Tableau

I have worked on domains like Telecom and Network where in I have been using Tableau. Its really liked by senior management as it shows each and every bit very clearly to relevant stake holders. For example, Marketing head likes region wise revenue sale dashboard which gives region/sales manager/product wise sale.

We were on 30 days trial. The trial was about to expire but things didn't work correctly. Tableaus aggressive onboarding team made me sign for a one-year contract anyway. They promised to support us until everything works. But that did not happen. So I talked to them. Someone seemed to understand and said, he'd cancel the invoice and give us another trial and hopes, thins will work. After a few months, it worked indeed. So we purchased again. But: we never got a license even we already paid. Statement: the old invoice needs to be paid. So although we have a written confirmation, that the invoice is cancelled, tableau didn't cancel and now we have no money and no license. Very sad company. The product might be great but the philosophy horrible.

I have learned a lot about data analysis through the tableau learning site. Customer support is great.