Zoho People

Vorteile

This app is great for companies that don't have a clock in/out system, a file repository per each employee for HR documents and a company calendar with events or things that will be done in the company per employee. It's a valuable resource since it also provides geolocation limits so you can check where your employees are clocking in and out and securely host important documents like tax forms for your employees. You can also use it to tabulate the work hours an employee has made for the week or month and export it for you to use with any payroll programs. You can also keep track of personal days, vacation days and sick days. This is basically the best suit for managing employees. It has a mobile app as well! So you can clock in and out or view your documents on the go.

Nachteile

The mobile app can be a little buggy sometimes, they patch it a lot. But the geolocation feature, it's a little buggy since they've done improvements, because in the past you could spoof the location by faking the GPS coordinates, but now you cannot do that since it does some work with the IP Addresses to triangulate where you are, but sometimes it gets the location of the ISP and not from where you are, so sometimes you will have problems checking in and out.

Vorteile

Very reasonable pricing, with a great depth of features. You can customize everything, build out approvals, workflows, automation and even custom script entire new modules. If you use other products in the Zoho Suite, it has incredible integrations as well. It was a huge step up (but small commitment in terms of cost) from our spreadsheets and manual processes.

Nachteile

Complicated to set up - but that is expected given the level of customization, flexibility and functionality involved. HR is a complex thing - setting up HR Software to conform with your policies is too. But this software provides great value. Also, shifts feature was a bit lacking for how we operate, but that was not a critical feature need for us.

Vorteile

They have a lot of HR related resources pre-configured, time sheet and check-in/out services

Nachteile

not able to configure the time sheets to match our payroll cycle, it's only based on a bi-monthly or monthly calendar only. They take over 24 hrs to respond to any assistance needed

Vorteile

There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..

Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.

As i'll describe below - these things don't actually pan out the way they should.

Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Nachteile

Zoho People is like every other Zoho software I have ever used - Too good to be true.

What makes most of the zoho software so attractive seems to stem from two things...

1. The price is always fantastic

2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)

With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.

They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.

Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.

An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.

If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

Vorteile

Tons of features that some of the other time tracking programs don't have

Nachteile

Not the most user friendly. Then on top of that you are lucky to get anyone to respond to customer support inquiries.