Verizon Connect Work

Außendienstmanagement-Software für kleine und mittelständische Unternehmen.

2,7 /5 (148 Bewertungen) Eine Bewertung verfassen!

Verizon Connect Work Übersicht

Was ist Verizon Connect Work?

„Verizon Connect WORK ist ein sehr leistungsstarkes Tool, mit dem ich die Planung unserer Aufgaben besser kontrollieren kann und meine einzelnen Mitarbeiter produktiver zuweisen kann“ – Jed Stewart, JedPlumb Pty Ltd.

Verizon Connect WORK bietet dir die Sichtbarkeit vor Ort. Nutzer vereinfachen ihren Tag, indem sie genau wissen, was ihre Mitarbeiter tun, ohne dass sie sich durch Papierstapel arbeiten müssen.
• Verwalte deine Außendienstmitarbeiter
• Kundenmanagement
• Angebotserstellung und Rechnungsstellung
• Anpassbare Berichte

Verizon Connect Work Übersicht

Kosten

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Verizon Connect Work Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Australien

Medien

Videos zu Verizon Connect Work Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot:

Verizon Connect Work Bewertungen

Verizon Connect Work Bewertungen

Gesamtbewertung
2,7
/
5
Ausgezeichnet
28

Sehr gut
32

Durchschnitt
19

Gering
10

Schlecht
59

Preis-Leistungs-Verhältnis
2,4
Funktionen
2,6
Bedienkomfort
3
Kundenbetreuung
2,7
41% haben diese Anwendung empfohlen
Joanne S.

Verizon WORK

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan

EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!


Mit Google übersetzen
Jay C.

Dipping Your Toe into the Abyss of Digital Transformation

It is a phenomenal step towards a digital environment for the under served home services sector. Implementing Verizon Connect Work is a step in the right direction! At the end of the day Verizon is a telecom company and looking to upsell their products into your business.


Mit Google übersetzen
Joanna D.

Unkept Promises

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.


Mit Google übersetzen
Larry A.

BEWARE of the Details Before you buy - Does not Interface with Quickbooks Well

Right now we are paying for the monthly as when you sign up they say " there is no stopping the payment". However, you can't see where it is going to really work, or not, until it starts getting implemented. We were "gun ho" when we started as it was "completely customizable". We test drove a system last year and ditched it because the invoice could be sent to the technicians email for data mining. They promised to make sure it didn't happen with this one and sure enough the day we started none of the pricing showed up for parts and the email feature was enabled. That means they wasted our time in the multiple data gathering sessions to set it up. WE HAVE ASKED FOR A CANCELLATION BUT WERE TOLD THEY DO NOT DO THIS AND THAT WE WOULD HAVE TO PAY THE WHOLE YEAR.


Mit Google übersetzen
Anna D.

Cheap program, but you get what you pay for.


Mit Google übersetzen
Joanne S.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Verizon WORK

Bewertet am 31.3.2016
Quelle der Bewertung: GetApp

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan

EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!

Vorteile

• Verizon WORK gives me, as Director of Corporate Operations, essential detailed productivity reports within seconds.

• Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.

• With a click, I have reports of total revenue including breakdown of labor, parts, travel time and actual job duration.

• Our technicians are able to sell more by doing quotes instantly. This exciting, real-time “Quotes” feature allows our office to email these figures within an hour, thereby closing more sales than ever before.

• Verizon WORK has allowed us to streamline and fast-track our paperwork; one-hour tasks are now done in minutes. Verizon WORK enabled our transition from piles of paperwork to next-generation technology.

Nachteile

PRODUCT ENHANCEMENT of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jay C.
Branche: Finanzdienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Dipping Your Toe into the Abyss of Digital Transformation

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 12.12.2019
Quelle der Bewertung: Capterra

It is a phenomenal step towards a digital environment for the under served home services sector. Implementing Verizon Connect Work is a step in the right direction! At the end of the day Verizon is a telecom company and looking to upsell their products into your business.

Vorteile

I love the fact that Verizon Connect focuses on the technologically under served realm of the home services market. These business's technology initiatives take a hard stop at email and spreadsheets. When implemented and used correctly, Verizon Connect Work (formerly Fleetmatics WORK) can bring to the surface revenue opportunities that business owners and stakeholders were oblivious to. Being typically their first go at new technology, Verizon Connect Work is usually welcome because of the ease of implementation and use. The technology is priced right and the ROI is enormous! The ROI stems from getting off the paper, chalkboards, notepads and alleviating lost invoices. At the end of the day the software is the home service industries first step towards digital transformation in this Fourth Industrial Revolution.

Nachteile

In response to Verizon Connect Work being described by former users as "A Starter Software" or "Technology Training Wheels", there is high churn being there are more robust softwares that encompass the entire life of a work order. With out mentioning any software company names, Verizon Connect Work's book of business is on a mass exodus to other players. To add, their is limited to zero customer support and the buying process wasn't very enjoyable.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 5.0/10

Joanna D.
Branche: Hausmeisterservice
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Unkept Promises

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 19.2.2019
Quelle der Bewertung: Capterra

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.

Vorteile

I loved how easy it was to navigate and filter to find the invoice/ticket/customer that I needed really fast. I loved how I could keep whatever information I needed with customized info boxes. Dispatching out to Employees was easy and the old App for the Techs out in the field could do many things. IT worked great on the desktop end.

Nachteile

When we 1st signed on we were promised that the program would keep track of our inventory. We are a HVAC business and we have a lot of parts to keep track of. It wasn't working great when we started and the old app was ok with it. Then they Upgraded and had a new App and they completely trashed the inventory program and didn't tell us.
Since we are located with lots of country and rural areas we were told that the app can work offline and update the main programs once it got back in data range. This has never worked properly and my Techs were calling me to update their tickets because the app wasn't working.
The New App upgrade came everything went downhill. Techs could no longer create their own jobs (and we have Techs for on-call weekends) Techs could no longer show discounts to the customers on the invoice. The app still didn't work out in rural areas. It doesn't not work very well on the Mobile end.
Everytime I had Customer service on the line they tried their best, but since everything that we as a company needed they couldn't provide we didn't want to stay with them.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 4.0/10

Larry A.
Branche: Industrieautomation
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

BEWARE of the Details Before you buy - Does not Interface with Quickbooks Well

Täglich für 1-5 Monate genutzt
Bewertet am 30.1.2019
Quelle der Bewertung: SoftwareAdvice

Right now we are paying for the monthly as when you sign up they say " there is no stopping the payment". However, you can't see where it is going to really work, or not, until it starts getting implemented. We were "gun ho" when we started as it was "completely customizable". We test drove a system last year and ditched it because the invoice could be sent to the technicians email for data mining. They promised to make sure it didn't happen with this one and sure enough the day we started none of the pricing showed up for parts and the email feature was enabled. That means they wasted our time in the multiple data gathering sessions to set it up. WE HAVE ASKED FOR A CANCELLATION BUT WERE TOLD THEY DO NOT DO THIS AND THAT WE WOULD HAVE TO PAY THE WHOLE YEAR.

Vorteile

Great for the Field guys as they like the photos and dispatch features. The details get out to them faster and they can start from home to the first calls for the day. Turn by turn directions are great if all your site locations are set up.

Nachteile

The interface with Quickbooks is one way with parts. Changes in prices in Quickbooks have to be hand entered in both systems. We were told we would not want to use the Quickbooks after using there software. That is code words for "It doesn't work well" with Quickbooks. The time to generate an invoice is twice as long for the invoicer. The time from the techs has to be hand transferred to the invoice. There is no automatic calc from field to invoice because "they don't want to be responsible" for the techs pushing the wrong start/stop times. The time savings given in the sales pitch is diminished by the lost productivity in maintaining pricing and transferring times. Also the techs can alter the time they actually start and stop so forget using it to prove in any court when they actually arrived. For those of us managing technicians there is just as much chance for time abuse using this system. In the day of SQL database interfaces they are missing the boat in a fully integrated system. Every answer to our objections was to have us place a comment on a link button for the "developers" somewhere in the UK to "consider".

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 3.0/10

Anna D.
Branche: Verbraucherdienste
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Cheap program, but you get what you pay for.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.11.2017
Quelle der Bewertung: SoftwareAdvice

Vorteile

The program is fairly straight forward, and easy to use. Booking calls is easy, once you have the clients already in the system.

Nachteile

Being very simple, it can be kinda clunky. It is hard to look up the history of a client, when you are already in the middle of booking a call. You have to exit the scheduler, and open up each call to see what was performed on each visit. It can be very cumbersome, when you are on the phone with a client and just trying to figure out how to proceed. We find the program fairly slow to load clients and work history, and there isn't an easy way to combine duplicates in clients or calls.
When we notified Verizon WORK that we were cancelling our services and moving to another company that had a more full billing program, they started nickle and diming us. It was like they were trying to screw us for any extra money they could get out of us.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 2.0/10

Nutzerempfehlung
6,2/10
Basierend auf 148 Benutzerbewertungen
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Verizon Connect Work Preis

Verizon Connect Work Preis

Beginnt ab
N/A
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
2,4/5
Basierend auf 148 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Verizon Connect Work Funktionen

Verizon Connect Work Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
2,6/5
Basierend auf 148 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

Verizon Connect Work Häufig gestellte Fragen

Verizon Connect Work Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Verizon Connect Work.

F. Welche Preispläne bietet Verizon Connect Work an?

Verizon Connect Work bietet folgende Kostenpläne an:

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von Verizon Connect Work?

Wir haben keine Informationen über die Funktionen von Verizon Connect Work

F. Wer sind die typischen Nutzer von Verizon Connect Work?

Verizon Connect Work hat die folgenden typischen Kunden:

Kleine Unternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von Verizon Connect Work unterstützt?

Wir haben keine Informationen darüber, welche Sprachen Verizon Connect Work unterstützt

F. Welche Preispläne bietet Verizon Connect Work an?

Verizon Connect Work hat folgende Preismodelle:

Abonnement

F. Unterstützt Verizon Connect Work mobile Geräte?

Verizon Connect Work unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Verizon Connect Work?

Verizon Connect Work kann in folgende Anwendungen integriert werden:

KashFlow, MYOB Essentials, MYOB Essentials, QuickBooks Online, QuickBooks Online Advanced, ServMan, Stripe, Xero, Xero

F. Welche Varianten der Kundenbetreuung bietet Verizon Connect Work an?

Verizon Connect Work bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen