
Über Booker
Überhole deine Konkurrenz mit der preisgekrönten Salon- und Spa-Software von Booker, der kompletten Plattform, die weiß, dass du dich lieber auf deine Kunden konzentrieren solltest, anstatt alle täglichen Aufgaben manuell zu erledigen. Booker hilft dir bei der Verwaltung deiner Terminbuchungen, POS-, Mitgliedschafts- und Treueprogramme, während du gleichzeitig neue Kunden gewinnen und binden kannst. Greife über die sichere, kostengünstige und bequeme, cloudbasierte Software von Booker rund um die Uhr auf dein Booker-Konto zu.
Die Plattform basiert auf fünf Grundpfeilern des Business Management:
Anziehen: Erziele Buchungen von neuen Kunden auf deiner Website und auf Partnerseiten wie Facebook, Yelp, MapQuest und mehr.
Buchen: Biete deinen Kunden die Möglichkeit, mit Online-, Social- und mobilen Buchungsoptionen jederzeit Termine zu vereinbaren.
Verkaufen: Verwalte und optimiere Verkaufsstellen, Zahlungsabwicklungen, eCommerce und den Verkauf von Geschenkkarten auf einer einzigen Plattform.
Verwalten: Übernehme die Kontrolle über deine Mitarbeiter-, Kunden- und Inventardaten mit benutzerfreundlichen Nachverfolgungs- und Berichterstattungstools.
Binden: Baue langfristige Kundenbeziehungen auf, indem du Tools für die Kundenbindung verwendest, die zum richtigen Zeitpunkt die richtige Botschaft vermitteln.
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Nutzerbewertungen
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- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Booking appointments with a few clicks!
Bewertet am 17.12.2019
Easy to use, easy to book, easy to look at past and future bookings!
Easy to use, easy to book, easy to look at past and future bookings!
Vorteile
Excellent for booking appointments for guests. Easy to pull up upcoming and past bookings with names and dates.
Nachteile
This is a wonderful program that hasn't failed us yet. We have our employees using this program with no issues at all.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Booker review
Bewertet am 15.10.2019
I hated them and will never go back. Absolutely negligent business practices by their vendor...
I hated them and will never go back. Absolutely negligent business practices by their vendor companies.
Vorteile
When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.
Nachteile
The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Booker? ARE YOU KIDDING?
Bewertet am 10.4.2017
This company is a joke. They may have tried to put together a Salon software, which has some good...
This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker being slow, or totally down on a regular basis), and we have heard every unimaginable excuse, but the only people that are having a very costly, negative impact, are the businesses that purchased this worthless product. We came to Booker primarily through the recommendation of Spa Magazine. They touted Booker as being the Best Software Company in the market and they still continue to do so. We took their recommendation strongly and pursued Booker. We were courted with full Attention and Promises when we first met. We were promised complete support and excellent service, which was also written by American Spa. We signed on with Booker and slowly problems continued to arise. We worked through them but as time progressed, it became a regular ongoing occurrence. We were told that Booker was growing too fast and that the problems would be resolved; this couldn't be further from the truth. Things progressively got worse! We have issues getting through to Booker and the slowness and down times are becoming commonplace. Our business has suffered and lost customer satisfaction and comfort in quick appointments. Our good will has been damaged and through all of this, we have tried to be tolerant and understanding. Last week the experience in our company, using Booker software, became intolerable. The software was barely running or slow, and on our busiest day, it completely shut down. We were so dependent on Booker that we had to turn away our business. We cannot continue to do business this way! We would love to know if other companies are dealing with this issue and what they are doing to keep their business from this harm. While we wait on hold and continue trying to get through to the owner of Booker, we are searching for a software that can service our needs with minimal issues. Please let us know
Antwort von Mindbody
Dear Anna,
We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements.
We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback.
Thank you,
The Booker Team
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Very Useful Tool for Every Business
Bewertet am 24.12.2022
I use Booker as our point of sale system in a number of locations since everything is in one place,...
I use Booker as our point of sale system in a number of locations since everything is in one place, simplifying our work. I've tried seven other point-of-sale programs, including Salon Iris, Square, Micros, and others, but none of them compare to Booker as a POS program for salons.
Vorteile
Staff scheduling and operating hours are simple to do and follow to.There are so many options for categories to pick from, and I appreciate that you can create your own, so it's easy to add and remove services from our menu.
Nachteile
Too many errors and issues with making appointments. Sometimes it will state there is no personnel on duty or the service won't appear on the menu. Refreshing the page and logging out and back in again won't always work.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Software, Always Improving
Bewertet am 8.5.2018
Vorteile
Booker is a great website for booking clients, and the ease of use is welcome as less time is spent booking which frees up more time to pursue more clients and to attend to current clients needs.
Nachteile
There have been some ups and downs with the software, though they do try to implement fixes as soon as they can. As with any software, or anything else, really, when one fix is applied other issues tend to crop up as things progress. Constant room for improvement.
Booker Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Booker.F. Welche Preispläne bietet Booker an?
Booker bietet folgende Kostenpläne an:
- Ab: 129,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Booker?
Booker hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Booker unterstützt?
Booker unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Booker mobile Geräte?
Booker unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Booker?
Booker kann in folgende Anwendungen integriert werden:
Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter/X
F. Welche Varianten der Kundenbetreuung bietet Booker an?
Booker bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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