AppointmentPlus

AppointmentPlus

Online-Terminplanungssoftware

4.2/5 (115 Bewertungen)

AppointmentPlus Übersicht

Was ist AppointmentPlus?

AppointmentPlus bietet Terminplanungssoftware für Unternehmen und Institutionen aller Größen, einschließlich Logistik, Einzelhandel, Gesundheitswesen, Wellness, Bankwesen, Finanzen, Automobilindustrie, Massage, Hochschulbildung und viele andere.

Das System wurde so konzipiert, dass es an einen Standort oder Tausende Standorte angepasst werden kann – so kann AppointmentPlus deine Bedürfnisse erfüllen. Das System wurde auch so konzipiert, dass es einfach konfiguriert werden kann. So kann es an die individuellen Planungsanforderungen jedes Unternehmens angepasst werden.

AppointmentPlus ist webbasiert, sodass die Lösung von überall auf der Welt rund um die Uhr erreichbar ist. Sowohl iOS- als auch Android-Apps sind für jeden Systemnutzer kostenlos nutzbar.

AppointmentPlus Übersicht

Preis

Beginnt ab
49,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

AppointmentPlus Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Englisch, Französisch, Spanisch

Screenshots

AppointmentPlus Screenshot: Easily view calendars for multiple locations and users.
AppointmentPlus Screenshot: Easily view calendars for multiple locations and users. AppointmentPlus Screenshot: Take AppointmentPlus on the go with you through mobile apps for adminstrators. AppointmentPlus Screenshot: Book Now Button on your Facebook Page makes it easy for Customers to schedule appointments.

AppointmentPlus Bewertungen

AppointmentPlus Bewertungen

Gesamtbewertung
4.2
/
5 115 Nutzerbewertungen
Ausgezeichnet
58

Sehr gut
33

Durchschnitt
14

Gering
4

Schlecht
6

Preis-Leistungs-Verhältnis
4.1
Funktionen
4.1
Bedienkomfort
4.2
Kundenbetreuung
4.2
79% haben diese Anwendung empfohlen
Robert N.

5 Stars Plus


Mit Google übersetzen
Steve S.

My first scheduler

I feel it's a pretty user friendly system. I wish admin had a little more power to lock down the scheduling parameters. We have a lot of new users helping us book appointments, they have a habit of adjusting the pre-determined time to fit into slots. Frequent trainings and workshops have helped but not eliminated this. As far as value goes I don't know what the competitors are charging for similar features. I did score features low because I feel we are just getting the basic features for our price and would like to see more inclusions like room reservations. I do like the reports function, I run monthly reports and this is a breeze with the program. I inherited this program from the supervisor before me, I pretty much have been on my own learning to use it, it sounds like now they have quite the extensive training and support program for new users.


Mit Google übersetzen
Matanda D.

Best scheduler I've found


Mit Google übersetzen
Reginald l. B.

Great Resource

Overall it has been a very great product. I think it a great tool for the line of work I used it for.


Mit Google übersetzen
Verifizierter Rezensent

Clunky, difficult to use and no better featured than any other app


Mit Google übersetzen
Robert N.
Branche: Computer-Software
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

5 Stars Plus

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.3.2018
Quelle der Bewertung: GetApp

Vorteile

We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.

Nachteile

As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.

Mit Google übersetzen

Antwort von AppointmentPlus

Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Steve S.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 501-1.000 Mitarbeiter
Mit Google übersetzen

My first scheduler

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 31.10.2016
Quelle der Bewertung: Capterra

I feel it's a pretty user friendly system. I wish admin had a little more power to lock down the scheduling parameters. We have a lot of new users helping us book appointments, they have a habit of adjusting the pre-determined time to fit into slots. Frequent trainings and workshops have helped but not eliminated this. As far as value goes I don't know what the competitors are charging for similar features. I did score features low because I feel we are just getting the basic features for our price and would like to see more inclusions like room reservations. I do like the reports function, I run monthly reports and this is a breeze with the program. I inherited this program from the supervisor before me, I pretty much have been on my own learning to use it, it sounds like now they have quite the extensive training and support program for new users.

