RazorSync
Außendienstmanagement-Software und App für das Mobiltelefon.
4,4 /5 (440 Bewertungen) Eine Bewertung schreibenRazorSync Übersicht
Was ist RazorSync?
Mit der Außendienstsoftware von RazorSync können Servicemitarbeiter Aufträge planen und verfolgen, Mitarbeiter verwalten, Kostenvoranschläge erstellen, Angebote erstellen, Zahlungen bearbeiten und Kundendaten von der Baustelle oder im Büro, online oder offline, aktualisieren. Mit der RazorSync Field Management Software reduzieren Kunden Zeitverluste, senken die Betriebskosten, steigern den Umsatz, verkürzen ihre Abrechnungszyklen und verbessern die Kundenzufriedenheit.
Die erschwingliche Software von RazorSync ist die einfachste Möglichkeit, dein Unternehmen zu organisieren. Die Unternehmenskunden können ihre Kunden und Außendienstmitarbeiter verwalten, Mitarbeiter planen und entsenden, Routen mit der Integration von Google Maps optimieren und durch die Integration von QuickBooks doppelte Einträge und überflüssigen Papierkram vermeiden. Mit RazorSync ist es einfach, Kostenvoranschläge, Angebote und Rechnungen zu erstellen und mobile Zahlungen vor Ort zu akzeptieren, um einen effizienteren Fakturierungszyklus zu ermöglichen, der dir jede Woche Stunden spart. RazorSync hilft, die Produktivität und Effizienz zu steigern und Fehler zu reduzieren, um den Cashflow zu verbessern und Papierkram zu vermeiden.
RazorSync ist die auf Platz 1 bewertete Software für mobile Dienste im iTunes App Store und bei Google Play. Die Außendienstsoftware von RazorSync wurde beim 12. jährlichen Dealer Design Awards Programm in der Kategorie „Contractor Services and Software“ mit dem Silberpreis ausgezeichnet. RazorSync erhielt außerdem die höchsten Auszeichnungen bei den 11. jährlichen American Business Awards. RazorSync wurde unter 3.200 Nominierungen für den optimalen Einsatz im Außendienst, robuste Funktionalität, laufende Verbesserungen, außergewöhnliche Kundenbetreuung und Erschwinglichkeit für jede Unternehmensgröße ausgezeichnet.
Über RazorSync, LLC
RazorSync ist ein führender Software/Applikations-Hersteller für die Außendienstbranche mit Sitz in Minneapolis, Minnesota. Das Ziel ist, erschwingliche Lösungen anzubieten, die es den Kunden ermöglichen, sowohl ihre Produktivität als auch ihre Rentabilität zu steigern.
RazorSync Übersicht
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RazorSync Funktionen
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RazorSync Bewertungen
RazorSync Bewertungen
Best Bang for Buck!
I run an energy auditing / inspection firm and I have tried dozens of other apps to help automate and track our workflow. We don't fit the standard mold of service companies since a majority of our business is new construction. We don't fit the mold of production companies since we are service based.
RazorSync is the only "of the shelf" solution that we could customize to fit our workflow. I have greater control and vision throughout our company now that everything is being tracked and measured through RazorSync.
What I would like have added or changed
I like it very much it suits our needs very well and I notice a steady improvement. So far the customer service has been great every time a call. I believe over the last 3-4 years we had a technical issue only once when Amazon servers were down or something. Will keep on using it and recommending it to my peers.
Makes our business work...
Without a software like this, our company would be almost impossible to operate efficiently. Although it can be slow responding to touch at times especially when the techs are navigating between screens on ipads in the field, it does function well 90% of the time.
RazorSync is great for any sized business
very good program, with a few minor changes can be great!
Time-efficient , least paperwork more profit!
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Best Bang for Buck!
Vorteile
Customized statuses... Hands down our most important feature. We have several different types of inspections that have stages and steps that require both field users and office users to complete. Since we were able to customize the statuses to fit the stages of the project, I can see where everything is at a glance. I can color code the statuses by the responsible employee so that when glancing at the calendar, I know that I shouldn't see any bright yellow statuses that are over a week old... That tells me to go check on Kevin and see if he has a pulse. That type of tracking is INVALUABLE!!! I'm not waiting on reports or taking an employee's word that their tasks are completed.
All the other features are great but you can find the same features elsewhere (and pay a lot more).
Nachteile
Most of my cons are specific to the odd nature of our work. We routinely have different inspectors team up for a day and separate the next day and there is no way of assigning more than one employee to a task/work order. This leads to creating place holder events to indicate that the employee should look to another employee's schedule. It works... it's just a bit clunky.
