iVend Retail

Eine integrierte Omnichannel-Einzelhandelslösung

4,1 /5 (16 Bewertungen) Eine Bewertung verfassen!

iVend Retail Übersicht

Was ist iVend Retail?

iVend Retail ist eine integrierte Omnichannel-Lösung, die Einzelhändler von 5 Geschäften bis zu 500+ in über 46 Ländern in allen Branchen unterstützt. iVend Retail ermöglicht Einzelhändlern eine nahtlose Kundenerfahrung über Vertriebskanäle hinweg und rationalisiert den Point of Sale, Promotions, Analysen, Bestandsmanagement, Kunden, Kundenbindungsprogramme und mehr.

iVend Retail kann für komplexe Umgebungen mit mehreren Filialen, mehreren Sprachen und mehreren Währungen skaliert werden und eignet sich sowohl für Einzelhandelsgeschäfte mit hohem Volumen als auch für Fachgeschäfte mit hohem Serviceniveau. Einzelhändler mit hohem Volumen profitieren von der schnellen Service-Benutzeroberfläche und der Flexibilität, mobile Register hinzuzufügen. High-Service-Händler werden die vielen speziellen Optionen zur Auftragsabwicklung, personalisierte Angebote und Werbeaktionen sowie das individuelle Branding für die Software-Bildschirme zu schätzen wissen.

Verfügbar auf mehreren Geräten - einschließlich Desktop, Mobile und Tablet – so ermöglicht iVend Retail Einzelhändlern die Interaktion mit den Kunden und bietet eine unternehmensweite Transparenz der Verkaufs- und Bestandsdaten. iVend Retail bietet eine konfigurierbare, flexible und skalierbare Enterprise-Class-Lösung, die leicht zu implementieren ist und nahtlos über offene APIs in jedes ERP-System integriert werden kann.

iVend Retail Übersicht

Kosten

Beginnt ab
160,00 $/Monat

Preisoptionen

Gratis Testen
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis

iVend Retail Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien, China und 3 weitere , Indien, Japan, Deutschland
Unterstützte Sprachen
Arabisch, Englisch, Französisch, Italienisch, Spanisch

Medien

iVend Point of Sale features customizable screens to reflect a retail brand.
iVend Mobile Point of Sale (mPOS) features a colorful, easy to use interface for Item Selection.
iVend eCommerce features modern, fully customizable web design.
iVend Reporting & Analytics enables retailers to track Sales Trends from the store, Back Office or Head Office across the enterprise.
iVend Loyalty dashboard view enables retailers to segment their loyalty program members to offer targeted promotions.
iVend Passes can be sent to any smartphone user with Gift Cards, digital Loyalty Cards or Coupons.
iVend Retail Screenshot: iVend Point of Sale features customizable screens to reflect a retail brand. iVend Retail Screenshot: iVend Mobile Point of Sale (mPOS) features a colorful, easy to use interface for Item Selection. iVend Retail Screenshot: iVend eCommerce features modern, fully customizable web design. iVend Retail Screenshot: iVend Reporting & Analytics enables retailers to track Sales Trends from the store, Back Office or Head Office across the enterprise. iVend Retail Screenshot: iVend Loyalty dashboard view enables retailers to segment their loyalty program members to offer targeted promotions. iVend Retail Screenshot: iVend Passes can be sent to any smartphone user with Gift Cards, digital Loyalty Cards or Coupons.

iVend Retail Bewertungen

iVend Retail Bewertungen

Gesamtbewertung
4,1
/
5
Ausgezeichnet
8

Sehr gut
6

Durchschnitt
0

Gering
1

Schlecht
1

Preis-Leistungs-Verhältnis
4
Funktionen
4,2
Bedienkomfort
4,2
Kundenbetreuung
4,3
88% haben diese Anwendung empfohlen
Ivan P.

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.


Mit Google übersetzen
Willy O.

Good POS software with a lot of features and reporting capabilities


Mit Google übersetzen
Andee D.

VP of Finance

Never would have implemented this with the consultant hours that we had to pay to even get this going.


Mit Google übersetzen
Catherine G.

Overall a great POS for retail

over all i enjoyed this POS system


Mit Google übersetzen
Mary K.

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.


Mit Google übersetzen
Ivan P.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Bewertet am 2.9.2013
Quelle der Bewertung: SoftwareAdvice

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Willy O.
Branche: Einzelhandel
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Good POS software with a lot of features and reporting capabilities

Bewertet am 25.8.2016
Quelle der Bewertung: SoftwareAdvice

Vorteile

1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse.
2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report.
3. You can develop custom reports using built-in report designer or Crystal Report.
4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard.
5. Has dashboard designer.
6. Support is very responsive.
7. Relatively inexpensive.
8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce.
9. Support for OPOS devices. Therefor supports a lot of devices.

Nachteile

1. Add-on development is still difficult.
2. New version sometimes buggy. And the 'bugs' are usually silly.
3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Andee D.
Branche: Einzelhandel
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

VP of Finance

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.12.2017
Quelle der Bewertung: SoftwareAdvice

Never would have implemented this with the consultant hours that we had to pay to even get this going.

Vorteile

The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Nachteile

We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Übersetzen auf: Deutsch

Antwort von Mia

We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

Verteilung der Bewertung

Bedienkomfort

Catherine G.
Branche: Einzelhandel
Untern. Größe: 1.001-5.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Overall a great POS for retail

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.12.2018
Quelle der Bewertung: SoftwareAdvice

over all i enjoyed this POS system

Vorteile

I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof!

Nachteile

The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Mary K.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Bewertet am 16.10.2012
Quelle der Bewertung: SoftwareAdvice

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Nutzerempfehlung
8,7/10
Basierend auf 16 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

iVend Retail Preis

iVend Retail Preis

Beginnt ab
160,00 $/Monat
Gratis Testen
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4/5
Basierend auf 16 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

iVend Retail Funktionen

iVend Retail Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Angebotsmanagement
Auftragsabwicklung
Auftragsmanagement
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Elektronische Zahlungen
Integration von Dritten
Inventarverwaltung
Kundendatenbank
Kundenhistorie
Mehrere Standorte
Mitarbeitermanagement
Rabattmanagement
Treueprogramm
Verkaufsberichterstattung
Verkaufspunkt POS
Funktionen
4,2/5
Basierend auf 16 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

iVend Retail Häufig gestellte Fragen

iVend Retail Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über iVend Retail.

F. Welche Preispläne bietet iVend Retail an?

iVend Retail bietet folgende Kostenpläne an:

Beginnt ab: 160,00 $/Monat

Preismodell: Einmalige Lizenz, Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von iVend Retail?

Wir haben keine Informationen über die Funktionen von iVend Retail

F. Wer sind die typischen Nutzer von iVend Retail?

iVend Retail hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von iVend Retail unterstützt?

iVend Retail unterstützt die folgenden Sprachen:

Arabisch, Englisch, Französisch, Italienisch, Spanisch

F. Welche Preispläne bietet iVend Retail an?

iVend Retail hat folgende Preismodelle:

Einmalige Lizenz, Abonnement

F. Unterstützt iVend Retail mobile Geräte?

iVend Retail unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert iVend Retail?

iVend Retail kann in folgende Anwendungen integriert werden:

Logiwa, Toucan Toco, Workato

F. Welche Varianten der Kundenbetreuung bietet iVend Retail an?

iVend Retail bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Video-Anleitungen, Häufig gestellte Fragen, Telefon-Support