Dynamics 365 Übersicht

Was ist Dynamics 365?

Microsoft Dynamics AX ist eine mehrsprachige und in mehreren Währungen verfügbare Software zur Ressourcenplanung von Unternehmen (Enterprise Resource Planning, ERP). Die Lösung wurde für mittelständische und größere Unternehmen konzipiert. Sie ist vollständig anpassbar und dank der umfassenden Entwicklungsplattform und Tools erweiterbar.

Dynamics 365 Übersicht

Preis

Beginnt ab
115,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Dynamics 365 Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Arabisch, Chinesisch (vereinfacht), Chinesisch (traditionell), Tschechisch, Dänisch und 18 weitere , Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Hebräisch, Ungarisch, Italienisch, Japanisch, Koreanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Thai, Türkisch

Screenshots

Dynamics 365 Screenshot: Microsoft Dynamics 365 sales opportunity tracking
Dynamics 365 Screenshot: Microsoft Dynamics 365 sales opportunity tracking Dynamics 365 Screenshot: Microsoft Dynamics 365 finance and operations reports Dynamics 365 Screenshot: Microsoft Dynamics 365 omnichannel customer service Dynamics 365 Screenshot: Microsoft Dynamics 365 dynamic marketing workflows

Dynamics 365 Bewertungen

Dynamics 365 Bewertungen

Gesamtbewertung
4.3
/
5 3578 Nutzerbewertungen
Ausgezeichnet
1664

Sehr gut
1392

Durchschnitt
417

Gering
80

Schlecht
25

Preis-Leistungs-Verhältnis
4
Funktionen
4.2
Bedienkomfort
4
Kundenbetreuung
4.1
85% haben diese Anwendung empfohlen
Sarah O.

Great customizable software but a pain to learn/set up!

Overall this can be a fairly complicated software if you're used to more simple PM websites like Trello or Teamwork Projects. However, it is so customizable that it will basically work for any type of industry you're in. It helps us see all of our data, projects, production, and customer service in one spot instead of using different websites/softwares for each aspect of the business. I would highly recommend Dymanics, but go through their internal team to get it set up and take some training sessions first.


Mit Google übersetzen
Luke T.

A complete CRM

It is undoubtedly a software that takes an important factor in the management makes customers since being based on the cloud allows to keep the integration of the data apart the administration of the information becomes simpler and in an environment that significantly improves productivity and optimizes management time.


Mit Google übersetzen
Ty C.

Dynamics in a league of it's own

I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.


Mit Google übersetzen
Matthew R.

Unresponsive, unintuitive, bug-riddled

I DO NOT recommend this product to ANYONE. The features which work only do so after weeks spent learning the software's bugs and avoiding them. This is not a finished product, and in the two years I have used it not a single issue has been resolved.

Have the developers even attempted to use this? I am so far beyond being understanding of this thing's shortfalls, and I hope this is apparent in my review. Give my company a refund so that the money which Microsoft has NOT earned can be distributed to the employees who have spent hours of unproductive time compensating for Microsoft/D365/CRM's shortcomings.


Mit Google übersetzen
Patrik O.

Most modern ERP system available

Not using it productive yet, but looking forward to have a journey with D365FO and CE.


Mit Google übersetzen
Sarah O.
Branche: Einzelhandel
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Great customizable software but a pain to learn/set up!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.12.2019
Quelle der Bewertung: Capterra

Overall this can be a fairly complicated software if you're used to more simple PM websites like Trello or Teamwork Projects. However, it is so customizable that it will basically work for any type of industry you're in. It helps us see all of our data, projects, production, and customer service in one spot instead of using different websites/softwares for each aspect of the business. I would highly recommend Dymanics, but go through their internal team to get it set up and take some training sessions first.

Vorteile

This is by far the most customizable project management software I have ever used. It helps keep our entire team on track, from the customer service to product team. We are able to write all the necessary information into every single job and track where it is in our system. We love the ability to tailor this platform to our specific needs. You can pretty much make this software work for any type of company you're working in.

