Über Jobber

Jobber ist eine Cloud-basierte Field-Service-Management-Lösung, die es kleinen und mittleren Unternehmen unter anderem ermöglicht, Termine, Rechnungen, Kunden und Kostenerstellungen zu verwalten


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Du bist nicht sicher, ob Jobber das Richtige ist? Mit einer beliebten Alternative vergleichen

Jobber

4,5 (706)
Nicht in deinem Land unterstützt
VS.

Startpreis

49,00 $
Monat
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

189
88

Integrationen

10
2

Bedienkomfort

4,5 (706)
2,9 (55)

Preis-Leistungs-Verhältnis

4,4 (706)
2,7 (55)

Kundenservice

4,6 (706)
3,0 (55)

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(706)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,2/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,6/5

Hast du Jobber bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 706 Bewertungen
Eric
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Game changer for Trades businesses

Bewertet am 12.12.2019

Support and product development are outstanding, other than dual property owners pretty much every...

Support and product development are outstanding, other than dual property owners pretty much every issue or 'complaint' I've ever had have been addressed via updates, or with simple education. My Jobber mantra is '... it's probably right in front of me...', and odds are if I need a feature, it likely is in fact already there.
In summary, I have stopped recommending Jobber to any of my local competitors, as it has literally become my single most valuable business tool.

Vorteile

The user experience is second to none, both Client and User. We continually sell jobs away from competitors due to the ease of quote approval alone, and overall convenience and professional appearance are again best-in-class

Nachteile

Would LOVE to have the ability to list [2] property owners' names, first & last, when different. In our [SF Bay Area] more often than not we have homeowner-partners with separate last names, and both want to be included on all paperwork... honestly that's the ONLY complaint I can come up with after two years of daily use!

Antwort von Jobber Software

Thanks for the review, Eric! So glad to hear things are going well and that overall you're enjoying and getting value from Jobber. We've made a note to our Product Team about your request around having multiple pieces of contact info per client as that value with multiple property owners/managers is totally understandable. It's certainly not off the table for future updates. Cheers!

Jennifer
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Functionality at its best !

Bewertet am 1.5.2023

Having the ability to add pictures and videos is a HUGE help for our plumbing business. I love...

Having the ability to add pictures and videos is a HUGE help for our plumbing business. I love Jobber I think its very user friendly. We looked at a couple programs before choosing Jobber and I'm confident we made the right choice.

Vorteile

Easy to use- if issues arise the support is quick and eager to helpCan log in from anywhereLots of options for financials, reports, customer relations. Very tech friendly

Nachteile

More options for late invoices- I'd like to have more then 2 reminders for over due invoicesNotifications when customers view there invoice, not just view a quote. When you copy a quote- the notes and pictures below should transfer over. More then 1 email to send quote notifications, payments to- it used to be all admin now you can only pick 1 email per.

Antwort von Jobber Software

Hey Jennifer!

Thanks a ton for taking the time to share your experience with us here! You've left some really fantastic ideas for things we can adjust to help make Jobber even more user-friendly and we can't tell you how much we appreciate hearing feedback like this.

It's always great to have that extra context of how big of a help having photos and videos can be for businesses, so we can imagine how awesome it would be to have those and their notes copy over with quotes!

If you'd ever like to chat more about the features or options you'd like to see in Jobber please don't hesitate to get in touch with our Support team. We'd love to hear from you!

Chris
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

JOBBER HAS IT ALL BUT FALL SHORT ON THE BASICS

Bewertet am 12.9.2017

The basics of what Jobber is built around is route scheduling and can do so much more. The basics...

The basics of what Jobber is built around is route scheduling and can do so much more. The basics of being able to simply organize routes while out in the field (like other apps offer) has been overlooked

Vorteile

Jobber is a great idea with excellent customer support. The support for this product is through the roof excellent! The overall programming is huge, you can do a ton of stuff with Jobber.

Nachteile

The Achilles heel is this; jobber is designed to be used as a route manager for administrators and employees. The idea is that an employee can load up his or her daily tasks and go to work. From an employee’s stand point that is easy enough. Click on the first job for the day and they are off . . . . .

