Booker Software
Software Spa- und Salon-Business-Management.
4,1 /5 (906 Bewertungen) Eine Bewertung verfassen!Booker Software Übersicht
Was ist Booker Software?
Überhole deine Konkurrenz mit der preisgekrönten Salon- und Spa-Software von Booker, der kompletten Plattform, die weiß, dass du dich lieber auf deine Kunden konzentrieren solltest, anstatt alle täglichen Aufgaben manuell zu erledigen. Booker hilft dir bei der Verwaltung deiner Terminbuchungen, POS-, Mitgliedschafts- und Treueprogramme, während du gleichzeitig neue Kunden gewinnen und binden kannst. Greife über die sichere, kostengünstige und bequeme, cloudbasierte Software von Booker rund um die Uhr auf dein Booker-Konto zu.
Die Plattform basiert auf fünf Grundpfeilern des Business Management:
Anziehen: Erziele Buchungen von neuen Kunden auf deiner Website und auf Partnerseiten wie Facebook, Yelp, MapQuest und mehr.
Buchen: Biete deinen Kunden die Möglichkeit, mit Online-, Social- und mobilen Buchungsoptionen jederzeit Termine zu vereinbaren.
Verkaufen: Verwalte und optimiere Verkaufsstellen, Zahlungsabwicklungen, eCommerce und den Verkauf von Geschenkkarten auf einer einzigen Plattform.
Verwalten: Übernehme die Kontrolle über deine Mitarbeiter-, Kunden- und Inventardaten mit benutzerfreundlichen Nachverfolgungs- und Berichterstattungstools.
Binden: Baue langfristige Kundenbeziehungen auf, indem du Tools für die Kundenbindung verwendest, die zum richtigen Zeitpunkt die richtige Botschaft vermitteln.
Booker Software Übersicht
Kosten
Preisoptionen
Booker Software Funktionen
Screenshots
Booker Software Bewertungen
Booker Software Bewertungen
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Using it for our Med Spa
Booker does what we need, support has always been responsive and it is easy to use.
Booker review
I used booker for years and thought it was a great product and easy to use but then the jacked the price up so much I had to switch to another software
Booker is not what it use to be
So after 4 years of being loyal Booker customers/users and thousands of dollars paid for their lackluster service, we have decided to jump ship and started looking for a more reliable & less restrictive online booking software.
We have had our complaints about Booker since day one because of how it is very restrictive on what our spa system administrators are allowed to do. We have always gotten the usual "oh you can not do that because we want to advice our clients on best business practices." Then we will counter by asking the Booker rep if they realized that the actual management team on site at the spa would know what's best for our day to day operations? Which we they always point us to their make recommendations page or they would claim to submit it to their development team, which neither ever received any follow up. So after many attempts to get them to make their system more intuituve and flexible for our day to day operations, we quite frankly gave up and just dealt with the system. And now we have their system performance take a rapid decline, which started well over a year ago. We even purchased new computer systems and increase our internet speeds in hopes of speeding up the system but nope, that didn't help what so ever. Their customer service has also gone to poop, the reps use to be somewhat knowledgeable on how to use Booker and nice. Now they don't seem to care about your issues and pretty much do not accept any responsibility or accountability on behalf of Booker on how the system performance has gone to poop, right along their customer service. Just last night when I inform a rep that we our fed up with the system performance and the numerous temporary "work arounds", that we have no choice but to start looking for another service. They replied with "sorry to hear that, let us know what we can do to help with the transition." Really!?! That was the cherry on top.
Booker has failed to realize that we are their loyal paying customers and their poor performance is being transferred on to our loyal paying customers which we will not accept because we do value our loyal customers. So some words of advice to Booker on best business practices, don't screw your customers.
Great for tracking appointments
Overall I like the ease of using booker with my job.
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Vorteile
Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.
Nachteile
The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.
Using it for our Med Spa
Booker does what we need, support has always been responsive and it is easy to use.
