Zoho Survey

4,6 (437)
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Alles Umfragen – einfach und leistungsstark.

Über Zoho Survey

Zoho Survey ist ein Online-Umfrage- und Fragebogen-Erstellungstool, das von kleinen bis großen Unternehmen mit Leichtigkeit eingesetzt wird.

Erstelle Umfragen, um deine Zielgruppe anzusprechen und Feedback von ihnen zu erhalten. Zoho Survey bietet dir alle wesentlichen Funktionen, um Umfragen zu erstellen, zu verteilen und die erhaltenen Daten zu analysieren. Statte dich mit den Informationen aus, um klügere Entscheidungen zu treffen.

Wir bieten dir über 200 vorgefertigte Vorlagen zu einer Vielzahl von Themen, die dir den Einstieg erleichtern. Du kannst auch mit Zoho CRM, SalesIQ, Kampagnen, Google Docs und MailChimp integrieren.


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Zoho Survey

4,6 (437)
VS.
Häufig bewertet

Startpreis

35,00 $
Monat
20,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

59
186

Integrationen

11
36

Bedienkomfort

4,7 (437)
4,4 (2.129)

Preis-Leistungs-Verhältnis

4,3 (437)
4,5 (2.129)

Kundenservice

4,4 (437)
4,4 (2.129)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,6 /5
(437)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,5/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,4/5

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Zeigt 5 von 437 Bewertungen
Pablo Andres
Pablo Andres
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Exceptional tool to create surveys, flexible and very easy to use.

Bewertet am 14.7.2023

The experience is really good, positive and quite fluid with Zoho Survey, it has allowed us through...

The experience is really good, positive and quite fluid with Zoho Survey, it has allowed us through the surveys to collect valuable information for our team and our company in general, the implementation of Zoho Survey made possible and favored the strengthening, strengthening and improvement of all the different operational processes of the various business units of our company from the actual data collected that catapulted the personal and collective team performance, which was reflected in a considerable increase in our productivity.

Vorteile

Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys easily and quickly thanks to the different functionalities it offers and the different predefined templates it puts at my disposal that I can easily adapt to any particular need I have or according to the audience I want to target to collect specific information, I can also distribute the surveys easily and without complications in social networks or through personalized links and other media; we use Zoho survey especially to know and measure the satisfaction of our customers after interacting with the different functional business areas of our company; either by installation process of the contracted services, customer service when they want to resolve any concerns, technical support when they have any inconvenience in their services, among others. I like the way it complements with Zoho Sheet, since I can easily export the collected information and at the same timeI can analyze, which favors the decision making for the improvement of the deficiencies of our processes directly related to our customers.

Nachteile

We are using it for more than three years and during this time we have not experienced any failure or problem with its use, Zoho Survey is an excellent tool for creating surveys, it is flexible, efficient and easy to use that's why and being honest I have no negative comments to share.

Juan David
Juan David
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Incredible online survey tool.

Bewertet am 15.6.2023

Zoho Survey allowed us to identify gaps and weaknesses in the processes we perform daily for...

Zoho Survey allowed us to identify gaps and weaknesses in the processes we perform daily for customers in relation to the provision of our products and services. Zoho Survey gave us all the capacity to collect in a short time valuable information for the operation, allowed us to know the experiences and opinions of customers and based on these arguments, to achieve over time the improvement and improvement of each of them. The experience has been really organic and beneficial with this product.

Vorteile

It is a great online survey tool, it is intuitive and easy to use, it offers a modern, attractive and complete user interface, and it is supported by a set of essential features that allow us to easily collect information from a given audience. Zoho survey allows us to know the opinions and experiences of our customers, which we can analyze and evaluate to strengthen and improve the overall quality in the provision of our services, from the installation to the interaction with the different business areas (customer service, technical and commercial support). I especially appreciate the way it integrates with Zoho Lens, Zoho Show, Zoho Sheet and other native tools.

Nachteile

There is not a lot of information available on the Internet that can be used to enhance and take full advantage of the capabilities offered by this amazing online survey tool.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Simple, slightly basic, but not as user-friendly

Bewertet am 10.8.2022

Vorteile

It's relatively easy to set up a questionnaire and collect data to be used in your market research. It gives you just enough customization that you can ask the questions you need.

Nachteile

The user interface isn't as pleasing as other platforms I've used, and the website takes a little longer to load.

Carolina
Carolina
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Zoho Survey makes it easier to get to know our customers

Bewertet am 11.6.2023

In many occasions having contact with users and knowing their requirements and tastes makes it...

In many occasions having contact with users and knowing their requirements and tastes makes it possible for us to go a step ahead in order to provide that plus that allows our organization to enjoy an excellent reputation in the final customers, Zoho Survey offers a professional alternative for the creation of aesthetically visual surveys, with alternative questions and answers capable of giving details, easy to create and distribute in different communication channels, customizable (branding) to ensure greater confidence in customers and the data collected are exportable to different tools of our choice for their respective analysis, all this makes Zoho Survey a tool that is on par with other similar tools with excellent reputation.

Vorteile

This powerful tool allows us to create surveys in a few minutes with features and details quite striking, has a user interface which is very intuitive and offers the facility to anyone without prior knowledge the ability to design and implement high quality surveys; also facilitates the distribution of such surveys through social networks, custom links and multiple channels of information in order to reach the target audience; the data collected is stored in the cloud and thanks to the integration with other tools of the Zoho suite or even third party tools, it allows us to analyze the data with different tools according to our taste; users who have had contact with some of our surveys are attracted to the interactivity of these and the security offered by entering personal data in it.

Nachteile

Basically we use the tool for surveys with which we can audit the quality of service provided to our customers distributed in LATAM, in function of this we found no faults or negative points which can contribute because since we started the implementation to date the tool has behaved up to our requirements, moreover, we are amazed every day with advanced features which at the beginning we did not make use of it.

Mauricio
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The simplest, most complete and robust way to conduct surveys.

Bewertet am 8.8.2023

The experience with Zoho Survey is complete and positive, its implementation has benefited in all...

The experience with Zoho Survey is complete and positive, its implementation has benefited in all aspects the productivity of our company and especially of our operation, it provided us with an efficient system to measure the performance of our activities and processes related to our customers, enabling us to make more accurate and effective decisions for its strengthening and improvement, which has led to a pronounced increase in their satisfaction.

Vorteile

Its unpredictable ease of use and integration with Zoho and third party tools already implemented in our help desk operation, Zoho Survey allows us to select from different types of questions and answers that can easily be tailored to a specific need, plus it has an efficient ability to analyse the data collected, which favours 100% more informed and accurate decision making, as we can know the different experiences of customer interactions with our services and processes which facilitates its strengthening and improvement.

Nachteile

Everything has been going well with Zoho Survey since its implementation, we haven't really faced any inconvenience, I don't have any negative comments to share at the moment.

5 von 437 Bewertungen angezeigt Alle Bewertungen

Zoho Survey Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Zoho Survey.

Zoho Survey bietet folgende Kostenpläne an:

  • Ab: 35,00 $/Monat
  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Verfügbar

Zoho Survey hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Zoho Survey unterstützt die folgenden Sprachen:

Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch

Zoho Survey unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Zoho Survey kann in folgende Anwendungen integriert werden:

Google Docs, Mailchimp, Meta for Business, Shopify, Slack, Tableau, Zendesk Suite, Zoho CRM, Zoho Campaigns, Zoho SalesIQ, Zoho Sheet

Zoho Survey bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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