First part of the problem we are experiencing with jobber is that if the employee is not within a good service area the photos and service notes for that home will not upload AND WILL NOT be kept in cue until the employee gets into a decent service range. If you have spotty service where your route is this will not work for you. You'll end up going back to paper logs.
FOR AN ADMINISTRATOR - jobber really sets up work nicely for the day, week, and month very nicely BUT has some really important short comings that you should be aware of PRIOR to starting this service..... As an administrator you cannot mass assign or unassign routes to and from employees. You cannot memorize the modifications to a daily route but one click.
JOBBER needs to be able to allow us to set up routes as a whole NOT just individual’s one at a time to create routes. FOR EXAMPLE: we need to be able to go into a master list of clients, click and drag those clients into a “MONDAY A” route and or a “MONDAY B” route and the same for Tuesday and Wednesday etc. etc. . . . . if we want to make changes to a route as a single entity we should be able to do that as opposed to what we have to do now which is change each individual client to be on a different day one at a time for the next 6 months and or 10 years
FOR EXAMPLE, we have three routes per day each route has approximately 20 visits. If an employee calls in sick and we need to reassign 20 visits to another employee we have to do it manually for EACH CLIENT as opposed to just reassigning and entire route to another employee.

WHAT WOULD BE MOST HELPFUL AND CURRENTLY NOT AVAILABLE FROM JOBBER, would be to adjust routes on the "map" page and have it ask us if we want to memorize the reorganization of that route for all future visits or just that one day. The way that it is limited requires me to go in and manually change EVERY JOB ONE BY ONE to the route organization. This process takes approximately 1 to 2 entire minutes to complete depending on whether or not the visits are reoccurring for the next 6 months or six years . . . . . 1 to 2 minutes times 20 minutes obviously doesn’t work for any administrator at all.....the only way around this is to make the changes daily or weekly which is labor intensive and your will be paying for this each time your employee has to redo the routes.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Jobber for the best scheduling

Bewertet am 16.3.2023

An easy-to-use program that facilitates a lot of the organization's work. I advise others to work...

An easy-to-use program that facilitates a lot of the organization's work. I advise others to work with it.

Vorteile

This platform is great in scheduling work, which facilitates repair and installation operations. Scheduling the estimates that this platform makes and tracking jobs greatly increases work efficiency. You can test that, as they offer a free trial.

Nachteile

Sometimes errors occur in issuing invoices as a result of errors in emptying the data in the mandatory fields, but the customer service has fixed this, adding new features and updating the user interface will raise the efficiency of the program.

Antwort von Jobber Software

Hi there, it's great to hear from you! We do our best to make sure that businesses are able to schedule and complete their work as easily as possible, so hearing that you're finding these pieces easy to use is fantastic.

We'd love to learn more about the errors that you were running into while invoicing, although it sounds like you may have been in touch with us about this already based on your review. If that's not the case or if you're still running into any sort of issue while invoicing or using any part of Jobber please don't hesitate to get in touch with our Support team so that we can make sure you have what you need to get back to work.

Our team can be reached at 1-888-721-1115, by chat, or by email at support@getjobber.com. Thank you for taking the time to share your feedback with us here!

Rebecca
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Scheduling App

Bewertet am 18.4.2023

It's been great.

It's been great.

Vorteile

I like that the features I need to use are there and available. This program is super easy to use. I'm sure there are many more features that can be used, but for a small company, it is perfect, and very affordable. I like that when we have a problem, it is always easy to get help and from a real person, not a robot.

Nachteile

There are 2 things I wish we could improve on. One is I wish it could somehow link up with the tax rates and update with new rates automatically. When the rates change, we have to go in and manually change each one. This can be a tedious job. The other is sometimes we can't use it when we're on the field because there is no wifi. This presents a problem when we're collecting a payment from a customer.

Antwort von Jobber Software

Hey Rebecca,

Thank you so much for the review and valuable feedback. It sounds like you are really enjoying your Jobber experience! We appreciate the feedback on manually adjusting the taxes and the offline mode usage. If you ever want to learn about some of the features on your plan - or if you have any more valuable feedback, please reach out to our Support Team by phone 888-721-1115 ext 1 or by starting a live chat or email support@getjobber.com.

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Jobber Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Jobber.

Jobber bietet folgende Kostenpläne an:

  • Ab: 49,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Jobber hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50

Jobber unterstützt die folgenden Sprachen:

Englisch

Jobber unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Jobber kann in folgende Anwendungen integriert werden:

Authorize.Net, Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, Quickbooks Online, Square Point of Sale, Stripe, Zapier

Jobber bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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