Vorteile
Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.
Nachteile
We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.
Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.
Booker review
I used booker for years and thought it was a great product and easy to use but then the jacked the price up so much I had to switch to another software
Vorteile
This software was great until they jacked the price up to double. It forced me to seek another software
Nachteile
They never should have sold to Mind body
Booker is not what it use to be
So after 4 years of being loyal Booker customers/users and thousands of dollars paid for their lackluster service, we have decided to jump ship and started looking for a more reliable & less restrictive online booking software.
We have had our complaints about Booker since day one because of how it is very restrictive on what our spa system administrators are allowed to do. We have always gotten the usual "oh you can not do that because we want to advice our clients on best business practices." Then we will counter by asking the Booker rep if they realized that the actual management team on site at the spa would know what's best for our day to day operations? Which we they always point us to their make recommendations page or they would claim to submit it to their development team, which neither ever received any follow up. So after many attempts to get them to make their system more intuituve and flexible for our day to day operations, we quite frankly gave up and just dealt with the system. And now we have their system performance take a rapid decline, which started well over a year ago. We even purchased new computer systems and increase our internet speeds in hopes of speeding up the system but nope, that didn't help what so ever. Their customer service has also gone to poop, the reps use to be somewhat knowledgeable on how to use Booker and nice. Now they don't seem to care about your issues and pretty much do not accept any responsibility or accountability on behalf of Booker on how the system performance has gone to poop, right along their customer service. Just last night when I inform a rep that we our fed up with the system performance and the numerous temporary "work arounds", that we have no choice but to start looking for another service. They replied with "sorry to hear that, let us know what we can do to help with the transition." Really!?! That was the cherry on top.
Booker has failed to realize that we are their loyal paying customers and their poor performance is being transferred on to our loyal paying customers which we will not accept because we do value our loyal customers. So some words of advice to Booker on best business practices, don't screw your customers.
Vorteile
Lots of features
Nachteile
Not intuituve or flexible enough for day to day operations.
Too many restrictions on in house system administrators.
System performance is not good at all.
Antwort von Booker
Efrain -
We're sad to hear you're leaving Booker and have been unhappy with the platform. If you're up for it, we'd love more information on which features you find restrictive and how we can address that feedback.
Thank you for using Booker for this time. We appreciate your business.
Best,
- The Booker Team
Great for tracking appointments
Overall I like the ease of using booker with my job.
Vorteile
My company uses this software to track appointments and for employees to clock in and out and view appointments. It is one of the better softwares I’ve used for this.
Nachteile
The app doesn’t work very well with company logins which is kind of inconvenient for the employees having to use the browser to clock in
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Booker Software Preis
Booker Software Preis
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Booker Software Funktionen
Booker Software Funktionen
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Kategorien
Kategorien
Booker Software Häufig gestellte Fragen
Booker Software Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Booker Software.
F. Welche Preispläne bietet Booker Software an?
Booker Software bietet folgende Kostenpläne an:
Beginnt ab: 129,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Nicht verfügbar
F. Was sind die Hauptfunktionen von Booker Software?
Wir haben keine Informationen über die Funktionen von Booker Software
F. Wer sind die typischen Nutzer von Booker Software?
Booker Software hat die folgenden typischen Kunden:
Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen
F: Welche Sprachen werden von Booker Software unterstützt?
Booker Software unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet Booker Software an?
Booker Software hat folgende Preismodelle:
Abonnement
F. Unterstützt Booker Software mobile Geräte?
Booker Software unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert Booker Software?
Booker Software kann in folgende Anwendungen integriert werden:
BirdEye, FrontdeskAI, Keap, Keap, Mailchimp, Mailchimp, Marketing 360, ReminderCall.com, Smart Hotel Software, Twitter
F. Welche Varianten der Kundenbetreuung bietet Booker Software an?
Booker Software bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Online-Support, Telefon-Support, Video-Anleitungen, Wissensdatenbank