Vorteile

Reports
Ease of scheduling

Nachteile

I would like to see the whole days worth of appointments and staff on one screen without scrolling right.
I would like to be able to lock the predetermined times given to appointments.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Matanda D.
Branche: Informationstechnologie & -dienste
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Best scheduler I've found

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.6.2018
Quelle der Bewertung: GetApp

Vorteile

We've had trouble finding the right scheduling system. We tested a number of them, but settled on AppointmentPlus. The main reason is that it has more configurability for our complex scheduling process. They had a trainer help us get it set up. That was free, which was pretty cool. Once it was up and going, we've had very few questions. It has been very reliable. We're happy customers.
The Good News:
-Configurable - lots of settings and rules
-Intuitive - easy to work with appointments and run reports
-Training - I thought it was great that we had a real person training us

Nachteile

Looks - the interface looks a little dated, but it works just fine. This is why I only gave 4 stars on features.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Reginald l. B.
Branche: Hochschulbildung
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Great Resource

Täglich für 6-12 Monate genutzt
Bewertet am 6.12.2019
Quelle der Bewertung: Capterra

Overall it has been a very great product. I think it a great tool for the line of work I used it for.

Vorteile

I used this for a side-gig I was a part of . I was a field interviewer (independently contracted) for the ATL Housing Authority alongside Emory University. We used this software to schedule in-house interviews with respondents. This was my first time using the software and it was very user friendly. It helped me/us keep track of who was being interviewed, where, how long etc.

Nachteile

To me the look and feel of the app was a bit outdated. I think it definitely needs to be updated, but other than that I think the product works just fine.

Mit Google übersetzen

Antwort von AppointmentPlus

Reginald, thank you for your honest review. We are pleased you found our software so easy to use and that it was helpful for your side gig. We appreciate your feedback about the app looking a little outdated and want to let you know that upgrades are on the horizon for next year. Thank you again for your review; your feedback is important to us!

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 8.0/10

Verifizierter Rezensent
Mit Google übersetzen

Clunky, difficult to use and no better featured than any other app

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 1.3.2018
Quelle der Bewertung: GetApp

Vorteile

This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.

Nachteile

All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned.

It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything.

Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment.

Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes.

The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-)

By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.

Mit Google übersetzen

Antwort von AppointmentPlus

It was painful to read this review from a former client. Clearly they were not happy with our system. Some of what they noted is true. We did move to a three-step process for booking an appointment (select customer, enter appointment information, confirm appointment). Even though this user did not like the change, many of our other clients welcomed the change.

With regard to the system being hard to use, it does indeed have a lot of features. However, most clients report that it's easy to use once you get used to it.

There were a number of other issues noted by this user. Some are definitely valid concerns, and we've listened. We've made many improvements to the software and are super-excited about how these changes are helping our clients to even better streamline their operations.

We're jazzed about even more features and tools we'll be releasing soon.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 0.0/10

Nutzerempfehlung
8.4/10
Basierend auf 115 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

AppointmentPlus Preis

AppointmentPlus Preis

Beginnt ab
49,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.1/5
Basierend auf 115 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

AppointmentPlus Funktionen

AppointmentPlus Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
CRM-Integration
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4.1/5
Basierend auf 115 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

AppointmentPlus Häufig gestellte Fragen

AppointmentPlus Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über AppointmentPlus.

F. Welche Preispläne bietet AppointmentPlus an?

AppointmentPlus bietet folgende Kostenpläne an:

Beginnt ab: 49,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von AppointmentPlus?

Wir haben keine Informationen über die Funktionen von AppointmentPlus

F. Wer sind die typischen Nutzer von AppointmentPlus?

AppointmentPlus hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von AppointmentPlus unterstützt?

AppointmentPlus unterstützt die folgenden Sprachen:

Englisch, Französisch, Spanisch

F. Welche Preispläne bietet AppointmentPlus an?

AppointmentPlus hat folgende Preismodelle:

Abonnement

F. Unterstützt AppointmentPlus mobile Geräte?

AppointmentPlus unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert AppointmentPlus?

AppointmentPlus kann in folgende Anwendungen integriert werden:

BirdEye, Constant Contact, KaleidaCare, LeadsBridge, ReminderCall.com, iContact, iContact Pro Automation

F. Welche Varianten der Kundenbetreuung bietet AppointmentPlus an?

AppointmentPlus bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen