChimp zum Versenden von Marketing-E-Mails, automatisierten Nachrichten und gezielten Kampagnen.

Preis

Beginnt ab
$10/Monat
Preisoptionen
Kostenlose Testversion
Freemium
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Englisch, Spanisch

Mailchimp Bewertungen

Gesamtbewertung
4.4/5
91% Positive Bewertungen
3637
Ausgezeichnet
2189
Sehr gut
491
Durchschnitt
77
Gering
39
Schlecht
Mit Google übersetzen

Great quality for the investment

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.9.2018
Quelle der Bewertung: Capterra

Overall our experience with MailChimp was a good one. I think it is a perfect platform to get going on to build your audiences and find your groove. Just know that you will outgrow this platform and your need for more advanced features will push you to a different service. If you want to use some semi-advanced features of most enterprise ESP's, you will ned to utilize additional middleware to accomplish this. But MailChimp is a great return for the investment.

Vorteile

MailChimp continues to improve and add enterprise type features that you would normally pay much more for with other ESP's. Features that we get the most out of are the automations, transactional service (Mandrill), and store syncing to pull customer data and purchase behaviors into MailChimp for segmentation and triggers. We have been with MC for years and each year it continues to get better. The custom short codes we can use for personalization are very helpful in creating campaigns that are unique to the individuals that are receiving them.

Nachteile

While they continue to advance, this ESP is still along way from an enterprise solution. The syncing is great, when is works properly. MailChimp does not actually provide the connection with different shopping carts and instead relies on third-party app developers to provide this. This leads to a bunch of issues trying to get support because each wants to point the finger at the other.

Mandrill is a great service for transaction sends, but it was combined with paid MailChimp accounts awhile ago instead of a standalone service. Wish they would have kept it separate because there is much more potential on its own.

I don't like that you can not combine template types when creating a new campaign/automation. You have to either select a pre-made template or code your own. I wish it had the ability to do both.
While the automations are a must have in today's world, and they are continuing to improve them, there is still a long way to go with these in my opinion to catch up to other ESP's.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

A very strong email marketing tool that keeps you up to date with regulations

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.9.2018
Quelle der Bewertung: Capterra

Overall, Mailchimp is a good tool for sending out email campaigns. It's simplicity has saved a lot of time and the way the contact lists are handled is superb. Some of the quirks I mentioned in the cons section are very frustrating but livable when weighed in with the pros. The recent GDPR regulations were a strain on our organization but getting our Mailchimp list compliant was the easiest part.

If your organization generally sends out one type of message or you don't have to worry about different divisions of your organization needing to have different settings, Mailchimp should work very well for you with very little issue. Our organization is more complicated with the need to send very different messages from different divisions and sub divisions so it is trickier for us to use. It would make sense for organizations like ours to have multiple, separate Mailchimp accounts but that would defeat the most important feature, which is the integrated contact list.

Vorteile

The best thing about Mailchimp is the ability to customize your target lists to ensure the right people are getting the right message. The days of going through spreadsheets to figure out who to send what are over and you never need to worry about sending the same person duplicate emails (unless they signed up to your list with different email accounts). The integration with social media is very convenient and really helps messages get an even further reach after they are sent. Also, having an archive of emails with many ways to view metrics on each of them as well as access to each recipient's behavior is very valuable.

Nachteile

The basic editor is very buggy so you have to be sure things look and work right every time. Even when you do make sure things work right in the preview, they sometimes don't in the actual email that goes out. When you cut and paste copy, it is unpredictable what the outcome will be because styles embedded in Mailchimp or the original document get easily mixed up. Most of these issues can be fixed if you go into the html view but who wants to do that when the purpose of the software is to help make things easier?

There are a lot of limits on what you can achieve with the look of the emails you create using the set blocks Mailchimp provides. A simple option like lining up images next to text either on top, middle or bottom should be present but is not. There are ways around this by editing your images to force the look you want but that should not have to be.

If you have more than one type of business, it is impossible to have some different social media accounts linked or different business info settings created for selection.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

If a tool makes mailing (as a marketing channel) fun, it is undoubtedly value for money!

Wöchentlich für 1-5 Monate genutzt
Bewertet am 28.7.2018
Quelle der Bewertung: SoftwareAdvice

Mail-chimp combines advance features with fun & utility to present a wonderful mailing tool. There is no doubt that it is the best in the market and rightly so! I have tried using other mailing software; a non-tech person like me gets stuck with the UI at the very outset. Mail-Chimp is a piece of cake!!

Vorteile

I recently started using Mail Chimp to send across bulk mails for user acquisition and boy! I have never enjoyed bulk e-mails so much! Each mail sent to a batch (list of mail-IDs) is basically a campaign.
1) Once you upload a list of mails, the inbuilt tracker in mail-chimp displays how "active" the subscriber list is which is very useful.
2) I like how I can play around with the formatting options while designing my mails once I am through with the copy. The easy to use formatting options make you look forward to adorning the mails. Lots of in-built e-mail design templates to choose from!
3) Very systematic with each aspect of e-mailing. Upload list, design e-mail, preview it, put in the subject line and other info like intimating the user as to why the mail is being sent, send a test-email and there you have it!
4) Integrated with analytics - Shows open rate, click rate (in case of in-built links). Can be integrated with Google Analytics as well. The easy to use UI, fun features and options together make it a power package!
5) MailChimp's overall heavy usage across industries is indicated by the fact that Facebook Ads Manager provides a separate tab to import data directly from a MailChimp account.

Nachteile

1) It is quite expensive indicated by the fact that other mailing software have incorporated "A MailChimp Alternative" as their marketing message in their Google Ads! You really need to test the waters before you are sure that your mails are ready to go via paid MailChimp campaigns. The number of test e-mails (which is just 2000 per week) can be increased slightly though. It will enable a better judgement of whether the mails are working or not, before one goes ahead with purchasing an account.
2) The software only allows you to delete a subscriber list if it has not been used for 7 days or more. I can't quite understand the point. I would like to avail the option of deleting a list whenever I want to.
3) Limit on the option of inserting multiple Call-To-Actions (CTAs) in your mail. I think, just like any other formatting option, the user should be able to insert more than one CTA in their mails, if need be from the in-built CTA provided. In case, there is more than one CTA required, we have no choice but to go with an image and then later on hyperlink it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Marketing Automation Done Right

Monatlich für Mehr als 1 Jahr genutzt
Bewertet am 24.6.2018
Quelle der Bewertung: SoftwareAdvice

MailChimp is a great way to introduce users to marketing automation without a high level of risk. Competitors have steep pricing structures that tend to not allow smaller websites with limited budgets test out their features like MailChimp does. It is amazingly easy to setup and use and it has also become my brand of choice for marketing automation across my websites. MailChimp has amazing integrations with many platforms and are easy to use and setup with little or no development experience.

Vorteile

MailChimp is one of the largest marketing automation platforms in use today. And one of the reasons it has taken off so quickly includes the fact that they offer an entry level subscription that costs nothing. Literally, nothing. While limited, it still provides much of the features you will find with their paid subscription levels, it just has limits in the number of contacts and the number of emails you can send per month. Still, a great deal to test its features and functionalities.

MailChimp is very easy to use and provides a host of features to help you market your site. All subscription levels, including the free entry level, lets you email campaigns, create amazing custom landing pages, pop-up forms, and create Ads with platforms such as Google, Facebook and Instagram. IN addition to these creation and publishing features, MailChimp provides automation features that allow you to create automated responses based on user behaviors. Manage cart abandonment and recommend products as well as receive notifications to all the activities taking place on your site.

You can even customize your target audience through segmentation and groups, send times, time zones, demographics and other advanced features. But remember that not all are available in the free version.

And what good is a marketing tool if you cannot see the results or track them. This, too, is another MailChimp strength. You get your basic set of reports and can perform A/B testing to see what works and what does not.

One of my favorite features is MailChimp's integrations. I use it extensively with WordPress websites and not only use the plug ins created by MailChimp, but those from a multitude of third party developers who have done amazing things with integrations and features.

Nachteile

Although part of their marketing and not necessarily a Con, it is still fair to say that it would be nice to have some features with limitations available to the entry level for users to give it a run. Maybe a sampling of those would help in making a decision. But because of their affordable pricing structure, it is fair to say that their pricing levels are just about right.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Perfect For Beginners, Great E-Commerce Integration, Super Simple, Awesome Support

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 23.3.2018
Quelle der Bewertung: Capterra

Vorteile

If you ever thought about email marketing, there is hardly any chance you didn't hear about Mailchimp. It seems to be the go to solution for anybody just starting out with email marketing.

What's great is that even in the completely free version you can send newsletters, send automated emails like order confirmations, abandoned cart reminders etc. with lots of integrations to existing e-commerce software.

The interface is very simple to use and its built-in drag and drop editor is very flexible as well with lots of predefined elements to choose from.

There is built in Google Analytics integration together with numerous other tools from Facebook to Pipedrive, so you can use your mailing list to create custom audiences on FB or sync them with your preferred CRM version to send mass mailings to your customers.

What's also nice is the agency feature that allows you to manage multiple accounts under one roof. This is especially useful if you have customers with existing Mailchimp accounts that want to invite you to their existing account.

