AppointmentPlus

AppointmentPlus

Online Appointment Scheduling Software

4.2/5 (119 Bewertungen)

AppointmentPlus Übersicht

AppointmentPlus provides appointment scheduling software for businesses and institutions of all sizes, including logistics, retail, healthcare, wellness, banking, finance, automotive, massage, higher education, and many others.

The system was built to scale, so whether your organization has 1 location or 1000s of locations, AppointmentPlus can serve your needs. The system was also designed to be easily configured. So it can be customized to the unique scheduling requirements of most any business.

AppointmentPlus is web-based, so it can be accessed 24 hours a day from anywhere in the world. Both iOS and Android apps are free to use for any system user.

Preis

Beginnt ab
49,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Englisch, Französisch, Spanisch

AppointmentPlus Bewertungen

Gesamtbewertung
4.2/5
82% Positive Bewertungen
63
Ausgezeichnet
34
Sehr gut
14
Durchschnitt
3
Gering
5
Schlecht
Verifizierter Rezensent
Mit Google übersetzen

Excellent appointment reminder! Will help you stay organized

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.4.2018
Quelle der Bewertung: Capterra

I got the benefit of organization and never forgetting an appointment.

Vorteile

I am someone who likes to stay organized. Having a great software to help me remember when to meet with students I am tutoring or when to go to business meetings for my freelance clients, when I have doctor appointments, etc. really helps me out. I have a busy schedule and can forget important appointments without this software! It is easy to use and fairly intuitive. It is also cloud-based, which helps me in case I don't have my computer or phone.

Nachteile

It has a bit of a learning curve. It took some trial and error to perfect use. Customer service is there to help, however.

Antwort von AppointmentPlus

Thank you for your review of the system. It sounds like you are a tutor. We have hundreds of tutors who use AppointmentPlus. I'm glad the software helps keep you organized with your busy schedule. And yes, the fact that it's cloud-based does make it convenient because you can access your account anywhere at any time. With regard to your comment about the learning curve, it's true. Like most software systems, it takes a little while to get the hang of using the system. But, once you are used to it, it's easy. And, as noted, our customer service team is always ready to help. Thank you again for the excellent review!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Colleen H.
Mit Google übersetzen

Our expeditors love this tool!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 2.4.2018
Quelle der Bewertung: Capterra

Improved customer service & employee satisfaction, enhanced management analytics.

Vorteile

- Major timesaver for our Logistics & Customer Service Teams - dramatically reduced email/phone calls relating to 2500 shipments/month.
- Improved level loading of our warehouse
- Carriers very receptive to self serve appointment setting. easy to implement.
- Appointment templates have allowed us to tailor our dock schedules by load type, and align manpower to demand.
- Improve analytics/performance management.
- IDEA manager provides a mechanism to submit enhancement requests, with many of our requests incorporated in subsequent software releases
- Excellent people to work with - from Sales, to Implementation, and post launch Account Management!

Nachteile

- We would like to see reporting on exception management (no shows, lates) further enhanced
- We would like to see additional time based analytics surrounding appointment duration

Antwort von AppointmentPlus

Colleen, thank you for the stellar review! It's great to hear that AppointmentPlus has improved the efficiency of your operations. With regard to the feature suggestions you noted, both are already on the roadmap. Thank you again for the review!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Robert N.
Mit Google übersetzen

5 Stars Plus

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.3.2018
Quelle der Bewertung: GetApp

Vorteile

We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.

Nachteile

As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.

Antwort von AppointmentPlus

Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Steve S.
Mit Google übersetzen

My first scheduler

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 31.10.2016
Quelle der Bewertung: Capterra

I feel it's a pretty user friendly system. I wish admin had a little more power to lock down the scheduling parameters. We have a lot of new users helping us book appointments, they have a habit of adjusting the pre-determined time to fit into slots. Frequent trainings and workshops have helped but not eliminated this. As far as value goes I don't know what the competitors are charging for similar features. I did score features low because I feel we are just getting the basic features for our price and would like to see more inclusions like room reservations. I do like the reports function, I run monthly reports and this is a breeze with the program. I inherited this program from the supervisor before me, I pretty much have been on my own learning to use it, it sounds like now they have quite the extensive training and support program for new users.