UI- RazorSync does not appear nearly as polished as it's competitors. Because of the functionality, I feel that it's an acceptable trade off. The web browser view is the largest problem design wise. Again, we have as many users in the field as we do in the office so half of our company uses the web browser view. If you just run through the mobile app, you probably won't notice the awkwardness.
What I would like have added or changed
I like it very much it suits our needs very well and I notice a steady improvement. So far the customer service has been great every time a call. I believe over the last 3-4 years we had a technical issue only once when Amazon servers were down or something. Will keep on using it and recommending it to my peers.
Vorteile
Custom service forms. I can create a standard form for pretty much any need. I like the automatic invoicing and Quickbooks integration, gps locator for field workers and time keeping is also great
Nachteile
I am not sure if it is a "con" but I wish after I import all invoices from Razorsync to Quickbooks, that the invoices already have the checkmarks for the allowed payment options, as now after I generate 50 invoices I need to open each one and checkmark the 2 payment options (bank transfer and CC). On the other hand that way I may catch a wrongly generated invoice.
Another thing I don't like is when I set the recurring services/ work orders and I add a service item when I set up the recurring service (i.e. the cost of the service and a service form to be filled by our employee), the next time I set any service for this client it will include the same forma nd the same service item - so I need to go in and delete those --- is there a way to add service forms and items in a recurring service without having those aper in every later job for the same client?
Antwort von RazorSync
Thank you for the great review Pavel! We are grateful to be able to help your business. If you ever need anything, please feel free to reach out to us.
Makes our business work...
Without a software like this, our company would be almost impossible to operate efficiently. Although it can be slow responding to touch at times especially when the techs are navigating between screens on ipads in the field, it does function well 90% of the time.
Vorteile
We like that we can really track each service call and pull up reports that will list each call and what status it is in, based on what we customized out status headings to be.
Its great to be able to back track and un-invoice something if we want to reopen the work order, or service request.
Also, the fact of adding multiple work orders to one service request for a job that may be ongoing or needing return trips is an excellent feature and essential part of our requirements.
Nachteile
It is really tricky navigating and opening past work orders and invoices to view history.
Also confusing and somewhat limited in customizing customer entries and how it is set up for adding or deciphering sites versus billing, etc. Commercial customers can not be saved without adding a first and last name? this is strange and entries have to be modified in Quickbooks online after we export.
Antwort von RazorSync
Thank you Thomas for your review. We are glad to hear its making your business operate more efficiently! Please reach out if you have any questions, our team is always happy to help!!!
RazorSync is great for any sized business
Vorteile
I like the flexibility that comes with Razorsync. I can make adjustments on the fly
Nachteile
Inventory management portion leaves a lot to be desired
Antwort von RazorSync
Thank you Duane for this review! I am glad this has allowed you more flexibility. Please reach out if you ever have any questions!
very good program, with a few minor changes can be great!
Time-efficient , least paperwork more profit!
Vorteile
price, support, offline capabilities, relatively easy to use.
Nachteile
QB integration, communication with customers(ex. mail to only one person at a time), miss some intuitive options, no statement or finance charging option
Antwort von RazorSync
Thank you Marc for this review! I'm so glad we've been able to assist!! Please reach out if you have any questions, our team is always happy to help!!!
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RazorSync Preis
RazorSync Preis
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RazorSync Funktionen
RazorSync Funktionen
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Kategorien
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RazorSync Häufig gestellte Fragen
RazorSync Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über RazorSync.
F. Welche Preispläne bietet RazorSync an?
RazorSync bietet folgende Kostenpläne an:
Beginnt ab: 40,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von RazorSync?
Wir haben keine Informationen über die Funktionen von RazorSync
F. Wer sind die typischen Nutzer von RazorSync?
RazorSync hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von RazorSync unterstützt?
RazorSync unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet RazorSync an?
RazorSync hat folgende Preismodelle:
Abonnement
F. Unterstützt RazorSync mobile Geräte?
RazorSync unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert RazorSync?
RazorSync kann in folgende Anwendungen integriert werden:
Google Calendar, Google Maps, Microsoft Outlook, PayPal, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced
F. Welche Varianten der Kundenbetreuung bietet RazorSync an?
RazorSync bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen, Wissensdatenbank
I run an energy auditing / inspection firm and I have tried dozens of other apps to help automate and track our workflow. We don't fit the standard mold of service companies since a majority of our business is new construction. We don't fit the mold of production companies since we are service based.
RazorSync is the only "of the shelf" solution that we could customize to fit our workflow. I have greater control and vision throughout our company now that everything is being tracked and measured through RazorSync.