Geckoboard ist eine schnell und einfach zu installierende Dashboard-Software für große Bildschirme in Büros. Sie wurde für Kundenbetreuungs-, Vertriebs-, Marketing-, Produkt- und eCommerce-Teams in Online-Unternehmen entwickelt und bietet eine Echtzeitansicht für wichtige Kennzahlen und Zielfortschritte. So können Teams Arbeitsaufgaben optimieren, um Ziele besser zu erreichen und schneller auf Probleme zu reagieren. Das ist eine klare Ansage hinsichtlich Absicht und Zweck.
Geckoboard lässt sich in wenigen Minuten einrichten, da es sich direkt mit jenen Tools verbindet, die du jeden Tag verwendest. Wähle einfach die gewünschten Kennzahlen aus und entscheide, wie du sie visualisieren möchtest – Entwickler brauchst du dafür nicht. Zu Data Connectors gehören Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp und Mixpanel.
Mit der Screen-Management-Funktion kannst du außerdem schnell und bequem Dashboards auf einen großen TV-Bildschirm übertragen und festlegen, welche Dashboards remote angezeigt werden sollen. Dashboards dienen dazu, mittels Abstand die Klarheit zu erhöhen, sodass du Fortschritte mit Blick auf wichtige Kennzahlen und Ziele auf einen Blick verfolgen kannst.
Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.
I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.
I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.
I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.
I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.
There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.
And another is that there is no way to select multiple objects and copy them to another dashboard quickly.
But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.
Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.
At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data.
After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Why? Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets).
We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc. Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information. For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health). This has enabled our customer service team to know what's going on at any given point.
On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture.
From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs.
In conclusion this is a great tool that has brought big changes to the company. I would strongly recommend it to anyone that's serious on sharing data with their team.
Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer.
- Out of the box integration with some of the most popular systems out there (almost 70 as of now).
- Ease of use to setup the dashboards. Basically point and click.
- Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them).
- Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls.
- Easy to setup rotation between different dashboards (they call them loops).
- Excellent customer service.
- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard.
- The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes.
- Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).
If you have TVs or monitors on your wall, you've already made an investment to get data in front of your team. Geckoboard is a great way to do this. It isn't perfect yet, but is still the easiest tool I've used to get data up quickly.
Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.
You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)
Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.
The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!
Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.
It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.
Weiter unter folgen häufig gestellte Fragen über Geckoboard.
Geckoboard bietet folgende Kostenpläne an:
Beginnt ab: $25/Monat
Kostenlose Testversion: Verfügbar
Geckoboard bietet die folgenden Funktionen:
Geckoboard hat die folgenden typischen Kunden:
Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen
Geckoboard unterstützt die folgenden Sprachen:
Geckoboard hat folgende Preismodelle:
Wir haben keine Informationen darüber, welche Geräte Geckoboard unterstützt
Geckoboard kann in folgende Anwendungen integriert werden:
ActiveCampaign, Ambassador, Bitium, Campaign Monitor, Chargify, FreeAgent, Hosted Graphite, PipelineDeals, Zapier, Zendesk
Geckoboard bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Video-Anleitungen