Firmwater LMS
Über Firmwater LMS
Firmwater LMS wurde speziell als Multi-Tenant-LMS (Option für mehrere Kundenportale) mit Kurszugrifffunktion für e-Learning Kursanbieter entwickelt, die viele unterschiedliche Benutzergruppen bedienen. Lade deine Inhalte, erstelle angepasste Kundenportale, die deinen Kunden ein eigenes LMS bieten, gewähre kontrollierten Zugriff auf deine gesamte oder einen Teil deiner Inhaltsbibliothek und überwache die Nutzung über eine einzige Benutzeroberfläche.
Firmwater LMS bietet die Funktionen zum Online-Verkauf deiner Kurse durch Integration mit der E-Commerce Seite Shopify. Du kannst einen eigenen Online Shop erstellen oder deine Kurse einfach auf deiner Webseite verkaufen.
Hauptvorteile von Firmwater LMS
Verwalte alle deinen Kunden einfach von einer Benutzeroberfläche. Firmwater LMS is eine gehostete Lernplattform die extra für Schulungsunternehmen gebaut wurde. Unsere Kunden verkaufen ihre online Kurse an große und kleine Unternehmen oder in ihrem Online-Store. Wir haben uns auf die Wünsche unserer Kunden spezialisiert.
Bilder
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Nutzerbewertungen
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- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Best LMS Value For the Money
Bewertet am 10.2.2023
As we grew, we discovered opportunities to bundle our courses and add more products. Then we added...
As we grew, we discovered opportunities to bundle our courses and add more products. Then we added a knowledge shop. We know that with Firmwater support, we can continue to scale without the drama. It's refreshing in a way when as the founder, I have no technical background.
Vorteile
In my six years using Firmwater software, I have had not one complaint by our more than 6,000 graduates or me. Everything we requested, they either complied or showed us a better solution. After six years, I shopped to see what I might be missing. Within a few days, I knew I would be missing Firmwater. There is something magnetic about providing services beyond expectations that generates a loyal customer base, and Firmwater can count me as one of those.
Nachteile
When you are using a product and working with Firmwater support teams, there is nothing to like least because we are an e-commerce business, and every report and response translates to increased revenue on some level. If you are in the e-commerce business, you need to take a close look at Firmwater LMS.
Antwort von Firmwater
Hi David,
It's been a pleasure working with you over the past six years and your kind words mean so much to us.
We're glad that your ecommerce business has flourished and we're pleased to have been a part of that! We look forward to continuing our partnership as you seek to scale your business even further.
Thanks again,
The Firmwater Team
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great product, stellar customer support
Bewertet am 5.12.2019
Vorteile
The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable
Nachteile
I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.
In Betracht gezogene Alternativen
LitmosGründe für den Wechsel zu Firmwater LMS
Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.Antwort von Firmwater
Anwyn,
Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.
Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).
Best,
Josie & the Firmwater Team
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Does the job
Bewertet am 20.3.2017
The firmwater software does gets us by. The reporting feature is not ideal and I often question...
The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
Vorteile
Once I figured out what I needed to get done in it, it is relatively easy to use.
Nachteile
user interface appears outdated and reporting feature is lacking.
Antwort von Firmwater
We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.
We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Excellent LMS to sell courses to clients!
Bewertet am 8.12.2022
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing...
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.
Vorteile
The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!
Nachteile
The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.
In Betracht gezogene Alternativen
LearningCartWarum Firmwater LMS gewählt wurde
Integration with a subscription financial processor and client self-service.Gründe für den Wechsel zu Firmwater LMS
We chose Firmwater LMS because of easier set up and customer service support.Antwort von Firmwater
Hi Jen,
Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business.
We're looking forward to our continued partnership in 2023!
-The Firmwater Team
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
A solid and flexible LMS
Bewertet am 17.5.2021
We switched from another solution and Firmwater has greater flexibility. Our support has been very...
We switched from another solution and Firmwater has greater flexibility. Our support has been very responsive and able to get us running quickly. Recommended.
Vorteile
Firmwater is one of very few LMSs made specifically for training providers. If you want the ability to host an LMS on behalf of other clients, this is the ideal solution.
Nachteile
Like any LMS, there's a bit of a learning curve, but it's not bad, and the support is very good.
Antwort von Firmwater
Hi Scott,
Thanks for the excellent review! We're happy to see you're satisfied with your client sites and the support you've received so far. We look forward to our continued partnership.
-Liam and the Firmwater Team
Firmwater LMS Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Firmwater LMS.F. Welche Preispläne bietet Firmwater LMS an?
Firmwater LMS bietet folgende Kostenpläne an:
- Ab: 595,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
Preise basieren auf Nutzung und werden durch Kursanfänge berechnet. Damit haben wir uns dem Einnahmenmodell der Kursanbieter angepasst. Die verschiedenen Tarifmodelle sind auf einer monatlichen Basis erhältlich oder auch länger mit Ermäßigung.
F. Wer sind die typischen Nutzer von Firmwater LMS?
Firmwater LMS hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Firmwater LMS unterstützt?
Firmwater LMS unterstützt die folgenden Sprachen:
Deutsch, Englisch, Französisch, Spanisch
F. Unterstützt Firmwater LMS mobile Geräte?
Firmwater LMS unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Firmwater LMS?
Firmwater LMS kann in folgende Anwendungen integriert werden:
Chargify, Shopify
F. Welche Varianten der Kundenbetreuung bietet Firmwater LMS an?
Firmwater LMS bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Telefon-Support, Chat
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