--- description: Ausführliche Erfahrungsberichte zu Convoso mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Convoso mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://www.getapp.de/software/8280/cloud-predictive-dialer Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.getapp.de/software/8280/cloud-predictive-dialer?page=2) > Die cloud-basierte Kontaktcentersoftware von Convoso bietet leistungsstarke und benutzerfreundliche Lösungen, mit denen Unternehmen ihre Vertriebspipelines kosteneffizient um bis zu 150 % steigern und erstklassige Kundenerlebnisse bieten können. Die innovativen Call-Center-Tools sind darauf ausgelegt, deinen Agenten und Kunden eine angenehme Erfahrung und optimale Ergebnisse zu bieten. Diese cloud-basierte Kontaktcentersoftware für Inbound- und Outbound-Call-Center bietet vollständig integrierte End-to-End-Anwendungen. Dazu gehören: CRM, PBX-System, intelligenter Dialer, gehostete IVR, webRTC-Softphone, LMS, Berichterstattungstools und vieles mehr\! > > Bewertung: **4.5/5** von 395 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 395 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Convoso - **Region**: Woodland Hills, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: 90,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Indien, Kanada, Pakistan, Philippinen, Vereinigte Staaten ## Funktionen - API - Agenten-Schnittstelle - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anruf-Tagging - Anrufaufzeichnung - Anrufbeantworter-Erkennung - Anrufer-ID - Anrufplanung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Automatic Outbound Dialer - Automatische Anrufverteilung - Automatisches Telefonwahlgerät ## Integrationen (14 insgesamt) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) ## Ähnliche Kategorien - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) - [Call-Center Software](https://www.getapp.de/directory/275/call-center/software) - [Telefon Software](https://www.getapp.de/directory/294/telephony/software) - [Sales Force Automation Software](https://www.getapp.de/directory/338/sales-force-automation/software) - [Kontaktcenter-Software](https://www.getapp.de/directory/593/contact-center/software) ## Alternativen 1. [Ringover](https://www.getapp.de/software/117547/ringover) — 4.7/5 (884 reviews) 2. [DialedIn CCaaS](https://www.getapp.de/software/104279/chasedata) — 4.8/5 (325 reviews) 3. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Readymode](https://www.getapp.de/software/107701/xencall) — 4.6/5 (143 reviews) 5. [Zendesk Suite](https://www.getapp.de/software/9448/zendesk) — 4.4/5 (4087 reviews) ## Nutzerbewertungen ### "13Ten Convoso" — 5.0/5 > **Yogan** | *17. Oktober 2023* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Product is very user friendly and the reporting makes everything all that much more easier to manage productivity. > > **Nachteile**: The only dialler I have used that has no cons. > > Product has helped tremendously to increase productivity and help our campaign and business grow with the amazing features that comes equipped with the product. ----- ### "Convoso is great and likely a top 3 contender." — 4.0/5 > **Eli** | *20. Januar 2025* | Versicherung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The settings are very intuitive. I found that with a little testing or contacting their support department we could achieve whatever outcome we were looking for. > > **Nachteile**: I think although the setting options are great and allow deep customization for your desired function, some of them are not very self explanatory and could use improvement, or more informed customer support team when asking about them. > > Overall, Convoso is reliable and has great functionality. For the purpose of our company Convoso does support our requirements and is constantly changing to try and provide a better customer experience. ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *8. September 2025* | Verbraucherdienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Nachteile**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Convoso is the Best. Most Expensive. Most Comprehensive." — 5.0/5 > **Cory** | *15. Januar 2025* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Convoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way. > > **Nachteile**: Convoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Dont believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number. > > Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best? ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31. Juli 2025* | Versicherung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Nachteile**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.getapp.de/software/8280/cloud-predictive-dialer?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/8280/cloud-predictive-dialer) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten