ShareFile

Sharefile is very user-friendly which is extremely helpful for our clients. Sending huge files that contain personal information can be scary, particularly to our clientele,. So, to have something that is easy to use, yet safe, makes a huge difference. Their customer service is outstanding. If you have a question of any kind, they are always available to answer questions and offer solutions as to how to get the most out of this software.

The biggest issue I have is that not everyone uses it. In the Elder Law arena, many clients and even state and county offices are resistant to change and technology, and would rather just rely on using tons of paper. I'm really hoping that this changes in the near future.

I use this platform when I want to store final versions of documents that I want to share with others, while controlling who has access in an easy to use way.

In today's virtual environment, where online collaboration is essential, I find ShareFile to be cumbersome to use. For collaborative files, our organization turns to Google Drive (internal) and One Drive (for internal and external collaboration).

This program is great for small to large businesses alike. ShareFile gives you multiple tools to access your data including a desktop app, sync tool, drive mapper (to emulate a drive that links to your data) and an Outlook add-in that allows you to send and request files. The add-in even lets you set the attachment size so that anything larger will be turned into a storage location within ShareFile so you don't clog peoples' mail boxes with a lot of large attachments.

Support is not always that fast. If you have a lot of information to transfer you need to be patient as the upload tool for the initial file transfer can take some time.

It's elementary to use and requires no prior experience. The file synchronization is excellent, and we can exchange files from anywhere. We may create links to the files and email them to you. Each file can have access controls applied to it, preventing an permitted-less user from obtaining it.

Users can only examine zip files in read-only mode, which is a disadvantage. The content upload speed is abysmal and should be improved. When comparing to other competitors, it is rather costly and i believe it is the most expensive on the market.