Nachteile

This can be extremely frustrating and take a long time to set up and learn. If you transfer information over from a previous PM software, be prepared for a ton of copying & pasting. Luckily the Dynamics internal team was able to set everything up for us with a little direction, and we were back a forth a lot to get the platform to where we wanted it to be. After that, it took many tutorials and training sessions to learn all the ins-and-outs of the website, but it was worth it in the end.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Luke T.
Branche: Informationstechnologie & -dienste
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

A complete CRM

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 12.1.2020
Quelle der Bewertung: Capterra

It is undoubtedly a software that takes an important factor in the management makes customers since being based on the cloud allows to keep the integration of the data apart the administration of the information becomes simpler and in an environment that significantly improves productivity and optimizes management time.

Vorteile

It is one of the best CRM due to the ability it offers in relation to customer service and other aspects that favor in terms of productivity of the company, in addition to integration with Microsoft Office tools favor many aspects when working and the the best point in favor of the software is that all the management is in the cloud, offering apart an interface that keeps everything in order according to our needs.

Nachteile

So far it has been a pleasant experience to use this software, I think a trial version is necessary for potential customers to enjoy an experience and see for themselves the capabilities of this product.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Ty C.
Branche: Papier & forstwirtschaftliche Erzeugnisse
Untern. Größe: 10.001+ Mitarbeiter
Mit Google übersetzen

Dynamics in a league of it's own

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.11.2019
Quelle der Bewertung: Capterra

I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

Vorteile

I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge.

From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation.

Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Nachteile

I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Matthew R.
Branche: Öl & Energie
Untern. Größe: 201-500 Mitarbeiter
Mit Google übersetzen

Unresponsive, unintuitive, bug-riddled

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 9.3.2018
Quelle der Bewertung: SoftwareAdvice

I DO NOT recommend this product to ANYONE. The features which work only do so after weeks spent learning the software's bugs and avoiding them. This is not a finished product, and in the two years I have used it not a single issue has been resolved.

Have the developers even attempted to use this? I am so far beyond being understanding of this thing's shortfalls, and I hope this is apparent in my review. Give my company a refund so that the money which Microsoft has NOT earned can be distributed to the employees who have spent hours of unproductive time compensating for Microsoft/D365/CRM's shortcomings.

Vorteile

It promises to deliver a comprehensive client management system, databases information for perusal by its users, and has a lot of potential.

Nachteile

The user interface is atrocious. Pages which should be full windows are contained in scroll bars in my browser window

Tables within these windows are not scaleable and are improperly scaled. This cuts off row lables, column headers, and information which I would like to read but cannot

Drop-down menus are not generated automatically

Timesheets are sliding-windows nested within sliding-windows nested within sliding windows, all of which are compressed to less than half the height of my screen by an incompressible block of data.

Timesheets wipe information without warning. New lines added to timesheets occasionally do not register, do not save, prevent submissions for review, and are undetectable until I close the timesheet, the information I entered is wiped, and I spend an hour trying to discern which portions of my billable (BILLABLE! I work by the hour, time spent on this costs my company money, costs me money by way of lost income earned in performance reviews, blatantly ruins my day, and ruins the fidelity of my timesheets by forcing me to try and back out my work for the day)

The TIMER feature in timesheets, a STOPWATCH feature that should be a simple start/stop, cannot properly roll over between hours. If you restart the timer on a line, because (god-forbid) you start a task and the timer, stop the task and a timer, start a new task and a new timer, stop a new task and a timer, and restart the original task and its timer, the thing cannot simply add more time to the original line. No, when it reaches the next hour (1.4 -> 1.9 -> 2.0 -> 2.1 is expected and correct behavior) it just fails entirely, and continues to neglect full hours going forward. (1.4 -> 1.9 -> 0.0 -> 0.9 -> 0.0 -> 0.9 -> 0.0 -> 0.9). This is a baseline thing which i would consider only a slight step up in difficulty from not deleting my activity description (which CRM does frequently)

But why am I having to rank timesheet features by difficulty? My company has paid for Dynamics 365 services, and it is functional to the minimum degree.

