PointClickCare EHR platform is uniquely designed to help long-term care providers of all sizes manage the complete life-cycle of resident care. PointClickCare seamlessly integrates clinical, billing and administrative processes to maximize reimbursements and enhance quality of care.
This software is so easy to use compared to others, in my experience.
PCC is very user friendly. We were able to implement and use it with very little training.
I've used other software and had issues with journal entries not posting to the GL, or invoices not posting to the GL, but with PCC, all the modules communicate as they should.
The reports that run through PCC are clear and easy to read unlike our previous software.
I make bi-weekly payroll entries, using multiple GL accounts, and with PCC we can set up a recurring entry, only having to change the dollar amounts with each payroll. This saves a lot of time and work.
Reports are searchable. When I'm entering an invoice, I can put notes in the memo, then If I'm looking for a specific memo for a vendor, I can pull a vendor transaction report, hit CTRL + F, and search the report for the invoice. This has come in handy quite often when we are trying to figure out when the last time we ordered something was, or how much we paid for it.
I would like to be able to change invoices while the period is open. Once they are entered, they must be voided to make any changes.
I like the ease of finding information. Many of the reports are very helpful - you can just adjust to your specifications and run. I have hardly ever seen trouble with the system going down or not working properly - very reliable.
I use the clinical tab more, but am in an administrative position within our LTC facility so reports are very helpful. I wish that there were a way to make the reports more customized - maybe a whole report writing feature where you could get the specific data that you are looking for, in the way that you want it to export. We also have trouble with the whole outpatient therapy set up. It seems confusing as to where to find the resident's information or where to upload documents when a resident is a outpatient SNF for therapy but is living in our assisted living or memory care unit. PCC won't recognize the resident as a new admit to SNF when they move into SNF if they are already an outpatient for therapy. Maybe we just need to know how to use it properly, but it seems rather convoluted and unclear.
The overall experience with Point Click Care has been positive. PCC is constantly updating and changing the way they offer training within PCC. They have recently added videos and streamlined help desk within the program. I would recommended PCC for SNF and senior living needs at any facility.
-Can assist in helping track referrals.
-Can assist in tracking rehospitalziation and length of stay
-Assists in tracking data and the QAPI process.
-It has a robust tool and assessment base for care management
-It has other tools related to business analysis and financial management
A big plus is the customer support for Point Click Care is available and eager to address any concerns.
- Cloud based Electronic Health Record. This means if your internet goes down, you're not going to have access to your data and patient records. A reliable internet connection is a must.
Overall, I have approx 4 years of experience with this program, and like it the best, out of the other programs I've also used.
I enjoy the ease of using this product. It makes medication and treeatment passes easy. It provided quick look-up for patient profiles, personal contact information, and over-all general information on a patient.
Attempting to re-order medications can be a hassle. Since the update, one must re-order meds via the eMAR. This can be an issue due to time restraints of medication pass. Since the last two updates, manuevering the system has actually gotten more difficult, not easier. Attempting ot print out complete reports on medication and treament order history is not nearly as easy and simple stepped, as previously prior to the latest updates.
Learning this program is super fast and easy. All patient info is in their clinical chart, Going in to EMAR, the ETAR is just another click away. Making passing meds and doing treatments easy to follow. Meds can be grouped together to the time frame your passing them , or click on all meds due that shift. Times are color coded to assist with whats due now, whats late and what needs to be given.
D/Cd meds i think should be in med list, just marked as D/C, rather than an separate section of just D/Cd medications
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