athenaOne
Über athenaOne
athenaClinicals hilft Ärzt*innen bei der Bereitstellung qualitativ hochwertiger Versorgung, indem es den Versorgungszeitpunkt für maximale klinische Produktivität organisiert, administrative und qualitative Dienstleistungen für einen Arzt/eine Ärztin durchführt, um die vollständige Bezahlung sicherzustellen und alle ärztlichen Anweisungen verfolgt, um die Lücke zwischen Ergebnissen und der Nachsorge zu schließen. Ärzt*innen profitieren vom kontinuierlichen eingebetteten Zugriff auf die Best Practices des größten klinischen Netzwerks des Landes, den aktuellsten und umfassendsten Qualitätsregeln und Branchenrichtlinien.
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- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
easy to use
Bewertet am 3.6.2022
I am using it in my work and I have not received any complaint of difficulty or malfunction with...
I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.
Vorteile
It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.
Nachteile
The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I got my weekends back!
Bewertet am 16.1.2024
Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience...
Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience I have had in many years!
Vorteile
Athena saves me so much time in the day to day operations of patient care and office management. So many features have been set up to same time for providers that many of the task are a few clicks! Like prescribing, referrals, encounter plans and faxing directly from the EHR. And so much of the patient check in, appointment reminders, result notification and scheduling is automated which helps as I am one provider practice without staff.
Nachteile
I wish there were more areas of customization to allow for more unique practice set ups as my practice is boutique. There are tons of areas where you can customize but some of the patient facing messaging is hard coded and I would like to see those areas gain more options for customization. Additionally, I would like better communication and prioritization transparency about fixing coding bugs that impact Athena's capabilities.
Warum athenaOne gewählt wurde
Was like slogging through mud to get anything done. They do not provide interfaces for common lab companies unless you meet a certain volume threshold. One referral could take as much as 45 mins to complete because part of the chart had to printed out and manually faxed. The portal was glitchy such that most patients could not use it reliably. And then they switched clearing houses and accounts that were being paid smoothly were suddenly not payable because the secondary insurances where not receiving the correct info from Kareo....40 hours of phone calls with them..never fixed!Zuvor genutzte Software
TebraGründe für den Wechsel zu athenaOne
Much higher capabilities, ease of use and scalable to smaller practices. Also the percentage based fees means the Athena has skin in the game and will constantly be working to improve the product. I need an EHR that grows as the industry grows.- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Bait and Switch
Bewertet am 1.11.2023
The athena account manager position ( or title de jour) has been a revolving door. We have never...
The athena account manager position ( or title de jour) has been a revolving door. We have never had a meaningful relationship with them before we are assigned a new manager.
Vorteile
The EMR was initially easy to set up. The billing functionality was adequate at first
Nachteile
Any requests for improvement are completely ignored. For instance, from the start we were told that an android app was just around the corner. That is still their position 13 years later....it will never happen. We are just told to "put it on the suggestion board". However, the reason for my review today is that the price has suddenly jumped in a huge way. Even though we have been told that the price (Percentage of GROSS collections) will drop over time, they have just raised the percentage that they take again. This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of collections basis. They in fact are just taking a bigger piece of the pie. Totally dishonest. And it is being done against our will, with no contract negotiation.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Athena Review
Bewertet am 12.8.2024
Athena one is such an easy site to use from a healthcare standpoint. Scanning in orders is so...
Athena one is such an easy site to use from a healthcare standpoint. Scanning in orders is so convenient and everything is easy to sort through.
Vorteile
I have used so many different electronic health sites and Athena is by far the most user friendly and hardly ever has tech issues.
Nachteile
Sometimes when the site is down there is no communication about it and you have to figure it out on your own.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great all around
Bewertet am 11.10.2023
Overall, my experience has been very positive with Athena.
Overall, my experience has been very positive with Athena.
Vorteile
Athena asks for client feedback (often and in different ways) and actually acts on those suggestions. In this way, Athena develops a product that is more useful to the users.
Nachteile
CSC interactions. Support is not tailored to the sophistication of the user. Often times, we contact support as a last resort after trying various methods to solve the issue. CSC starts at the most basic level of response and then takes additional time to escalate the issue to a higher level of support.
Warum athenaOne gewählt wurde
Athena is the best!Gründe für den Wechsel zu athenaOne
Athena had more offerings with a more streamlined user experience.athenaOne Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über athenaOne.F. Welche Preispläne bietet athenaOne an?
athenaOne bietet folgende Kostenpläne an:
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von athenaOne?
athenaOne hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von athenaOne unterstützt?
athenaOne unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt athenaOne mobile Geräte?
athenaOne unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert athenaOne?
Wir haben keine Informationen darüber, welche Integrationen athenaOne hat
F. Welche Varianten der Kundenbetreuung bietet athenaOne an?
athenaOne bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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- Elektronische Patientenakte Software (ePA)
- Elektronische Patientenakten für Kardiologie
- EMR-Software für die Podologie
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- Pädiatrie-Software
- Software für Plastische Chirurgie
- Praxissoftware & Arztsoftware
- Patientenmanagement Software
- Krankenhausinformationssysteme
- Patientenbindung Software
- Patientenportale
- Terminplaner für Arztpraxen
- Fallmanagement Software für Patienten
- Elektronische Gesundheitsakten für Erstversorgung
