athenaCollector Funktionen, Bewertungen & Alternativen

athenaCollector

Cloud-based practice management system

4.1/5 (38 Bewertungen)

athenaCollector Übersicht

athenaCollector is a revenue cycle management service that enables clients to secure full payment faster, reduce administrative drag and cost, and stay current on industry change. Clients gain greater control over their financial results with our unique rules engine of over 40 million payer requirements continuously updated by our nationwide network plus hands-on performance coaching, and comprehensive back-office services that include claim submission and denial management.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

athenaCollector Bewertungen

Gesamtbewertung
4.1/5
76% Positive Bewertungen
20
Ausgezeichnet
9
Sehr gut
5
Durchschnitt
1
Gering
3
Schlecht
Ins Deutsche übersetzen

This is the worst, most complicated software I have ever used.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 07.06.2017
Quelle der Bewertung: Capterra

I learned from my mistakes. I knew what to look for and ask before we switched vendors.

Vorteile

They have an automated program that calls the patients if they don't pay. They have mechanisms in place that won't let the patient be until they pay.

Nachteile

1500 characters is not enough space to write the cons. The posting team is awful. They were writing off charges constant that were not suppose to be written off. Always posting wrong. You think a company that had the responsibility of posting payments would show their posters how to read an EOB. Their first tier support wasn't trained adequately. They would always refer you back to your account manager. We were inundated with phone calls from patients because their accounts were incorrect. They billed Medicare patients for services that were suppose to be written off. Then the patient paid before I'd find the mistake. I'd then have to send them a check for the over payment.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

0.0/10
Ins Deutsche übersetzen

Expensive and terrible software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.09.2016
Quelle der Bewertung: Capterra

-5.3% collection rate for my specialty for full billing service, many EOBs such as Cigna n texanplus are not posted yet they charge you 5.3% of the collections. I've provided our logins for various insurance websites, yet they don't do anything.
-denied claims: some they tell you are denied, some are put on hold that unless you check you don't even know is denied. They do not do much for denied claims despite their advertisement.
-they charge $1 for every e prescription you write
-calling support line easily hold for 20-25 min then many times their twos do not know the answer and give you a reference number n call back later
-my account manager and her boss ignore my emails and phone calls w concerns not just not know answer, flat out ignore.

Vorteile

Emr and billing in onr

Nachteile

Way too expensive for the level of service, lack of many EOB posting n denied claims work up make 5.3% not worthwhile

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

1.0/10

Up and running!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 03.05.2018
Quelle der Bewertung: Capterra

Vorteile

The thought of changing EHR systems is daunting. Our change to Athena however, was wonderful. We adore the system.

The transmission of the info from our first EHR to this one was complete and accurate. We were able to make decisions about how we wanted it to conform to our needs. The trainers are wonderful and have been back several time for sessions to broaden our use and experience. We were pokey at first, but the system is intuitive and simple to figure out for the experienced staff and for the new staff. I've determined that Athena built in several paths to each task - so it appeals to logic across a broad range of staff.

Nachteile

I get comfortable in my little zone and have a tendency to stay there - THEN Athena shows up for a refresher course and next thing I know, I have a whole new bag of tricks! A little faster, a lot better.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Ins Deutsche übersetzen

athenahealth

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 07.11.2016
Quelle der Bewertung: Capterra

We have been using athenahealth since 2011. There have been many changes for the better. Athenahealth strives to be ahead of the curve when it comes to regulatory changes. They are proactive. Customer service is very helpful and seem to answer 90% of question up front. What they can't answer is researched and answered in a timely manner.

Vorteile

Proactive in regulatory changes. They are above in their field. Reports are amazing and customer service is very professional.

Nachteile

Office need to maintain the control with adjustments because they are aware of extenuating circumstances with each case.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

Partners for Life

Bewertet am 22.04.2013
Quelle der Bewertung: Capterra

This is a great company with amazingly smart people working with us everyday to make our lives easier at work. I cannot imagine choosing any other company, and I did a ton of research and due diligence. Athena is a company which sees the future and takes us there with them. We all love the products and the company. You will too!

Vorteile

The beauty of athenaClinicals is that there is only one version of athenaClinicals, and that is the updated version. They update for us and it is constantly being updated. The great thing about athena is that you don't "buy" it, you are basically a subscriber and they do all the updates, all the back office work for you.

The implementation process went beautifully, we worked really hard to get it right at the start so we (purposefully) overtrained ourselves. We have never looked back.
athenaClinicals is easy to use, quite intuitive and very flexible. Many different physicians can use the system in their own way.
The customer support is wonderful-the people who answer are calls are knowledgeable and follow up. We work with athena as as partners. We are doing very well financially and have enhanced our bottom line through efficiencies and through charge capture. We are not coding higher. We know that because athena has amazing report writing and data mining capabilities.

Nachteile

Athena is a monthly expense and not cheap, but we feel we get more than our money's worth .
Financially we are doing very well as a matter of fact, we have never done better

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

athenaCollector Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Preis-Leistungs-Verhältnis
Free demo on request.

athenaCollector Funktionen

  • Gain visibility and insight
  • Get more money from your medical billing
  • Less work, more focus on patient care
  • Low upfront cost, easy implementation

athenaCollector Vorteile

- The power of networked knowledge
- An efficient and optimized workflow
- The service and support you need
- Low upfront costs, low financial risk
- Free, easy, continuous upgrades

athenaCollector Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über athenaCollector.

F. Welche Preispläne bietet athenaCollector an?

athenaCollector bietet folgende Kostenpläne an:

Kostenlose Testversion: Nicht verfügbar

Free demo on request.

F. Was sind die Hauptfunktionen von athenaCollector?

athenaCollector bietet die folgenden Funktionen:

  • Gain visibility and insight
  • Get more money from your medical billing
  • Less work, more focus on patient care
  • Low upfront cost, easy implementation

F. Wer sind die typischen Nutzer von athenaCollector?

athenaCollector hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von athenaCollector unterstützt?

athenaCollector unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet athenaCollector an?

Wir haben keine Informationen über die Preispläne von athenaCollector

F. Unterstützt athenaCollector mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte athenaCollector unterstützt

F. Mit welchen anderen Applikationen integriert athenaCollector?

athenaCollector kann in folgende Anwendungen integriert werden:

Avalon Laboratory System, athenaCommunicator, athenaCoordinator

F. Welche Varianten der Kundenbetreuung bietet athenaCollector an?

athenaCollector bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen