ShipStation
Über ShipStation
Als Multi-Carrier- und Multi-Channel-Versandlösung wurde ShipStation entwickelt, um den Versand und die Auftragsabwicklung für Online-Händler zu vereinfachen. ShipStation wird in Tausenden Filialen eingesetzt und verarbeitet Millionen von Versandetiketten pro Monat. So können Händler Zeit und Geld sparen, indem sie ihre Versandeffizienz maximieren. Um dies zu erreichen, ruft ShipStation automatisch Bestelldaten aus über 40 Vertriebskanälen ab und konsolidiert sie, wendet auf jede Bestellung vorkonfigurierte Versandvorgaben an, die auf deinen Angaben basieren, verarbeitet und druckt benutzerdefinierte Versandetiketten und Packzettel – bis zu 500 in einem einzigen Batch – und versorgt jedes Geschäft automatisch mit neuesten Informationen zum Versandstatus und zur Nachverfolgung. Wenn das Etikett erstellt wird, wird die gesamte Kundenkommunikation automatisiert und konsolidierte Berichte werden zur sofortigen Anzeige bereitgestellt. All dies geschieht automatisch, nahtlos und in Echtzeit. Wenn du einige oder alle Versandvorgänge auslagern möchtest, einschließlich Kommissionierung, Verpackung, Versand und Kundenservice, probiere die Integration mit Fulfillment by Amazon aus!
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Nutzerbewertungen
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- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Test your shipping software - they're not all made the same
Bewertet am 15.3.2018
I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this...
I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.
Vorteile
I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.
I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.
Nachteile
There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Best in class order management, but inventory management is flawed
Bewertet am 3.3.2023
Positive. I've tried numerous competitors, but keep coming back to shipstation for just doing the...
Positive. I've tried numerous competitors, but keep coming back to shipstation for just doing the business of shipping things flawlessly. If they would add inventory syncing and kitting/bundling, this product would be literal perfection.
Vorteile
The workflows, batching, labelling, general UI and UX and the user-centric engineering make it obvious this was designed by product managers who have done ecommerce, rather than their competitors who are software engineers first and have no clue what store owners actually want.
Nachteile
The inventory managenet is one way; anything you sell on any channel will decrement Shipstation's inventpry, but it won't then push the new stock count out to connected stores. Also therefore no support for kitting and bundling. They recommend you check out other integration partners but most of those cost 300+ per month which is 6x what I'm paying for Shipstation. They have competitors who offer these features free or cheap, but the competitors lack in the order/shipping management features.
In Betracht gezogene Alternativen
LinnworksWarum ShipStation gewählt wurde
Shipstation's order management, shipping management and labelling (including the Shipstation Carrier Services which is like a proxy prepay account for some couriers we don't qualify for direct integrations with) is literally best in class. None of the others come close.Gründe für den Wechsel zu ShipStation
Cost, and best-in-class features, reliability and availability.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Can't get it to work to even start and live chat support is really bad
Bewertet am 22.5.2024
My overall experience? Very stressful and upsetting dealing with unqualified support staff who...
My overall experience? Very stressful and upsetting dealing with unqualified support staff who wasted my time and got me nowhere.
This, to me, says a lot about the company. What happens after our store goes live and something breaks? Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in quality help? I hope they and others like them are listening. This is not just ShipStation. Companies need to realize the importance of good support. It can make them or break them.
I'm off now to find a company with good, well-trained support that has a good command of the English language. Do they still exist?
Vorteile
The ai chat bot was great. Very well trained. I was excited, but could only go so far before I needed a human. Then things went to hell. Never could get it working to know how well it works.
Nachteile
There are many problems and the labels were misleading so it was impossible to know what the real problem was. Is it a bug? Is it misconfiguration? Is it just something I don't understand because the explanations on the page weren't clear? I couldn't say and live chat was not helpful at all. He couldn't understand the simplest questions so after 2 hours of trying to get the app connected to our store, and Loom video after Loom video I made to make it easy for him to comprehend, I had to give up trying. Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first language. But if he knew his job, the language shouldn't have even been a problem. If the shipping app doesn't connect to your ecommerce store, and I showed him pictures to make it crystal clear (it said no shipping options), he should have been trained enough to know what to do to fix it. He didn't even understand the question.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
EASY TO USE
Bewertet am 26.7.2024
Vorteile
HOW EVERTHING IS EXTREMLY EASY TO NAVIGATE
Nachteile
i PREFER TO USE THE OLD LAY OUT AS OPPOSED TO THE NEW LAYOUT.
- Branche: Tierarzt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ShipStation Provides Everything Needed
Bewertet am 7.2.2022
ShipStation makes online order fulfillment easy. It imports all of your order and customer...
ShipStation makes online order fulfillment easy. It imports all of your order and customer information into the software from most online selling platforms. It pulls the shipping information so all you have to do is confirm and ship. It is easy to customize your settings such as packing slips and messages to buyers. I love how it sends the tracking number back to the appropriate platform so that I don’t have to do that manually. The shipping prices are low and all shipping options are available. I highly recommend using this for order fulfillment.
Vorteile
I like how all shipping services are available and easy to apply. Everything is easy to understand and operate. The software communicates with most selling platforms and keeps updated inventory.
Nachteile
I would like the pricing to be based on volume not number of platforms.
ShipStation Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über ShipStation.F. Welche Preispläne bietet ShipStation an?
ShipStation bietet folgende Kostenpläne an:
- Ab: 9,99 $/Monat
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von ShipStation?
ShipStation hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von ShipStation unterstützt?
ShipStation unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt ShipStation mobile Geräte?
ShipStation unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert ShipStation?
ShipStation kann in folgende Anwendungen integriert werden:
Adobe Commerce, BigCommerce, Brightpearl, CS-Cart Store Builder, Finale Inventory, Freestyle Solutions, Mailchimp, PayPal, PrestaShop, QuickBooks Online, Scout APM, Sellbrite, Shift4Shop, Shipwire, Shopify, Square Point of Sale, Squarespace, Stitch Labs, SureDone, Volusion, WooCommerce, Xero, Zapier
F. Welche Varianten der Kundenbetreuung bietet ShipStation an?
ShipStation bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
Ähnliche Kategorien
Sieh alle für ShipStation gefundenen Softwarekategorien an.
- Warenkorb Software
- Versandsoftware
- Auftragsverwaltungssoftware
- Warenwirtschaftssysteme
- Vertriebssoftware
- Logistik Software
- Kurier Software
- Software für Sendungsverfolgung
- Lagerverwaltungssoftware
- Multi-Channel eCommerce Software
- Transport-Management-Systeme
- Inventarisierungssoftware
- Auftragsbearbeitung Software