Squarespace

I have been designing websites professionally for over 15 years and it's very rare that I don't design on Squarespace for clients. It's easy to use, the templates are beautiful, and there are so many features and endless flexibility.

I wish custom code injection was available on the basic/personal levels. As of right now, you need to upgrade to the business account to inject any code in the header or footer.

Elegant design: Squarespace offers a wide range of beautifully designed templates that make it easy to create a visually appealing website.User-friendly interface: Squarespace has a simple and intuitive interface that makes it easy for users to navigate and make changes to their website.Excellent customer support: Squarespace offers excellent customer support through email, chat, and phone, making it easy for users to get help when they need it.

Higher price point: Squarespace is more expensive than some other website builders, which may not be feasible for all users but since we work with different e-commerce company they don't mind with what they pay.

Squarespace makes it easy to get websites up quickly -- we've built three, and all went from zero to launch within three days. If you just need some standard startup landing pages, Squarespace is for you.

Their customer support is great if about the basic blocks.

Squarespace has some gotchas that make for substantial challenges beyond the first few months of business unless you're willing to either pay for external plugins or write code, and that comes with several major caveats, such as:

* weird things such as sliders for images simply don't exist
* custom CSS only applies at the site and not the page level
* spacing is somewhat odd with no fine-grain control
* certain JS plugins simply don't work on the site
* there is NO undo of any unkind except plaintext
* there is NO copy/paste or page templating

Perhaps the biggest issue is that it feels like Squarespace is trying to straddle the fence between being the leading CMS and the leading ecommerce platform and as a result it is neither. Frankly, the basic site experience is such that we'd be very reticent to ever deploy the ecommerce capability for a client, and so we use it for customers with mostly static content who blog a couple of times / week or less.

The lack of premium support for code issues further hampers their market share -- adding that as an option might provide more revenue for them and a way forward, as few other platforms do.