Stitch Labs
Stitch Labs
Über Stitch Labs
Stitch ist eine Bestands- und Auftragsverwaltungsplattform für moderne, wachstumsstarke Marken. Die Lösung hilft dir, effizient über mehrere Kanäle zu verkaufen, schnell auf betriebliche Anforderungen zu reagieren und dein Inventar von einem Ort aus zu steuern. Mit Stitch erhältst du einen Partner und eine Plattform, die sich auf den zukunftsorientierten Einzelhandel konzentriert und dir hilft, dich auf den Aufbau deines Unternehmens zu konzentrieren.
Stitch zentralisiert deine Bestand-, Vertriebs- und Fulfillment-Daten in einem einzigen Dashboard und bietet mehr als 30 Echtzeitberichte und Prognosen für intelligentere Einkäufe, Zuteilungen und Preisentscheidungen.
Nahtlose Integration von Stitch in Amazon, eBay, Etsy, Shopify, Shopify Plus, Bigcommerce, WooCommerce, Magento, Square, QuickBooks Online, Xero, inDinero, ShipStation, Shipwire, DCL Logistics, Shipping Easy, Stripe, Scout und mehr.
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Nutzerbewertungen
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- Branche: Möbel
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Quelle der Bewertung
Gesamtbewertung
Stitch Labs - One App to Rule All Your Channels
Bewertet am 2.12.2014
Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for...
Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for any shop selling through multiple channels.
We rely on Stitch to keep three channels up to date with available inventory: our retail Shopify storefront, our reseller Shopify storefront, and Amazon. We initially went with Stitch so our two Shopify stores could share inventory. We had previously tried some of the variant-based app workarounds for wholesaling on Shopify, and while valiant efforts, they call came up short, namely because they "broke" integrating with other apps unaware of the unconventional use of variants (like FB publishing apps). Other stand-alone Stitch competitors were also not an option either because they could only handle one Shopify store, not multiple.
Amazon integration was a real bonus, as we previously abandoned selling on Amazon due to the administrative burden of constantly updating inventory on Amazon. We also sell through an additional, less common, marketplace not supported by Stitch. No problem. Stitch lets us effortlessly enter the orders through its web portal. Within minutes our three other online channels are updated to reflect the proper inventory levels.
We began with Stitch about a year ago. It was fine then and it just keeps getting better. For starters, we love the new UI – clean, consistent, and informative. The recent speed boost and other tweaks make it a pleasure to use. We are also thrilled with the new BETA bundling feature. Some complain about Shopify lacking this or that function. However, some of that is by design. Bundling is one such feature – I do not want it in Shopify because we have multiple channels.
Bottom line: Stitch Labs saves us time, saves us money, saves our sanity, and allows us to smoothly manage our business in the multi-channel world that is modern e-commerce.
Vorteile
Well designed app.
Great support.
Continual incremental improvements.
Nachteile
Occasionally slow in searching
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Overall one of the better solutions on the cloud but with its flaws
Bewertet am 1.12.2016
We are grandfathered in from early stitchlabs pricing so we don't pay the $499 monthly price. Given...
We are grandfathered in from early stitchlabs pricing so we don't pay the $499 monthly price. Given that I miss out on upgrades as stitchlabs tries to phase out my $75/mo plan and force me to switch over. I use it with Shopify, Shipstation, Xero, Amazon, Paypal and Stipe.
Eventually I will but not yet and here's the Pros and Cons why:
Vorteile
Here's why I stay and you probably would choose this platform:
It's the better one out there. I tried almost all of them for a trial period and gave each a good try except cin7 which required too much time to setup. It's avg but it works and support will attempt to fix issues if they can be fixed. The amount of bugs on other platforms outweighed any feature advantage they had over stitch. And overall I needed this to work which it did except the XERO invoicing. Any other PRO is completely outlined in product reviews professionally written I just needed to fill in some cons.
Nachteile
It's slow! Well slow vs working on a software platform running on a central server. The cloud has it's perks such as ease of access but speed takes a hit.
The service went down once this year during peek hours, that blew.
The platform is still being developed and sometimes upgrades are rolled out too soon so users are forced to deal with bugs. Ex. Right now I have roughly 10 orders with custom items unable to be closed. It worked fine before but now they are just stuck and it's annoying. Support knows about the problem and couldn't give a time frame when this would be fixed (going on 3 weeks now.)
Integration sucks with XERO! Invoices are constantly missing and we need to double check to make sure invoices get transferred. A manual push can be requested but still some don't get transferred. Support also knows about this but I think there's little hope for this fix. (going on 3-4 months with this one) To be fair I've seen this with other platforms as well so not sure who's at fault here. Support just let me know they need to fix something but couldn't elaborate. I think it has to do with repeat customers who's accounts already exist in XERO since those are usually the invoices missing.