Contact entries cannot be related to more than 3 cases? The "Recent Cases" table on the right is not one table - it's FIVE IDENTICAL TABLES arranged vertically along the right side of the screen. Of these, the top and the bottom entries CANNOT be used, and attempting to associate the Contact to a Case returns an error. The MIDDLE THREE tables only accept ONE ENTRY each - my contact is associated with DOZENS of case files, and I am limited to THREE?

This list goes on. This product is awful. This is absolutely awful. DO NOT purchase this product. I am a baseline wage-earner in my company, and am not whatever customer-relations / customization employees Microsoft use to field customer complaints / cater this service, but whatever they are doing is doing done poorly.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 2.0/10

Patrik O.
Branche: Informationstechnologie & -dienste
Untern. Größe: 1.001-5.000 Mitarbeiter
Mit Google übersetzen

Most modern ERP system available

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 10.10.2019
Quelle der Bewertung: Capterra

Not using it productive yet, but looking forward to have a journey with D365FO and CE.

Vorteile

It's developing like crazy. When you compare what was the status of D365(FO for example) one year ago and what it offers today (including the growing Azure stack) you will see how it improved in the past and the train keeps driving really fast. Easy to get access to preview features and you can be part of the process by giving feedback to MS directly.

Nachteile

Some functionaly still under development which means you will hit a wall with some of your requirements when upgrading form an existing ERP solution.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
7.9/10
Basierend auf 3.578 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Dynamics 365 Preis

Dynamics 365 Preis

Beginnt ab
115,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4/5
Basierend auf 3.578 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Dynamics 365 Funktionen

Dynamics 365 Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Rechnungsmanagement
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4.2/5
Basierend auf 3.578 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für Dynamics 365

Zusätzliche Informationen für Dynamics 365

Schlüssel-Features von Dynamics 365

  • Beschaffung und Finanzierung
  • Business Intelligence und Berichterstattung
  • Finanzverwaltung
  • Herstellung
  • Humankapital-Management
  • Projektmanagement und Rechnungswesen

Dynamics 365 Häufig gestellte Fragen

Dynamics 365 Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Dynamics 365.

F. Welche Preispläne bietet Dynamics 365 an?

Dynamics 365 bietet folgende Kostenpläne an:

Beginnt ab: 115,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von Dynamics 365?

Dynamics 365 bietet die folgenden Funktionen:

  • Business Intelligence und Berichterstattung
  • Finanzverwaltung
  • Humankapital-Management
  • Herstellung
  • Beschaffung und Finanzierung
  • Projektmanagement und Rechnungswesen

F. Wer sind die typischen Nutzer von Dynamics 365?

Dynamics 365 hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

F: Welche Sprachen werden von Dynamics 365 unterstützt?

Dynamics 365 unterstützt die folgenden Sprachen:

Arabisch, Chinesisch (vereinfacht), Chinesisch (traditionell), Tschechisch, Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Hebräisch, Ungarisch, Italienisch, Japanisch, Koreanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Thai, Türkisch

F. Welche Preispläne bietet Dynamics 365 an?

Dynamics 365 hat folgende Preismodelle:

Abonnement

F. Unterstützt Dynamics 365 mobile Geräte?

Dynamics 365 unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert Dynamics 365?

Dynamics 365 kann in folgende Anwendungen integriert werden:

Astea Alliance, Cincom CPQ, Coresystems, Gatekeeper, KeyedIn Projects, Nexus, Odyssee Service, QCommission, SyncForce, WorkBook

F. Welche Varianten der Kundenbetreuung bietet Dynamics 365 an?

Dynamics 365 bietet folgende Optionen für Kundensupport:

Forum, Wissensdatenbank, Online-Support, Telefon-Support