Nachteile

MailChimp is fine and dandy if you're a beginner, but it's not the best choice for serious online marketers. There are lots of automation to choose from such as auto-responders, triggered e-mails if a specific action occurs, but the automation is completely independent of each other.

Creating complex automation like "send this email to subscribers from this list, but only if they met criteria X and didn't receive email Y from 2 weeks ago already" is just impossible to implement. Apart from that, the automation that is possible to do can become quite confusing if you have lots of them.

A visual representation in the form of a flowchart would be extremely helpful. Other email marketing software like Active Campaign does a much better job at this.

Apart from that, the pricing is hard to grasp for a month? What if you're somewhere in between and need more features, but aren't able to make it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Mailchimp Preis

Beginnt ab
$10/Monat
Preisoptionen
Kostenlose Testversion
Freemium
Abonnement
Preis-Leistungs-Verhältnis

Mailchimp Funktionen

  • A/B-Tests
  • API
  • Aktivitäts-Dashboard
  • Anpassbare Vorlagen
  • Berichterstattung und Statistik
  • Content-Management
  • Drag-and-Drop-Oberfläche
  • Echtzeit-Analytik
  • Echtzeit-Daten
  • Engagement-Analytik
  • Integration von Dritten
  • Kampagnenanalyse
  • Kampagnenmanagement
  • Multichannel-Marketing
  • Social-Media-Integration
  • Social-Network-Marketing
  • Überwachung

  • Daten-Import / -Export
  • Etikettierung
  • Kundenspezifisches Branding

Zusätzliche Informationen für Mailchimp

Schlüssel-Features von Mailchimp

  • 750+ Integrationen
  • A/B-Split-Kampagnen und multivariate Tests
  • A/B-Test
  • API
  • API-Verfügbarkeit
  • Abo-Dienste
  • Abonnentenverwaltung
  • Aktivitätsüberwachung
  • Anpassbare E-Mail-Vorlagen
  • Anpassbare Felder
  • Auftragsverwaltung
  • Automatisierte Planung
  • Automatisierungs-Workflows
  • Benutzerdefinierte Felder
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Registrierungsformen
  • Berichterstattung und Statistik
  • Berichterstattung zu Kundenaktivitäten
  • Bestellbenachrichtigungen
  • Bestellbestätigung
  • Bild- und Datei-Hosting
  • Click-Through-Tracking
  • Daten-Synchronisierung
  • Datenimport
  • Demografische Daten
  • Drip-E-Mail-Marketing
  • E-Commerce-Integration
  • E-Mail-Archivierung
  • E-Mail-Benachrichtigungen
  • E-Mail-Integration
  • E-Mail-Marketing
  • E-Mail-Verteilung
  • E-Mail-Vorlagen
  • E-Mail-Vorlagen
  • E-Mail-Zustellung
  • Echtzeit-Analysen
  • Echtzeit-Berichte
  • Echtzeit-Berichterstattung
  • Echtzeit-Überwachung
  • Echtzeitdaten
  • Einrichtung von Mail-Listen
  • Engagement-Analytik
  • Ereignisausgelöste Aktionen
  • Ereignisausgelöste E-Mail
  • Erstellung mehrerer Kampagnen
  • Excel-Listen importieren
  • Facebook- und Instagram-Anzeigenkampagnen
  • Freemium-Pläne
  • Geolokalisierung
  • Gestaltung eigener Vorlagen
  • Grafische Darstellung der Daten
  • Integration Dritter
  • Kampagnenanalyse
  • Kampagnenarchive
  • Kampagnensegmentierung
  • Komplette E-Mail-Analytik
  • Kundenanalyse
  • Kundenbindungsprogramm
  • Kundendatenbank
  • Kundenkonten
  • Kundensegmentierung
  • Lead-Erfassung
  • Lead-Generierung
  • Lead-Management
  • Marktsegmentierung
  • Mehrere Benutzerkonten
  • Mehrere Projekte
  • Mehrere Tutorials verfügbar
  • Mobile Integration
  • Multi-Kampagne
  • Multichannel-Marketing
  • Multikanal-Kommunikation
  • Multikanal-Management
  • Multivariate Prüfungen
  • Nutzungs-Kontrolle
  • Online-Wissensbasis
  • PDF-Newsletter herunterladen
  • Produktempfehlungen
  • RSS-Feeds
  • Registrierungsverwaltung
  • Rich-Text-Editor
  • Schnittstelle ziehen und loslassen
  • Serienbriefe
  • Social-Media-Integration
  • Social-Media-Kennzahlen
  • Social-Media-Plug-ins
  • Social-Network-Marketing
  • Social-Plug-ins
  • Verwaltung von Mailinglisten
  • Voll ausgestattete API
  • Vorlagen-Galerie
  • Vorschaufunktion
  • Werbung in sozialen Medien
  • Wissensbasis
  • Zielseiten-Vorlagen
  • Überwachung
  • Überwachung der Benutzeraktivität

Mailchimp Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Mailchimp.

