
CaseFox
Über CaseFox
CaseFox (SaaS) ist eine einfach nutzbare und erlernbare, webbasierte Zeiterfassungs- und Abrechnungssoftware. CaseFox bietet einen vereinfachten Ansatz zur Abwicklung vieler routinemäßiger (aber wichtiger) Aufgaben in Bezug auf Zeiterfassung, zeitbasierte Fakturierung/Abrechnung, Aufgabenmanagement, Case-Management und Treuhandkonten. CaseFox kann von Anwälten, CPAs, Webdesignern, Consultants, Gutachtern, Vertragsanwälten und anderen stündlich entlohnten Profis verwendet werden. CaseFox bietet Unterstützung für mehrere Währungen und enthält nützliche Funktionen für Fachleute, die ihrer Kundschaft Dienstleistungen in Rechnung stellen. Eingegebene Zeiterfassungsdaten, Treuhandfonds-Transaktionen, Kundschaft und Falllisten können ins Microsoft Excel-Format exportiert werden. Rollenbasiertes Nutzermanagement ermöglicht dir, den Zugriff deiner Mitarbeitenden und Vertragsanwälte auf Fälle zu steuern und verschiedene Stundensätze für jeden Fall (jede Angelegenheit) zu konfigurieren. Unterstützt stundenbasierte Abrechnung mit Obergrenzen und festen Gebühren.
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Nutzerbewertungen
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- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Good Software for Solos
Bewertet am 7.7.2020
This keeps us much more organized, and being able to access it from pretty much any computer is...
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone. While customer support may be overseas, it has ALWAYS been prompt and gotten the issue resolved. They even upon request, at no charge, created an ability for me to get my time sheets auto-uploaded into a State appointed case log required to get paid, which saves us from manually typing entries.
Vorteile
Before using this software, we were manually typing billing entries and billing took two days on average. This software is not perfect and not for everyone, but we practice mostly family law and criminal defense and it has been excellent at the basics. I use the old format - I saw the new and instantly switched back, so I cannot write as to new features. I was given this product's name from another attorney - for the price point I think it is hard to beat. If you want an automator, etc. you may want to look elsewhere.
Nachteile
There seems to be some issues with Safari browser as to the timekeeper itself. I use mostly PCs, so this is rarely an issue, but it seemed to stop tracking if the computer would go to sleep (ex: while on a call).
- Branche: Rechtsberatung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Awesome software for home businesses
Bewertet am 22.3.2017
I have been using Casefox for approximately 3 years now. I have had no major issues with the...
I have been using Casefox for approximately 3 years now. I have had no major issues with the software that wasn't fixable by Casefox immediately. The price is more than reasonable for all the flexibility you get in this software. It tracks everything. I also love the capabilities of making the invoices my own and tracking my own file numbers plus entering all trust funds right into Casefox. It helps me with my daily run of my business in the legal field and I highly recommend this software to any small business. The best part is going on vacation and having the ability to login from any wifi free establishment with ease. Thank you Casefox for making my business run smoothly. Your Customer Support is awesome and very kind. They have always been able to help me and it's not because your software has malfunctioned; if I have a question on how to do something within Casefox and do not understand the help tutorial; you are there to assist. I appreciate that!
Vorteile
The functionality of the software and I can access it anywhere at any time with a wifi connection. I am also able to format the things that I need; file numbers, backdating, and especially being able to track with my calendar is great.
Nachteile
I wish you could upload all of my emails and documents to casefox to keep all files together; I have to have a separate drive for that (Google Drive), it isn't making me leave the software but it would be helpful if your software could have downloadable capabilities of all file types; pdf especially. I would like to able to open the client's file and all the documentation that is associated with that client. I would also like the capability to streamline the Invoice fields to the names of what I know. For example Government #: we don't have a government number except for hst/gst and that has to be at the end of the invoice anyway. But I would love to change the field to Court Location.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Worst Customer Service
Bewertet am 12.7.2022
Vorteile
It's cheap. That is about all I can offer.
Nachteile
I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing.
Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox.
Antwort von CaseFox
Hi Paul,
We're sorry to hear about your experience and that our support team didn't meet the level of service we strive for.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every CaseFox user. We want the opportunity to rectify this situation and help make it right for you. There have been some support issues going on which lead to this.
We highly apologize for this and are trying our best to help you in the future with utmost transparency and respect, which we believe in.
Best,
CaseFox Team
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fantastic service
Bewertet am 6.9.2022
Vorteile
Anytime I have had a request for help or asked about a report or option, the support staff has been exceptional. They have created special reports for me and "corrected" a couple of items when I accidentally hit an incorrect command
Nachteile
My overall experience has been great. They have responded quickly and the reports I have been able to generate help me on a daily basis drive the financial portion of the business
Antwort von CaseFox
Thanks for your valuable feedback, Tom!
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Software for The Money
Bewertet am 22.7.2021
I am very happy with casefox and recommend it to anyone, especially small firms.
I am very happy with casefox and recommend it to anyone, especially small firms.
Vorteile
Easy to use, fits many different electronic billings, requires little training to use and understand, and clients have been happy with performance
Nachteile
The to do list should be just a list not tied to a period
Antwort von CaseFox
Thank you so much for taking out your valuable time and providing us with this 5-star review. Really appreciated!
Regards,
CaseFox Team
CaseFox Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über CaseFox.F. Welche Preispläne bietet CaseFox an?
CaseFox bietet folgende Kostenpläne an:
- Ab: 39,00 $/Monat
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von CaseFox?
CaseFox hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von CaseFox unterstützt?
CaseFox unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt CaseFox mobile Geräte?
CaseFox unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert CaseFox?
CaseFox kann in folgende Anwendungen integriert werden:
Box, Dropbox Business, Google Calendar, Google Docs, Google Drive, Keap, LawPay, Microsoft Excel, Office 365 Document Management, PayPal, QuickBooks Online, QuickBooks Online Advanced, Xero
F. Welche Varianten der Kundenbetreuung bietet CaseFox an?
CaseFox bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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