Development is slow and features that would make the platform more efficient are missing. Such as reporting, x-links within PO's Orders Inventory using variants, Sorting, etc just naming a few.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
3 Years on Stitch
Bewertet am 23.10.2018
Vorteile
We started using StitchLabs for our inventory in 2015 and have used it ever since.
We like how easy it is to fix unlinked orders. When orders become estranged from their parent (due to SKUs not matching between Amazon and StitchLabs, for example) it's easy to identify them and fix the issues.
The basic reporting capabilities are useful but not being able to access them on my phone makes the usefulness of them very limited.
Nachteile
You can't edit inventory levels (quick reconcile) on the product level. Super basic but pretty much essential aspect of any inventory system.
Seeing our available inventory is nearly impossible to determine unless we do a tedious subtraction formula for each product just to see our current inventory (Current - Available = Actual Inventory).
Stitch loads very slowly on all our computers - mostly 2017 iMacs and MacBook Pros.
Stitch has increased their cost dramatically since we started, resulting in a massively unexpected withdrawal from our bank account of $4,000 in a 5 month period due to "overages", which is nothing more than Amazon FBA orders.
We're starting a few new businesses soon and we're definitely not using StitchLabs with any new business, and we're trying to figure out how to jump ship onto a different system that we're using for another business of ours that doesn't charge per unit sold.
If you're a small business please don't make the same mistake we did and find a different inventory system that doesn't penalize you on each unit sold, especially if you sell on Amazon FBA.
StitchLabs will work great for you when you're small, but once you grow to a small business you're locked into Stitch and then you're basically SOL.
- Branche: Computer-Software
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Excellent Cloud Based Inventory System
Bewertet am 17.8.2015
Our business has been around for 30 years, and until we made the switch to Stitch Labs, we have...
Our business has been around for 30 years, and until we made the switch to Stitch Labs, we have been using Excel spreadsheets to manage our inventory. This meant having to manually add/subtract inventory, having no clear reporting, and just a jumbled mess of data (since columns were added whenever they were needed, and not always used for what they were meant for). We decided we needed to make a change to a better system that would allow us to spend less time doing the tedious work of managing the inventory (which was inevitably wrong), and more time running our business. We are a fishing tackle business that has 1,000's of products/variants and Stitch Labs made it a breeze to add products to their system by building the lists in Excel, which we are used to, and then importing the data to their system in bulk. Their support is also impeccable, we were a little shy about making a commitment to a monthly payment for our inventory system, but from day one, the "Master Stitchers" have been there when we needed them , even when we don't. I love the fact that they proactively call their clients and check up on them and see if there is anything they are stuck with or having issues with. That's a big plus with us versus companies that are willing to take your money, and then never followup with you.
Vorteile
- Bulk Add/Edit Inventory
- Easy to use User Interface
- A lot of built in Reports (with the ability to have them make you custom reports)
- Cloud Based (Can work from home on adding new products to the system)
- Integrated with 3rd party ecommerce systems that allow you to manage inventory and orders from a central location
- Great support staff
Nachteile
None so far. Even though there are some convenience features that I would like that aren't in there, being a cloud based system, Stitch Labs is constantly adding new features and improving the system.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
We use this for inventory and channel management
Bewertet am 30.4.2018
We use this all day every day. It gives us unlimited custom fields, brings in orders, reminds us to...
We use this all day every day. It gives us unlimited custom fields, brings in orders, reminds us to reorder, allows intracompany transfers, and new features are constantly being added.
Vorteile
The way it handles inventory management over numerous online channels is amazing and the way it calculates and automates PO's is a time and life saver.
Nachteile
I wish it had more financial capability. Currently we tie it to Quickbooks for statements and such, but it would be nice if it was an all in one solution.
Stitch Labs Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Stitch Labs.F. Welche Preispläne bietet Stitch Labs an?
Stitch Labs bietet folgende Kostenpläne an:
- Ab: 799,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Stitch Labs?
Stitch Labs hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500
F: Welche Sprachen werden von Stitch Labs unterstützt?
Stitch Labs unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Stitch Labs mobile Geräte?
Stitch Labs unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Stitch Labs?
Stitch Labs kann in folgende Anwendungen integriert werden:
Adobe Commerce, BigCommerce, Lightspeed Retail, NuORDER, PayPal, Peoplevox WMS, QuickBooks Online, QuickBooks Online Advanced, Scout APM, ShipStation, ShippingEasy, Shipwire, Shopify, Sign In Scheduling, Square Point of Sale, Stripe, Vend, WooCommerce, Xero
F. Welche Varianten der Kundenbetreuung bietet Stitch Labs an?
Stitch Labs bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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