Act! Übersicht

Was ist Act!?

CRM and emarketing together as one – Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.

Act! Übersicht

Kosten

Beginnt ab
15,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Act! CRM Essentials: $15 / user / month
Act! CRM Standard : $30 / user / month
Act! CRM Expert : $45 / user / month


Act! Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Australien
Unterstützte Sprachen
Deutsch, Englisch, Französisch

Medien

Powerful Marketing Automation - Real-time Results
Powerful Marketing Automation - Real-time Results
Act! Marketing Automation - Comprehensive Campaign Management
Pipeline Management View with Additional KPIs
Act! Marketing Automation Template Editor
Act! Marketing Automation - Visual Workflow Designer
Actionable Business Insights
Act! CRM Appli Mobile
Act! Screenshot: Powerful Marketing Automation - Real-time Results Act! Screenshot: Powerful Marketing Automation - Real-time Results Act! Screenshot: Act! Marketing Automation - Comprehensive Campaign Management Act! Screenshot: Pipeline Management View with Additional KPIs Act! Screenshot: Act! Marketing Automation Template Editor Act! Screenshot: Act! Marketing Automation - Visual Workflow Designer Act! Screenshot: Actionable Business Insights Act! Screenshot: Act! CRM Appli Mobile

Act! Bewertungen

Act! Bewertungen

Gesamtbewertung
3,7
/
5
Ausgezeichnet
237

Sehr gut
180

Durchschnitt
93

Gering
57

Schlecht
66

Preis-Leistungs-Verhältnis
3,8
Funktionen
3,7
Bedienkomfort
3,7
Kundenbetreuung
3,3
66% haben diese Anwendung empfohlen
Thomas O.

Love the ease of use for both entering data and retrieving info

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.


Mit Google übersetzen
Tammy W.

ACT! for Insurance/Financial Advisors

I love all the features that meet the needs of financial advisors. The customizable fields are beneficial and improve the overall use of the software. It has probably just as many features as other customer relations management programs but cost is substantially less. Very happy with my selection.


Mit Google übersetzen
Bud M.

22 year plus customer Sage / Act

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.


Mit Google übersetzen
Kathryn S.

I have used this software sice ACT4

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.


Mit Google übersetzen
Paul B.

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom


Mit Google übersetzen
Thomas O.
Branche: Pharmazeutika
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Love the ease of use for both entering data and retrieving info

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 7.5.2018
Quelle der Bewertung: Capterra

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Vorteile

The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Nachteile

I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Tammy W.
Branche: Versicherung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

ACT! for Insurance/Financial Advisors

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 14.10.2020
Quelle der Bewertung: Capterra

I love all the features that meet the needs of financial advisors. The customizable fields are beneficial and improve the overall use of the software. It has probably just as many features as other customer relations management programs but cost is substantially less. Very happy with my selection.

Vorteile

The Act! for Advisors software has been modified to meet the requirements of a financial advisor which includes being able to input information regarding insurance contracts. The new Marketing Automation is an great way to send out Newsletters, etc.

Nachteile

They have lots of online resources/video's to learn the Marketing Automation. You can also speak to customer service but they recently cut their remote access where you can have customer service work on your computer to help answer/show you how to do things with the marketing automation.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Bud M.
Branche: Finanzdienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

22 year plus customer Sage / Act

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.4.2017
Quelle der Bewertung: SoftwareAdvice

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.

Vorteile

I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.

Nachteile

Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 3.0/10

Kathryn S.
Branche: Verbraucherdienste
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

I have used this software sice ACT4

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.8.2020
Quelle der Bewertung: SoftwareAdvice

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.

Vorteile

The heritage base of this software is amazing. Its creators designed it to easily collect contact info was and is still unmatched. They thought of everything 20 years ago. They loved developing this software.
And Then ???

Nachteile

Every company that has owned ACT since Act 6 has treated it like an unwanted child. There is no pride attached to it. If it crashes support will get you and running. But if you run into a glitch in forms or something, your going to have to sail that ocean all alone

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Paul B.
Branche: Elektrische/elektronische Fertigung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 31.10.2019
Quelle der Bewertung: Capterra

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Vorteile

I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Nachteile

There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 7.0/10

Nutzerempfehlung
7,3/10
Basierend auf 633 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Act! Preis

Act! Preis

Beginnt ab
15,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Act! CRM Essentials: $15 / user / month
Act! CRM Standard : $30 / user / month
Act! CRM Expert : $45 / user / month

Act! CRM Essentials: $15 / user / month
Act! CRM Standard : $30 / user / month
Act! CRM Expert : $45 / user / month

Preis-Leistungs-Verhältnis
3,8/5
Basierend auf 633 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Act! Funktionen

Act! Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
3,7/5
Basierend auf 633 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Zusätzliche Informationen für Act!

Zusätzliche Informationen für Act!

Schlüssel-Features von Act!

  • Opportunity management

Vorteile

  • Rich Customer Management: Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place—Act!—for a complete view of relationships across your team

  • Organisation : Act! keeps all your contact & customer details (history, notes, etc.) accessible at the same place to easily organise, prioritise and follow-up on prospection and sales activities.

  • Mobile app: Act! Companion, a mobile CRM app for iPhone®, iPad®, and Android™, keeps you connected to key Act! details from wherever you work

  • Powerful Emarketing: Optimize all the ways you and your team communicate with prospects and customers to maximize engagement and drive business growth with Act! Marketing Automation.

  • Dynamic Sales Pipeline Management: Manage opportunities using a simple, out-of the-box sales process or one configured to fit your company’s sales methodology. See a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts.

  • Actionable Business Insights: See dynamic, visual snapshots of real-time metrics with interactive, graphical Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs for smarter decision-making.

  • Custom tables: Unlock the full potential of Act! with Custom Tables! Manage detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects with ease.

  • Popular Apps & Integrations: Connect with Microsoft® Outlook®, Slack™, QuickBooks® Online, Shopify, and hundreds of additional apps that extend the power and reach of Act! with Act! Connect. Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! and the apps of your choice.

  • Act! Häufig gestellte Fragen

    Act! Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Act!.

    F. Welche Preispläne bietet Act! an?

    Act! bietet folgende Kostenpläne an:

    Beginnt ab: 15,00 $/Monat

    Preismodell: Abonnement

    Gratis Testen: Verfügbar

    Act! CRM Essentials: $15 / user / month Act! CRM Standard : $30 / user / month Act! CRM Expert : $45 / user / month

    F. Was sind die Hauptfunktionen von Act!?

    Act! bietet die folgenden Funktionen:

    • Opportunity management

    F. Wer sind die typischen Nutzer von Act!?

    Act! hat die folgenden typischen Kunden:

    Kleine Unternehmen, Mittlere Unternehmen

    F: Welche Sprachen werden von Act! unterstützt?

    Act! unterstützt die folgenden Sprachen:

    Deutsch, Englisch, Französisch

    F. Welche Preispläne bietet Act! an?

    Act! hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Act! mobile Geräte?

    Act! unterstützt die folgenden Geräte:

    Android, iPhone, iPad

    F. Mit welchen anderen Applikationen integriert Act!?

    Act! kann in folgende Anwendungen integriert werden:

    Campaign Monitor, CloudCall, Constant Contact, DevHub, Evolve IP Phone System, HomeTrak, Mailjet, SalesNexus, SpitFire, Workato

    F. Welche Varianten der Kundenbetreuung bietet Act! an?

    Act! bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Forum, Wissensdatenbank, Video-Anleitungen, Online-Support, Telefon-Support