Vorteile

Reports
Ease of scheduling

Nachteile

I would like to see the whole days worth of appointments and staff on one screen without scrolling right.
I would like to be able to lock the predetermined times given to appointments.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Paul D.
Mit Google übersetzen

Great Scheduling Software on a Budget

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 11.7.2017
Quelle der Bewertung: SoftwareAdvice

Despite the slightly tricky questions this is a great scheduling software that we have had great luck using for years now. I would highly suggest this over some other options out there as once you are set up it really is extremely user friendly.

Vorteile

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well. I find the appointment reminder email to our patients to be perfect. You can allow them to confirm or reschedule and if you choose to add this to your website they can schedule an appointment themselves right online.

Nachteile

Some of the setup questions seem straight forward but can be a bit tricky and confusing as to the correct way to answer to assist the setup. If you schedule an appointment at the end of your day you have to adjust the length of time of the appointment to fit otherwise it will not allow you to schedule the appointment. Therefore, if you schedule until 4:00 then as some time on the schedule so that you can schedule that slot.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10

AppointmentPlus Preis

Beginnt ab
49,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

All Plans Include:
• Free Consultation and Onboarding
• Event Scheduling
• Customer Payments
• Multiple Access Levels
• Google Calendar Sync
• Email/Text Reminders
• Basic Support
• Facebook Integration
• Recurring Appointments
• Detailed Reports

AppointmentPlus Funktionen

  • API
  • Automatische Benachrichtigungen
  • Daten-Import / -Export

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Erinnerungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • CRM-Integration
  • E-Mail-Integration
  • Echtzeit-Daten
  • Elektronische Zahlungen
  • Integration von Dritten
  • Kalenderverwaltung
  • Kundendatenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für AppointmentPlus

Schlüssel-Features von AppointmentPlus

  • Popular Plug-ins, Syncs and Integrations
  • Powerful Social Media
  • Revolutionary Customization
  • Sophisticated Client Scheduling
  • Unprecedented Staff Management

Vorteile

- Multiple Staff Schedules: Maintain schedules and calendars for multiple staff members.
- Payment Processing: Allow customers to pay online when they book.
- Robust Reporting: Get powerful intelligence into your operations.
- Multi-location Configuration: Streamline scheduling operations for multi-location businesses.
- A+ Customer Service: Fast and effective customer service for all clients.

AppointmentPlus Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über AppointmentPlus.

F. Welche Preispläne bietet AppointmentPlus an?

AppointmentPlus bietet folgende Kostenpläne an:

Beginnt ab: 49,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

All Plans Include:
• Free Consultation and Onboarding
• Event Scheduling
• Customer Payments
• Multiple Access Levels
• Google Calendar Sync
• Email/Text Reminders
• Basic Support
• Facebook Integration
• Recurring Appointments
• Detailed Reports

F. Was sind die Hauptfunktionen von AppointmentPlus?

AppointmentPlus bietet die folgenden Funktionen:

  • Popular Plug-ins, Syncs and Integrations
  • Powerful Social Media
  • Revolutionary Customization
  • Sophisticated Client Scheduling
  • Unprecedented Staff Management

F. Wer sind die typischen Nutzer von AppointmentPlus?

AppointmentPlus hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von AppointmentPlus unterstützt?

AppointmentPlus unterstützt die folgenden Sprachen:

Englisch, Französisch, Spanisch

F. Welche Preispläne bietet AppointmentPlus an?

AppointmentPlus hat folgende Preismodelle:

Abonnement

F. Unterstützt AppointmentPlus mobile Geräte?

AppointmentPlus unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert AppointmentPlus?

AppointmentPlus kann in folgende Anwendungen integriert werden:

BirdEye, Constant Contact, KaleidaCare, LeadsBridge, ReminderCall.com, iContact, iContact Pro Automation

F. Welche Varianten der Kundenbetreuung bietet AppointmentPlus an?

AppointmentPlus bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen