Über Kigo

Mit Kigo kannst du Ferienimmobilien in deinem gesamten Portfolio mit weniger Aufwand und mehr Transparenz verwalten. Schau dir diese Komplettlösung an, einschließlich:

– Kigo Reservations: Mit nur wenigen Klicks erhältst du Informationen über alle Buchungen und Anfragen.

– Kigo Channel Management: Leite deine Ferienimmobilien an effektive Vertriebspartner weiter, um deren Sichtbarkeit und die Zahl der Buchungen zu erhöhen.

-Kigo Operations Manager: Spare 20 Stunden in der Woche mit einer Lösung, die alle Betriebs- und Arbeitsressourcen für dich organisiert.

– Kigo Websites: Ein Kigo-Website-Paket stellt dir das ultimative digitale Storefront für alle Ferienimmobilien bereit. Verwende ein umfassendes Marketing- und Buchungssystem, das sich problemlos in andere Kigo-Lösungen integrieren lässt.

– Kigo Revenue Management: Steigere deine Umsätze um 20 % und maximiere die Umsätze mit Ferienimmobilien in jeder verfügbaren Nacht.

– Kigo Contact Center: Hilf Gästen dabei, die perfekte Ferienwohnung zu finden – nicht nur während der regulären Geschäftszeiten. Vertraue den professionell ausgebildeten Reservierungsexperten, die auf E-Mails reagieren und ausgehende Anrufe tätigen, um Buchungen zu erleichtern.

– Kigo Payments: Biete Gästen den Komfort von Onlinezahlungen und erlauben es ihnen, Ferienimmobilien jederzeit und an jedem Ort der Welt sicher zu buchen.

– Kigo Mobile Guest App: Liefere deinen Gästen Antworten, wenn sie sie am dringendsten benötigen, und biete ihnen eine unvergessliche Erfahrung.

Und vieles mehr!

Neben erstklassigen Produkten gibt es ein globales Kundenservice-Team, das Support auf Englisch, Spanisch, Französisch, Deutsch, Portugiesisch, Italienisch, Russisch und Katalanisch über Web oder Telefon bereitstellt – an sieben Tagen in der Woche. Zudem werden kontinuierlich Schulungen angeboten, damit du deine Lösungen optimal nutzen kannst.

Preisoptionen ab:

59,00 $/Monat

  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

K M G

Märkte

Brasilien, Kanada, Vereinigte Staaten

Unterstützte Sprachen

Deutsch, Englisch, Französisch, Italienisch, Russisch, Schwedisch

Preisoptionen ab:

59,00 $/Monat

  • Gratis Testen
  • Abonnement

Bilder

5 weitere anzeigen
Kigo Screenshot: Kigo Screenshot: Kigo Screenshot: Kigo Screenshot:

Funktionen

Gesamtzahl der Funktionen von Kigo: 29

  • API
  • Arbeitsauftragsverwaltung
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenplanung
  • Bildbibliothek
  • Data Mapping
  • Datensynchronisation
  • Drip-Kampagnen
  • Eigentümer-Aussagen
  • Elektronische Zahlungen
  • Für die Ferienvermietung
  • Gasterlebnis-Management
  • Haushaltungsmanagement
  • Integrierte Datenbank
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Leadmanagement
  • Lieferanten-Management
  • Online-Buchung
  • Provisionsmanagement
  • Reservierung-Management
  • Suchen / filtern
  • Verkaufsberichte
  • Visuelle Analytik
  • Zahlungsabwicklung
  • Zimmerbuchung

Alternativen

Avantio

4,8
Alternative Nr. 1 zu Kigo
Avantio is a 360º vacation rental solution offering a channel manager, property management system (PMS), and...

eviivo

3,7
Alternative Nr. 2 zu Kigo
eviivo ist ein Buchungs- und Channel-Management-System, das es kleinen Unternehmen im Gastgewerbe erlaubt, ihre...

Hostaway

4,6
Alternative Nr. 3 zu Kigo
Hostaway ist eine Channel-Management-Lösung für Ferienimmobilien, die automatisch Preise, Verfügbarkeit und Buchungen...

Escapia

4,4
Alternative Nr. 4 zu Kigo
Escapia ist eine Software für Ferienwohnungen und -häuser zur Verwaltung von Reservierungen, Buchhaltung,...

Nutzerbewertungen

Gesamtbewertung

3,7 /5
(143)
Preis-Leistungs-Verhältnis
3,7/5
Funktionen
3,8/5
Bedienkomfort
3,7/5
Kundenbetreuung
3,7/5

Hast du Kigo bereits?

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Eine Bewertung schreiben
5 von 143 Bewertungen angezeigt
Tom P.
Gesamtbewertung
  • Branche: Telekommunikation
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great company, real people

Bewertet am 27.9.2018

Vorteile

Been with them for going on 4 years now and although like all companies they had some growing pains but their ultra positive attitude and work ethic have really made a great product

Nachteile

Nothing really, they are adding news api’s and services all the time

Antwort von Kigo

Dear Tom,
Thank you for your kind words and for your trust. We'll keep working hard to make sure you stay a happy member of our family.
The Kigo team

Andrea R.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

An essential tool for short term rental management. Top class Customer Service

Bewertet am 20.7.2017

I have managed +40 properties in Rome with the benefit of a bespoke SaaS, top class customer...

I have managed +40 properties in Rome with the benefit of a bespoke SaaS, top class customer service, basic functions easy to manage.

Vorteile

Kigo allows API connections with the majority of the main stream channels for short term rentals. It is pretty easy to use, constantly developed with new upgrades, 24/7 customer service available for your needs. So many features available, you can customize its usage to make it a bespoke SaaS for your business.

Nachteile

As it is on-cloud, the common objections are about its responsiveness (very good itself but in some cases, the staff had to fix some delays with connections to portals, probably caused by portals too. These type of issues can prevent rates&avaiability updates depending on the portal you are going to deal with: for e.g., Booking.com does not allow a manual un-lock if the connetcion with Kigo is down for a while (I have experienced this a couple of times in the year). This means that you have to put yourself in touch with the customer service immediately in order to avoid overbookings or reservations with wrong fares. However, this is a common issue you will find working with channel managers and the strength of Kigo is its prompt help provided by his team that you could not find joining others.

Antwort von Kigo

Dear Andrea,
Thank you for your review. It's very important to us that our customers know we are here to partner with them. We want to ensure we have done everything in our power to help them succeed.
We are very pleased to know that you're enjoying working with our Support team! To your point above, and as you noted yourself, connectivity with portals is a common challenge for all Channel Managers, but the Customer Service is what makes the difference between a Best Class software and an average software company, and you should feel confident in knowing the people behind Kigo sincerely care about your needs and your business.
Thank you for choosing Kigo!
The Kigo team

Michael G.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Right idea, but some big oversights...

Bewertet am 19.9.2016

Moved client from pen and paper system to Kigo. I would have preferred another solution that I was...

Moved client from pen and paper system to Kigo. I would have preferred another solution that I was familiar with, but client had already committed and just wanted to get going. Selected better website for $999. Some nice features and integrations, such as the commerce integration which auto charges guests at time of booking, and allows for a few click refunds on cancellation. The website is attractive, but unfortunately went through a two week f*$k up when a major upgrade went badly wrong and their backup server went down at the same time and was unable to restore previous versions. I wonder if they will be crediting customers for 2 weeks without service. Thankfully they seem to have worked through the issues.

Vorteile

Easy to user interface. Quick learning curve. Booking from calendar view. Integration with AirBnb, Booking.com and others. Nice front page booking bar. E-commerce for initial booking deposit and refunds (but not for the balance which has be done manually). Allows for lots of different fee structures. Built in revenue management system for an extra fee (haven't used it yet).

Nachteile

No channel connection with Expedia, which alone will cost this property thousands in lost bookings. Website changes are slow to show up because of the way that they cache the files. Takes hours or sometimes days for a change to show up on the site. If they mess something up, there is nothing you can do to fix your site, you have to wait for them. You can create specials but they do not show up until after the guest has made the booking, so they are useless. Support is good, but slow. Issues can take a few days or longer to get resolved. Seasonal price feature is good idea, but buggy and I think no longer supported. There is no way to track when features are being released (they may or may not be). There is no group booking feature. Only 6 slideshows and no video allowed for front page on paid website packages.

Antwort von Kigo

Dear Michael,

Thank you for sharing your honest feedback. We¿re glad to hear you find our interface to be user friendly and have been happy with your experience using our channel manager and e-commerce features. In regard to the website challenges, we launched a release earlier this month to improve website performance. Our development team quickly identified issues affecting some clients and was successful in resolving them. We apologize for the inconvenience you experienced during this time, and are confident the upgrades make our website product better than ever. If you experience any issues in the future, our support team will work to resolve them as soon as possible. We also send out release notes via email whenever new features are released, available at http://help.kigo.net. As we strive to provide the best client experience possible, we take feedback seriously. We¿ve contacted you to discuss the situation, and please feel free to reach out any time for assistance.

George C.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great project and really helpful for big vendors;needs a few improvements

Bewertet am 20.3.2017

As a 2,5 years user, I have to admit that Kigo has helped a lot in our business.
Especially after...

As a 2,5 years user, I have to admit that Kigo has helped a lot in our business.
Especially after the launch of Kigo 2.0, UI has improved significantly, which I think is a key factor for our long partnership.
A few things regarding ease of use that need improvement are certainly the extra charge rules, initial set-up and date-blocking. Apart from that, I think that Kigo offers plenty of features that can be useful for the user such as templates, attachments, property set-up ad payment gateways.
One thing that has really troubled us from day 1, is the channel connectivity, both in terms of channel variety and channel set-up process. I personally think this is a feature that could certainly use some improvement.
Support in general is very helpful, except a few cases, in which however our account manager was always available to help and resolve asap. His help and support since he started as our account manager has been very much appreciated and is one of the reasons we rely on Kigo.
To sum up, we are certainly satisfied in General, but there are surely things that can be very much improved.
Thank you for your services so far,
Best,
George

Vorteile

Versatility, adaptability, progress, UI, general suport

Nachteile

minor dis-functionalities, channel lists and set-up process, part of the set-up.

Antwort von Kigo

Dear George,
Thank you for your kind words and for your feedback, we really appreciate that you take the time to do it. We're very happy to work with professional agencies like yours. Our Nº1 mission is to provide a software that helps you grow and scales up seamlessly with your business. We're very focused on developing innovative and user friendly features that meets your needs both now and in the future and we're very pleased to see that you're happy with the tools that we've provided so far. Our support team is working hard to provide a best in class customer service , and so we're happy to hear that you are pleased with the service they provide. We're taking note of your comments regarding the the channel connectivity, and we will discuss these further with our product team.
The Kigo team

Mitchell P.
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Without customer service I would left Kigo a long time ago. Kigo is growing but has a lot to...

Bewertet am 3.4.2018

Vorteile

Easy of use. The system has a lot of potential to be the biggest and the best. Learning the needs of the clients and adding that to the system would make it almost perfect. Kigo is growing and learning and getting better in being there for the client.

Nachteile

The system isn't open for changes. It takes to much time to adjust or ad something new to the product. Isn't ready for social media or MailChimp. Removing the benefits from the software:
Ical, API with software of Kigo, not having a website development department anymore and not learning from the clients. Adjusting to the changes of the rental market.

Antwort von Kigo

Dear Mitchell,
Thank you so much for your review. It's a pleasure to work with you, and Richard baker and our teams appreciate the kind words. Our Nº1 mission is to provide a software that helps you grow and scales up seamlessly with your business. We're doing our very best to stay on top of business trends and technological breakthroughs to provide best-in -class user friendly features that focus on the total experience and meet your needs, both now and in the future. Following this logic, not only do we focus on developing partnerships that are meaningful to you, we make sure that these partnerships follow high standard requirements to provide the most value to our customers. You can be confident that we'll keep working hard to achieve this goal.
The Kigo team

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Kigo Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Kigo.

Kigo bietet folgende Kostenpläne an:

  • Beginnt ab: 59,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Wir haben keine Informationen über die Funktionen von Kigo

Kigo hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Kigo unterstützt die folgenden Sprachen:

Deutsch, Englisch, Französisch, Italienisch, Russisch, Schwedisch

Kigo unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Kigo kann in folgende Anwendungen integriert werden:

Mailchimp

Kigo bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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