Salesforce Sales Cloud
Über Salesforce Sales Cloud
Mit Salesforce CRM (Sales Cloud) hast du alles, was du brauchst, in greifbarer Nähe. Von Social Accounts und Kontakten bis hin zu Mobile, Chatter und Analytics ist die Zusammenarbeit innerhalb eines globalen Unternehmens und die schnellere Abwicklung von Deals nicht nur möglich, sondern auch spielend leicht.
Vergleich mit beliebten Alternativen
Geräte
Unternehmensgröße
Märkte
Unterstützte Sprachen
Vergleich mit beliebten Alternativen
Bilder

Funktionen
Gesamtzahl der Funktionen von Salesforce Sales Cloud: 63
- API
- Ad-hoc-Berichterstattung
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Angebotsmanagement
- Aufgaben-Nachverfolgung
- Berichterstattung und Statistik
- Budgetierung
- Business Intelligence
- Chancenmanagement
- Dashboard-Erstellung
- Datenerfassung und Übertragung
- Datenvisualisierung
- Drag-and-Drop-Oberfläche
- E-Mail-Tracking
- E-Mail-Vorlagen
- Echtzeit-Benachrichtigungen
- Engagement-Analytik
- Ereignis-Nachverfolgung
- Erinnerungen
- Fall-Management
- Follow-up von Terminen
- Gebietsmanagement
- Gefilterte Ansichten
- Genehmigungs-Management
- Historisches Nachfolgeerfahren
- Inbox-Management
- Kampagnenmanagement
- Kampagnenplanung
- Kommentieren
- Konfigurierbarer Workflow
- Kontakt-Datenbank
- Kontakt-Historie
- Kontaktmanagement
- Kontrolle des Genehmigungsprozesses
- Konversion-Tracking
- Konversionsraten-Optimierung
- Kundenhistorie
- Lead Scoring
- Lead-Distribution
- Lead-Pflege
- Leadmanagement
- Mehrere Kampagnen
- Mehrere Währungen
- Microsoft-Outlook-Integration
- Mobile Integration
- Multichannel-Marketing
- Partnermanagement
- Performance-Berichte
- Pipeline-Berichte
- Pipeline-Management
- Planungs-Tools
- Prognose
- Prognosen
- Social-Media-Integration
- Verkaufsanalyse
- Verkaufsberichterstattung
- Verkaufsprognose
- Verkäufe nachverfolgen
- Versionskontrolle
- Vorschaufunktion
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
Alternativen
Zoho CRM
Insightly
Copper
amoCRM
Nutzerbewertungen
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- Branche: Computer-Hardware
- Untern. Größe: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Salesforce CRM Review - Daily user
Bewertet am 6.11.2019
My overall experience using Salesforce has been good. I've used the application for 19 months and...
My overall experience using Salesforce has been good. I've used the application for 19 months and I'd say it took at least 3 months to get familiar with the tool. I work for an organisation of +180k and the tool is used widely across the business, which is a testament to its reliability and scalability. For smaller organisations, there is likely to be less complexity involved, as there will be less integration required with other applications - which Salesforce does incredibly well. To summarise, I'd say to prospective adopters of Salesforce, expect to invest some time in training new users of the tool but its remarkable functionality and capabilities far outweigh this ramp-up period.
Vorteile
-Highly customisable with deep and wide integration with my organisations SaaS or natively developed applications.
-Allows you to produce very detailed reports to track my own activity and history. Which can also be used by management to track team progress and activity.
-A customisable dashboard that allows frequently uses tabs to be populated to a "bookmarks bar" which allows for faster navigation.
-Great search feature that allows for search across the entire CRM database.
Nachteile
-Due to its high functionality and range of options it can be overbearing to use at times.
-Requires internet connection which means there is occasional latency and is not accessible at all times.
-Visually, it's not the most appealing tool that I've ever used.
-Steep learning curve for those that have not used it before, but then that goes for most CRM tools.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Untern. Größe: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
May the SalesFORCE be with you!
Bewertet am 17.12.2020
Salesforce is a game-changer for our organization. We've reported out on items that previously we...
Salesforce is a game-changer for our organization. We've reported out on items that previously we hadn't in years. There's very little manual effort now as we have so many triggers setup for automation.
Vorteile
Without Salesforce our organization simply would not be able to function as quickly as we do now. We have so many automation processes and workflows setup that has saved us a lot of time. We use this platform across 15 departments in our organization, and it continues to grow. Everyone who sees the benefits of this great CRM... asks for User licenses... it's that good. We love the Contact Management, Lead-> Opportunity tracking and most importantly the Reports and Dashboards!
Nachteile
Salesforce can be pricey especially as it grows within an organization, so that would be the one setup. However, they do offer a Non-Profit Starter pack that I'd recommend small non-profit organizations to look into.
- Branche: Medienproduktion
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Salesforce: Helps Improve Internal Communications/External Customer X
Bewertet am 21.9.2016
Vorteile
I have been using, recommending and adopting salesforce.com for my sales teams for ten years in several different digital technology, media and advertising organizations. I can say unequivocally that the CRM software has evolved from being a supplement and "nice to have" to a must buy and necessary and vital tool for doing business. The key to any business solutions and software product is getting the team to adopt and use it. Training and practice is essential. Its like your golf game, the more you practice the better your score or working out, no pain, no gain.
I like the social media and conversational abilities you can have with sales team; the app is excellent for quick reviews and checking on status of pending, pitches and prospects; the flexibility and customization options based o salesperson, account, deal size, industry vertical. In one organization we adopted it for internal sales data use and tracking and also incorporated product data about our partners, customers, audience metrics and analytics and distribution platform.
Nachteile
Depending on the level of subscription, will also vary with the amount of personalized training you receive. I would also say there needs to be more attention and customization devoted to industry verticals that contain many nuances regarding customer segments and rev streams. This includes the advertising and digital sales industries where there are multiple customer touchpoints and rev streams including agencies, direct to client, programmatic, 3rd party vendors, ad tech partners etc. I also think saleforce.com needs to develop more compatible software and training that integrates salesforce,com into other software linked to finance, accounting etc.

- Branche: Telekommunikation
- Untern. Größe: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Features, Wide-Ranging, Enterprise-Level CRM
Bewertet am 11.11.2020
As I always say, you get what you pay for and that's certainly true with Salesforce. Adding...
As I always say, you get what you pay for and that's certainly true with Salesforce. Adding Salesforce to your tech stack is a big investment, but one that will almost certainly pay for itself.
Vorteile
Salesforce is incredibly robust for automation and capturing data if you have a knowledgeable administrator at the helm of your business. Being able to create different sections (objects), fields, reports and rules in a matter of minutes makes it the best CRM I have ever used.
Nachteile
In Salesforce, everything is connected, which can often times cause errors or minor issues when making a simple change/addition. The software is getting better at educating users and administrators, but it lacks the full ability to debug easily.
- Branche: Gewerbeimmobilien
- Untern. Größe: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Very functional product
Bewertet am 10.11.2020
Vorteile
Industry leading software
Massive community support network
High volume of add-ins and extensions
Intuitive natural user interface (lightning)
Easy reporting
Highly customizable
Nachteile
Some administration/development is quite complicated for newer admins
Product support, even on premier, is frustrating. Had to explain the same issue to each tier of support. Often I resolved our issue on my own.
Mobile app has been inconsistently working for both iPhone and Android for the last year or so.
Some browser based issues & Mac v. PC Java based issues.
Salesforce Sales Cloud Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Salesforce Sales Cloud.F. Welche Preispläne bietet Salesforce Sales Cloud an?
Salesforce Sales Cloud bietet folgende Kostenpläne an:
- Beginnt ab: 25,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Salesforce Sales Cloud?
Wir haben keine Informationen über die Funktionen von Salesforce Sales Cloud
F. Wer sind die typischen Nutzer von Salesforce Sales Cloud?
Salesforce Sales Cloud hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von Salesforce Sales Cloud unterstützt?
Salesforce Sales Cloud unterstützt die folgenden Sprachen:
Deutsch, Englisch, Französisch, Italienisch, Russisch, Schwedisch, Spanisch
F. Unterstützt Salesforce Sales Cloud mobile Geräte?
Salesforce Sales Cloud unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert Salesforce Sales Cloud?
Salesforce Sales Cloud kann in folgende Anwendungen integriert werden:
Alchemer, CogniDox, Get Satisfaction, Gold Lasso, Intellect, O2B, OneLogin, Reviso, Sofon Guided Solutions, TeamSupport
F. Welche Varianten der Kundenbetreuung bietet Salesforce Sales Cloud an?
Salesforce Sales Cloud bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen
Ähnliche Kategorien
Sieh alle für Salesforce Sales Cloud gefundenen Softwarekategorien an.
- CRM-Systeme
- Kundendienst Software
- Online CRM Systeme
- BPM Software
- Kontaktmanagement Software
- Sales Force Automation Software
- Lead Management Software
- Vertriebsmanagement Software
- Social CRM Tools
- Unternehmensführung Software
- Prognosesoftware & Analytik
- Vertriebsunterstützung Software
- Fertigungs- & Maschinenbau Software
- Predictive Lead Scoring Software
- CRM Software für Bauunternehmen
- Inside-Sales-Software
- CRM Software für Immobilienagenturen
- CRM Software für das Gesundheitswesen