Eventbrite

The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.

I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change.

The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.

Being a small nonprofit performing arts organization, Eventbrite's no-fee ticketing option was a great way for our choir offer our virtual production free to our community. We had more views for the production than expected. In fact, attendees included senior living center residents from different countries as well as from several states in the US. I believe using Eventbrite broadened our audience.

Another pro was being able to capture names and email addresses of all attendees. I easily exported the contact information for importing to our email distribution app.

Our organization attracts an older demographic. We had quite a few people contact us at the start of each performance stating they could not figure out how to view our concert. Each instance was an issue with logging into the Eventbrite account. After attempting to assist, I eventually had to send the performance video link directly to the guest via email.

Adopting and using Eventbrite for managing my events turned out to be fruitful. Really like the way how participants get confirmation email quickly that gives them a good amount of satisfaction just in seconds after registering for the event.

I have been told by some of my participants that they were not able to search for my events through the Eventbrite search page. Although after writing about the same to the customer support, the issue got resolved I personally think that this type of error is not good as it affects the event ticket sales quite a lot.

This software is extremely helpful in terms of booking and managing reservations. I get to see upcoming events in my neighbourhood and there were many times in the past when I actually attended these events after discovering them on Eventbrite. It also helps the users have a record of the past registrations which he/she has made and there were times in the past when I totally forgot that I made a reservation but realized that I made a reservation through looking at Eventbrite.

The least I like about this software has been nothing so far. There might be a possibility that I might not like anything about this software in the future but at least there's nothing as of now.