F. Welche Preispläne bietet Mailchimp an?

Mailchimp bietet folgende Kostenpläne an:

Beginnt ab: $10/Monat

Preismodell: Freemium, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Mailchimp?

Mailchimp bietet die folgenden Funktionen:

  • 750+ Integrationen
  • A/B-Test
  • A/B-Split-Kampagnen und multivariate Tests
  • API
  • API-Verfügbarkeit
  • Aktivitätsüberwachung
  • Automatisierte Planung
  • Automatisierungs-Workflows
  • Einrichtung von Mail-Listen
  • Kampagnenanalyse
  • Kampagnenarchive
  • Kampagnensegmentierung
  • Click-Through-Tracking
  • Kundendatenbank
  • Komplette E-Mail-Analytik
  • Erstellung mehrerer Kampagnen
  • Benutzerdefinierte Felder
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Registrierungsformen
  • Kundenkonten
  • Berichterstattung zu Kundenaktivitäten
  • Kundenanalyse
  • Kundenbindungsprogramm
  • Kundensegmentierung
  • Anpassbare E-Mail-Vorlagen
  • Anpassbare Felder
  • Datenimport
  • Daten-Synchronisierung
  • Demografische Daten
  • Gestaltung eigener Vorlagen
  • PDF-Newsletter herunterladen
  • Schnittstelle ziehen und loslassen
  • Drip-E-Mail-Marketing
  • E-Mail-Archivierung
  • E-Mail-Zustellung
  • E-Mail-Verteilung
  • E-Mail-Integration
  • E-Mail-Marketing
  • E-Mail-Benachrichtigungen
  • E-Mail-Vorlagen
  • E-Mail-Vorlagen
  • Engagement-Analytik
  • Ereignisausgelöste E-Mail
  • Ereignisausgelöste Aktionen
  • Facebook- und Instagram-Anzeigenkampagnen
  • Freemium-Pläne
  • Voll ausgestattete API
  • Geolokalisierung
  • Grafische Darstellung der Daten
  • Bild- und Datei-Hosting
  • Excel-Listen importieren
  • Wissensbasis
  • Zielseiten-Vorlagen
  • Lead-Erfassung
  • Lead-Generierung
  • Lead-Management
  • Serienbriefe
  • Verwaltung von Mailinglisten
  • Marktsegmentierung
  • Mobile Integration
  • Überwachung
  • Multi-Kampagne
  • Multikanal-Kommunikation
  • Multikanal-Management
  • Multichannel-Marketing
  • Mehrere Projekte
  • Mehrere Tutorials verfügbar
  • Mehrere Benutzerkonten
  • Multivariate Prüfungen
  • Online-Wissensbasis
  • Bestellbestätigung
  • Auftragsverwaltung
  • Bestellbenachrichtigungen
  • Vorschaufunktion
  • Produktempfehlungen
  • RSS-Feeds
  • Echtzeit-Analysen
  • Echtzeitdaten
  • Echtzeit-Überwachung
  • Echtzeit-Berichterstattung
  • Echtzeit-Berichte
  • Registrierungsverwaltung
  • Berichterstattung und Statistik
  • Rich-Text-Editor
  • Werbung in sozialen Medien
  • Social-Media-Integration
  • Social-Media-Kennzahlen
  • Social-Media-Plug-ins
  • Social-Network-Marketing
  • Social-Plug-ins
  • Abonnentenverwaltung
  • Abo-Dienste
  • Vorlagen-Galerie
  • Integration Dritter
  • Nutzungs-Kontrolle
  • Überwachung der Benutzeraktivität
  • E-Commerce-Integration

F. Wer sind die typischen Nutzer von Mailchimp?

Mailchimp hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von Mailchimp unterstützt?

Mailchimp unterstützt die folgenden Sprachen:

Englisch, Spanisch

F. Welche Preispläne bietet Mailchimp an?

Mailchimp hat folgende Preismodelle:

Freemium, Abonnement

F. Unterstützt Mailchimp mobile Geräte?

Mailchimp unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Mailchimp?

Mailchimp kann in folgende Anwendungen integriert werden:

Administrate, Ambassador, Chargebee, ClickTale, Less Annoying CRM, Little Green Light, Neon One, Shopify, SurveyGizmo, TeamSupport.com

F. Welche Varianten der Kundenbetreuung bietet Mailchimp an?

Mailchimp bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen