When I Work

When I Work

Personaleinsatzplanung, Zeiterfassung, Kommunikation und Anwesenheit.

4.5/5 (658 Bewertungen)

When I Work Übersicht

Verwende When I Work, um Mitarbeiter einfach einzuplanen und mit ihnen zu kommunizieren. Sende den Personaleinsatzplan als Kurzmitteilung an das Personal. When I Work enthält kostenlose mobile Anwendungen für iPhone und Android. Ebenfalls enthalten ist eine 2-Weg-Textnachrichtenoption, mit der Mitarbeiter offene Schichten akzeptieren und ihren Personaleinsatzplan per SMS anfordern können. Aktiviere die Anwesenheit, und gestatte deinen Mitarbeitern die Verwendung der mobilen Stempeluhr, damit sie sich von ihrem Smartphone aus einbuchen können oder richte ein iPad als Terminal ein. Du kannst auf der Karte einfach sehen, an welchem Standort sich Mitarbeiter einbuchen. Nachdem du die Arbeitszeittabelle überprüft hast, kannst du sie mit einem Klick fertigstellen.

Preis

Beginnt ab
1,50 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Australien, Kanada, Europa, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

When I Work Bewertungen

Gesamtbewertung
4.5/5
91% Positive Bewertungen
425
Ausgezeichnet
173
Sehr gut
39
Durchschnitt
14
Gering
7
Schlecht
Allison M.
Mit Google übersetzen

Scheduling Made Easy and Quick

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 25.10.2018
Quelle der Bewertung: Capterra

Vorteile

The site is very easy to understand especially for a software that is so robust. I can't tell you the value there, but it is so much appreciated. We have saved a lot of time and miscommunications while using When I work.

The attendance notifications help me to keep track of where our team is hour-wise on an individual basis and as a whole. It's nice that I am alerted, one less thing I need to remember to check on. In conjunction with the Forcast reporting, I have a very clear view of the week ahead.

The apps are handy, especially from the administration side. I am able to update time clocked hours on the fly, check everyone's schedule and separate out my own, I can even handle time off requests. I haven't ever attempted to schedule through the app, although knowing how intuitive everything is through their online site, I would venture to guess it would be a piece of cake. I know our team members enjoy having their schedules and hours readily available in their pocket as well.

Nachteile

We have had a couple issues with clock-ins through the apps. There have been times when it isn't recognizing the location or the punch doesn't make it all the way through. But that's it!

I would love if this software could manage our PTO as well, but we haven't found a way to make it work with how our times are calculated.

Antwort von When I Work

Hello Allison,

Jaime here from the Customer Care Team at When I Work. Thank you so much for taking the time to leave us a review!

I'm glad to hear that you find When I Work to be easy to understand and that it has helped your team save time, assist with communication, and help you keep track of when your employees are clocking in/out.

I am sorry to hear that your team has been experiencing a few issues clocking in from time to time. Feel free to reach out to us support@wheniwork.com at any time and we can dig into this further as to why this is occurring.

We'd also like to hear how PTO works for your company to see how we can assist.

Thanks again for the review!

Take care,

Jaime

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Miguel G.
Mit Google übersetzen

Scheduling Resources Has Never Been Easier

Wöchentlich für 1-5 Monate genutzt
Bewertet am 24.6.2018
Quelle der Bewertung: SoftwareAdvice

When I Work is truly a great tool for scheduling. Use it for forecasting as well to determine where you can make the best use of your resources across one or more projects. This tool also helps you understand what your organization is capable of handling. It will definitely save you from scheduling headaches and the potential issues around delivering work when you are better able to have full visibility across all your teams and the projects they are working on. A great stand alone tool, as well as a great integrated tool.

Vorteile

When I Work is a simple and truly effective time scheduler for resourcing projects in your organization. You can track across one or more projects, as needed, and identify time availability for the work that needs to get done. This is often one of the most challenging aspects of keeping projects on track and very few project management tools can help you like When I Work can.

Unlike the "capacity" view of other applications, When I Work gets down to the most granular details. It allows you to identify when and where a team member will be used, including time-off, breaks, lunches, meetings, etc. You can use these categories to identify how best to allocate their time.

The scheduler allows you to see teams based on shift or positions (roles). You can track un-paid breaks and time off, as well as customize schedules and create templates for reuse. You can even create specific shifts for one time or recurring use and maintain notes on each entry. It also provides high level visibility of total individual team member capacity as well as what is scheduled and what has already been used.

View your teams across one or more projects or job sites and distribute resources across them all as needed. It offers program-like management of projects and does not restrict you to individual projects, which can become cumbersome when re-allocating time of one team member across two or more projects.

When I Work is a great tool for planning, or simply use it in addition to your project management application. Its scheduling features make it a powerful tool that lets you forecast as well, by easily making changes in schedules as needed. You will spend less time manually calculating your resources and where to place them, saving you time and money. Changes to any schedules are easy to see and the responses are easy to manage.

When I Work also offers features like task management, which allows you to manage projects of less complexity in the same application. And if you are looking for integration, yes, you can use their library of APIs for that. But, you need to click on the developer link at the footer for more details. Their integration features are not prominently displayed on their website.

Nachteile

No cons I could personally find for the application and its use. Integration via APIs are present, but this is more for organizations who have techs who can implement them. I have seen organizations with limited development capabilities due to their areas of expertise, where integrations might pose a small challenge... but this should not necessarily pose as a true con for you.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Great scheduling app with tons of features!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.3.2018
Quelle der Bewertung: Capterra

Scheduling is EXTREMELY easy! Long gone are the days of paper postings and random email messages. It is VERY nice being able to reference your entire schedule from the moment it is posted, going all the way back to your initial employment. Even those with little to no computer experience can use it fairly easily.

Vorteile

It is EXTREMELY easy for the end-user to utilize this software. There are also some pretty good mobile applications that it offers which makes tracking your schedule very easy!

Nachteile

There are a lot of overly-helpful tips and suggestions that constantly spam the administrators' email accounts and scheduling interfaces. (Essentially the company does this to assist the administrators, but there is no way to stop it, which makes it very annoying after awhile). The mobile application can also be buggy at times, and the website schedule does not work properly on mobile phones that don't have a "desktop view", as the website does not have a mobile version designed for it. This forces you to use the mobile app on mobile devices unless your mobile phone can display it in a "desktop view". On a normal computer interface, this works just fine.

Antwort von When I Work

Hi there!

Thanks for taking the time to review our app. We are glad to hear that When I Work is making scheduling easier for you and your team.

If you are having trouble unsubscribing to our emails, please reach out to us at support@wheniwork.com and we would be happy to help get you unsubscribed on our end.

At this time When I Work is only supported on our web app via computer or or on mobile apps on Android and iOS devices. Our team is prioritizing consistency and parity between our web and mobile apps. I would make sure that you have the most updated version of the mobile app for the latest enhancements we have made.

Thanks,

Adrian
When I Work Team

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Pam S.
Mit Google übersetzen

When I Work made scheduling and communicating to all employees a breeze!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.2.2018
Quelle der Bewertung: Capterra

Vorteile

The ease of the program. It was very user-friendly. Scheduling used to take 2 hours, but it was cut down to 30 minutes with WhenIWork. I love that I could customize the shifts. I especially loved that employees had to acknowledge their shifts. There was no more miscommunication that an employee didn't see their schedule. It's also been a great tool to get staff on the same page. The ability to message everyone at once was awesome. Plus the program tells you which employees have viewed the messages. It also has the option for employees to clock in via the app and you can link it with payroll. Employees are able to submit requests for time-off or vacations. Everything you need is in one place. The customer support team is available immediately through their live chat. They have always been very helpful and friendly. Absolutely a wonderful program!

Nachteile

The only thing I would modify is to have the ability to block off certain dates for requests. That way an employee wouldn't be able to request off Black Friday for example.

Antwort von When I Work

Hi there Pam!

Thanks for the great review! We are so happy to hear that you find so much value in When I Work!

In addition, we do have a way to block off days that you don't want your users to request off.

You can create a Schedule Annotation in 'Week View' by clicking the 'Chat Bubble' icon next to the date. You will just need to fill in the details of the annotation and select the box for 'Don't Allow Time Off'.

Here is a guide that walks you through that: http://bit.ly/2nzroHJ

Feel free to reach out to us at support@wheniwork.com with any questions :)

Sincerely,
Kara
-When I Work Team

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Deborah K.
Mit Google übersetzen

The software has made the impossible, possible for scheduling employees

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 22.12.2017
Quelle der Bewertung: Capterra

I think scheduling would not be managed as well without this software.

Vorteile

I love that employees can indicate when they are available and when they are not available. I love that they can put in requests for time off which helps me not rely on myself for remembering. I love that there are additional features for rate of wage. I like the attendance and I can see if employees are showing up late or getting into overtime. There is a budget feature which I have not used but think would be very helpful in the future.

Nachteile

I wish that I could have the option of excluding some employees when sending a general email through WIW. I also wish that open shifts were always a different color especially when looking at the schedule by position. This would bring my attention to the open shift and alert me that someone is needed. I wish I could publish an employees schedule out for more than 1 week.

Antwort von When I Work

Hi Deborah,

Thanks for taking the time to review When I Work. We appreciate hearing from you and are glad to know When I Work is helping to make your teams¿ and your work lives easier!

When sending custom email messages to your employee's you can select which employees you would like to send the email messages to, by clicking on the "To" field and selecting their names from the list.

There is not a way to automatically change the colors of the OpenShifts. Instead managers would have to manually edit the OpenShifts and change the colors on the Scheduler page.

When it comes to publishing the schedule, you can use the advanced publishing feature to publish the schedule for any desired date range: https://help.wheniwork.com/articles/publishing-the-schedule-computer/#advanced-publishing

If you have any questions about When I Work, please check out our help center at https://help.wheniwork.com/ or email our Customer Care team at support@wheniwork.com!

Thanks,
Adrian

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

When I Work Preis

Beginnt ab
1,50 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

When I Work Funktionen

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Berichterstattung und Statistik
  • Bewerber-Tracking
  • Daten-Import / -Export
  • Echtzeit-Berichterstattung
  • Mitarbeiter-Onboarding
  • Mitarbeiter-Self-Service
  • Mitarbeitermanagement
  • Mitarbeiterportal
  • Zeit- und Anwesenheitsverfolgung

  • Anpassbare Berichterstellung
  • Integration von Dritten
  • Kundenspezifisches Branding
  • Mitarbeiter-Datenbank
  • Personalbeschaffung-Management
  • Self-Service Portal

When I Work Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über When I Work.

F. Welche Preispläne bietet When I Work an?

When I Work bietet folgende Kostenpläne an:

Beginnt ab: 1,50 $/Monat

Preismodell: Kostenlos, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von When I Work?

Wir haben keine Informationen über die Funktionen von When I Work

F. Wer sind die typischen Nutzer von When I Work?

When I Work hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von When I Work unterstützt?

When I Work unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet When I Work an?

When I Work hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt When I Work mobile Geräte?

When I Work unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert When I Work?

When I Work kann in folgende Anwendungen integriert werden:

9 Spokes, Barcode Templates Instant App, Grow, Gusto, OnPay, People, QuickBooks Online, QuickBooks Online, Rippling, Vend

F. Welche Varianten der Kundenbetreuung bietet When I Work an?

When I Work bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen