Nutcache

I love the ease of use and the fact that the developers implement features we have asked for during the years. It shows their commitment towards their users and I love it that we can feel that we are being heard.
The recurring invoicing is one of my favourites and the option to view a client accounts invoices, estimates and activity.

That it is not responsive. Difficult to sit in front of a client to give them an instant quote. That would be awesome if we can do that.

Also, a proper app where we can do quotes, send invoices, log payments and view client accounts.

When I was starting a company, there was a lot to do and no great way to keep track. Nutcache was a great solution to get off the ground quickly and easily with tracking hours while being able to effectively invoice clients. As the company grew, it was easy to bring other people into the project and use it to track the company's progress as a group.

I would love to have more control over the reports. The tool and interface is very valuable, but seems limited in its ability to customize and output the information in ways that I can bring it into other programs for either analysis or presentation to others.

I would also welcome some further power put behind the Gantt charts. I think being able to tie in schedule more and register delays, critical paths... some more of the aspects that you can find in Microsoft project, would be very useful.

It does what I need... Track my hours and equipment expenses for each client, allowing monthly invoicing. I also like that it manages the invoicing process.

While Nutcache is full featured, there are too many small issues that indicate there isn't enough attention to detail. it's overall GUI is not intuitive. For example, it's not obvious how you should invoice a customer from the time tracking you have done. You have to use trial and error to find out and then memorize that process. Little things are missed. For example, it gives me the option of changing the subject of the email that is sent containing the invoice. Unfortunately, the email still goes out with the default subject.

We used the free version for a while before purchasing the pro version to allow us to invoice two separate companies. I appreciate how easy it is to use and how often new features are added. We have been using the software for about three years now.

The time tracker section is unwieldy and difficult to use. Since we will be using this part of the software on a regular basis a process review or overview video would be helpful.