Deputy
Personaleinsatzplanung, Zeit und Anwesenheit (Zeitschaltuhr) und mehr.
4,7 /5 (560 Bewertungen) Eine Bewertung schreibenDeputy Übersicht
Was ist Deputy?
Deputy ist eine All-in-one-Plattform zur Mitarbeitereinsatzplanung (Rostering), Zeiterfassung (Time Clock), Aufgabenverteilung und zur Kommunikation. Verwende die mobilen Anwendungen von Deputy, um dein Team von überall aus zu managen. Die Deputy iPad-Kiosk-Anwendung bietet eine Zeiterfassung für Mitarbeiter mit kompletter Selbstbedienung. Alles mit einfachem, intuitivem Design.
Deputy bietet eine End-to-End-Lösung für die Verwaltung deiner Mitarbeiter. Von der Mitarbeitereinsatzplanung (Dienstplanerstellung) bis zur Integration der Gehaltsabrechnung – alles in einer einzigen Lösung. Erstelle deine Terminplanung mit unserer Web- oder Mobilanwendung und veröffentliche sie für deine Mitarbeiter per E-Mail/SMS/Push-Benachrichtigung mit der Möglichkeit, dass deine Mitarbeiter ihre Schichten bestätigen. Mitarbeiter können sich über Deputy Mobile Apps mit Geo-Location-Tagging einloggen oder sie können die Deputy Kiosk iPad App mit Gesichtserkennung nutzen. Übertrage deine virtuellen Stundenzettel nahtlos in Cloud-Lohnabrechnungslösungen mit vollständiger Überstundenberechnung. Oder lade sie zur Excel- oder On-Premise-Analyse in eine Datei herunter. Es ist einfach, leicht und schnell.
Deputy Übersicht
Kosten
Preisoptionen
Deputy Funktionen
Medien
Deputy Bewertungen
Deputy Bewertungen
Excellent & Easy to Use Time Management System
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
Scheduling Software
Can be slow at times and glitchy. Overall good and easy to use when working properly.
No bad until you try to leave
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Absolutely love Deputy!
Absolutely wouldn't use anything else!
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Excellent & Easy to Use Time Management System
Vorteile
The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.
Nachteile
The Android app doesn't provide as many features as the IPhone app.
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
Vorteile
Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.
Nachteile
I wish it synced with my Google calendar. Only thing missing.
Scheduling Software
Can be slow at times and glitchy. Overall good and easy to use when working properly.
Vorteile
Easy to search for shift by employee, Easy to make templates and load templates.
Nachteile
Cannot filter locations, can be slow to load, Supervisor notifications go to the wrong person.
No bad until you try to leave
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Vorteile
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Nachteile
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Antwort von Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
Absolutely love Deputy!
Absolutely wouldn't use anything else!
Vorteile
So easy to roster people in appropriate areas, ensure you have the right amount of cover, and let everyone knows what their shifts are. Logging on and off shift is quick and easy, and the phone app is wonderful for offering out shifts to be covered at short notice.
Nachteile
24/7 online help is good, sometimes there are communication difficulties because of the intricacies of the Australian awards system. However, having an account manager I can book a remote training or consultation session with is awesome!!
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Deputy Preis
Deputy Preis
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Deputy Funktionen
Deputy Funktionen
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Kategorien
Kategorien
Deputy Häufig gestellte Fragen
Deputy Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Deputy.
F. Welche Preispläne bietet Deputy an?
Deputy bietet folgende Kostenpläne an:
Beginnt ab: 2,50 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Deputy?
Wir haben keine Informationen über die Funktionen von Deputy
F. Wer sind die typischen Nutzer von Deputy?
Deputy hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Non-Profit, Mittlere Unternehmen
F: Welche Sprachen werden von Deputy unterstützt?
Deputy unterstützt die folgenden Sprachen:
Chinesisch (traditionell), Chinesisch (vereinfacht), Deutsch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Portugiesisch, Spanisch
F. Welche Preispläne bietet Deputy an?
Deputy hat folgende Preismodelle:
Abonnement
F. Unterstützt Deputy mobile Geräte?
Deputy unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert Deputy?
Deputy kann in folgende Anwendungen integriert werden:
ActiveCampaign, Bitium, Gusto, ServiceM8, Square Payroll, Vend, Wagepoint, Workato, WorkflowMax, Xero
F. Welche Varianten der Kundenbetreuung bietet Deputy an?
Deputy bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.