Bookedin

Easy to use, I like the texting reminder feature the best. I also like the auto search as I begin punching someone's number in. The public / private services are also a plus as what gets seen by public is different than my needs

I would like to do a blast text for updates to my customers. Maybe even generate a list or who was seen and when? No on a single customer but multiple so I can do recalls

I like that it frees up time for me and gives patients the freedom to book at their convenience.

The 15 minute break in between bookings doesn't seem to work very well.

Also for settings with multiple practitioners, you can't select the practitioner you want, rather you need to select date and see if your practitioner has time on that day. Awkward and time consuming for the client.

Overall, set up is easy.
Allowed options that I need for my business.

Will not let me (the administrator) make changes, if trying to change multiple things will say “can’t do this other processing”, allowed double booking when it should NOT have, will not let me book or reschedule appointments. Etc...

This software is exactly what I needed as I began a new mediation business. My clients (attorneys seeking to calendar mediation dates for their own clients) can now look at my schedule and book mediation dates easily and without any hassle. I get the confirmation email, which helps me to reach out to my clients for additional information. In a short time, I have gone from zero to relatively busy--and Bookedin has been a key contributor to that success.

The integration was seamless and the software itself was, for me, fairly intuitive. No complaints.

Syncing with other business tools such as PayPal and google.

There isn’t much that I don’t like about the software.