Verizon Connect Reveal

Verizon Connect Reveal

Flottenverfolgungsanalytik.

3.4/5 (452 Bewertungen)

Verizon Connect Reveal Übersicht

Kleine Unternehmen haben es verdient, dass man ihnen unter die Arme greift. Erfahre, wie du mithilfe dieser GPS-Flottenverfolgungslösungen Kosten senken, Kunden begeistern und die Produktivität steigern kannst. Mit der GPS-Flottenverfolgung kannst du dir ein vollständigeres Bild von den Abläufen im Außendienst machen – vom Zeitpunkt der Abfahrt bis zum Zeitpunkt der Lieferung. Diese Fahrzeugverfolgungslösungen sind intelligent und innovativ und liefern dir die Daten, die du für bessere Geschäftsentscheidungen benötigst.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Australien, Kanada, Europa, Lateinamerika, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch, Spanisch

Verizon Connect Reveal Bewertungen

Gesamtbewertung
3.4/5
58% Positive Bewertungen
141
Ausgezeichnet
119
Sehr gut
68
Durchschnitt
47
Gering
77
Schlecht
Shawn G.
Mit Google übersetzen

We Cried out for Help a Long Time

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 24.6.2019
Quelle der Bewertung: Capterra

Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Vorteile

We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Nachteile

The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

0.0/10
Robin M.
Mit Google übersetzen

Verizon Connect Autorenewal sham

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.1.2019
Quelle der Bewertung: Capterra

Awful.

Vorteile

I'm too disturbed by the customer service to comment positively about the software

Nachteile

We had been with Fleetmatics/Verizon Connect for 12 years. We rec'd little support though a couple of years back, a sales rep called to have us sign a new contract with an annual autorenewal. This November we were researching Fleet tracking options and called F/VC to find out when our contract was up. We were told at the end of January so mid-December, we reached out to them to tell them that we weren't going to renew (we found another provider with more services and lower prices) and asked what we needed to do. The man who introduced himself as our "Customer Success Partner" told me that our contract requires 60 days notification so we were stuck through Jan 2020. I explained that we hadn't been informed that when we called. He sent me a copy of the contract and told me "too bad" that my company should understand who it is doing business with. He said in no uncertain terms we were locked in through Jan 2020. I asked to speak to his manager but was told she was out of the office but well aware so if I called her the next day, I wouldn't have any better success.

I did a search on New York State law and learned that a contract w/ autorenewal needing notice of more than 30 days requires the vendor to notify the signee of their renewal timing by certified mail (or in person) betwn 15-30 days of the deadline or it's not enforceable. Within 24 hours I received confirmation that the contract will terminated this January and not the following!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

0.0/10
Ashley W.
Mit Google übersetzen

Incompetent Customer Service

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 19.7.2019
Quelle der Bewertung: Capterra

If you can find another company that has good coverage, choose them. I never had these kinds of issues before Verizon took over.

Vorteile

The software is user friendly and once you have the hang of it, it's easy to navigate the site as well as manage different locations and their vehicles as well. The reporting comes in handy as well.

Nachteile

The customer service is terrible. Ever since Verizon Connect took over Fleetmatics, it's all gone down hill drastically. While everyone I have talked with is very polite, they never seem to be able to discern between two different cases, can never send out the necessary parts as requested, even after they have said it will all be taken care of and they will ship out in no time. Just today, I called about a specific case number and wanted to make sure the parts needed for an install had shipped and would make it for our appointment on Monday, as we had not received them. The woman I spoke with could not find anything regarding the parts having shipped or not. She then said she found where they had arrived but that was for an entirely different case number. This was a situation where I already had to reschedule the install due to not having parts shipped as they said they would. So here we are, third time around and hopefully third times the charm. Unfortunately, this is the same story on each separate occasion when we need installs completed. I fully intend on trying to reach someone at a higher level to find out the reason behind this level of incompetency.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

4.0/10
Carlos F.
Mit Google übersetzen

Contract renewal

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.8.2019
Quelle der Bewertung: SoftwareAdvice

Everything was good till I try to get in contact with my account manager, I was placed on a phone call with a rep, because I was offered a better price on another company so I called to see if Verizon could have giving me a better price to increase my units. This was not possible because the only do this when the contract it about to expired, I remember that I had a contract, but my calculation it should had expired well it's not the case happen that I have sign up for 3 years renewable automatic 3 MORE YEARS if you don't provide then with a request on writing to be place on file till the end of your contract, but as per the rep I could buy my full contract, Well my advice to you is BE careful with this contract because it do not make sense to have a contract after you had comply with the first 3 YEARS 36 MONTH!

Vorteile

Software is good it do a good job but read your contract.

Nachteile

It refresh over 90 seconds most of the time.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

0.0/10
Norma S.
Mit Google übersetzen

Truck Tracking made easy

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 7.6.2019
Quelle der Bewertung: Capterra

Like i said before very useful tool to help keep your workers from driving to fast or reckless.

Vorteile

its easy to use to locate a truck. I really like the feature where i can get directions to a truck it is such a useful tool.

Nachteile

i don't like that its so hard for me to pull a report from the data. I just want to be able to pull a spread sheet that will have the information in one place for each truck. like for it to read simple not have to look everywhere for it
For Example
DATE:, Trk #,Engine on:,Stop Time:,Idle Time:,Travel Time:,Distance(mile),Start/End Time,VIOLATIONS
6/1/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/2/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/3/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/4/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING

Because right now i have to read the whole report look minute by minute to get to the end of the report for that information. I think this way would be way easier for me to get & pull the data i need. Plus i have to go through the replay to see if there were any speeding or braking violations with what the speed is with how fast the where going. Looking forward to maybe seeing this happen.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Verizon Connect Reveal Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Verizon Connect Reveal Funktionen

  • API
  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Überwachung

  • Aktivitäts-Verfolgung
  • Audit Trail
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Compliance Management
  • Daten-Import / -Export
  • Dokumentenspeicher
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Integration von Dritten
  • Inventarverwaltung
  • Rechnungsmanagement
  • Wirtschaftsprüfung
  • Workflow-Management

Verizon Connect Reveal Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Verizon Connect Reveal.

F. Welche Preispläne bietet Verizon Connect Reveal an?

Verizon Connect Reveal bietet folgende Kostenpläne an:

Preismodell: Abonnement

Kostenlose Testversion: Nicht verfügbar

F. Was sind die Hauptfunktionen von Verizon Connect Reveal?

Wir haben keine Informationen über die Funktionen von Verizon Connect Reveal

F. Wer sind die typischen Nutzer von Verizon Connect Reveal?

Verizon Connect Reveal hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von Verizon Connect Reveal unterstützt?

Verizon Connect Reveal unterstützt die folgenden Sprachen:

Englisch, Spanisch

F. Welche Preispläne bietet Verizon Connect Reveal an?

Verizon Connect Reveal hat folgende Preismodelle:

Abonnement

F. Unterstützt Verizon Connect Reveal mobile Geräte?

Verizon Connect Reveal unterstützt die folgenden Geräte:

iPhone

F. Mit welchen anderen Applikationen integriert Verizon Connect Reveal?

Verizon Connect Reveal kann in folgende Anwendungen integriert werden:

Whip Around

F. Welche Varianten der Kundenbetreuung bietet Verizon Connect Reveal an?

Verizon Connect Reveal bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen