CiviCRM

We've used CiviCRM for years to handle all of our even registrations. While it may not be the slickest thing out there, it's been very capable of taking on this task.

This may or may not be a con for some, but it's been largely unchanged for years. The consistency makes it pretty easy to use, but it's probably aging a bit.

This CRM has lots of capabilities, but honestly none I particularly like. No features are better than any other CRM I've used.

I genuinely dislike just about everything about this product--the UX and UI are awful. There is a completely unreasonable expectation that users will have time and expertise for extremely complicated customizations and processes. There are frequent errors that render the system unusable and are often unfixed for weeks. Do not choose this product.

The flexibility of this platform is truly amazing. You can customise it to your exact needs and the range of features is unbeaten. Most powerful CRM I have come across.

The user interface is what lets this platform down. It is not responsive and although a developer has made a mobile app, it is too late to the game and does not properly give you the power of CiviCRM in your mobile. Considering most people now will want to access these platforms from phones, this is what makes CiviCRM unfortunately not really future proof.

CiviCRM allowed me to manage as many as possible thanks to the registration forms, follow up with the CRM and customize your preferences. With the Reports module I was able to obtain voting statistics and focus on undecided voters. An agile solution of multiple applications. Connected to my Joomla Portal.

I had problems connecting to my big data server to process the collected information together with other databases. Specifically Kafka.