Über TrekkSoft

Mit der Buchungssoftware von TrekkSoft kannst du deine eigene personalisierte, markengeschützte Website einrichten, auf der du deine Produkte beschreiben, Live-Bestände veröffentlichen, für deine Produkte werben, Rabatte anbieten und Zahlungen akzeptieren kannst.

Trekksoft bietet jederzeit mobilen Zugriff auf Live-Buchungsinformationen für Endnutzer, Agenten und Mitarbeiter. Die Buchungssoftware kann über ein integriertes Widget in deine aktuelle Website integriert werden.

Du kannst den TrekkSoft-Kanalmanager verwenden, um deine Touren und Aktivitäten den Vertriebspartnern der Branche vorzustellen, du kannst deine Touren auch auf den Websites anderer Anbieter verkaufen oder ihnen erlauben, ihre Touren auf deiner Website zu verkaufen.

TrekkSoft bietet eine Reisemanagementlösung für Reiseunternehmen, mit der sowohl das Backend als auch die Frontend-Operationen deines E-Commerce-Shops verwaltet werden können. Durch die Erstellung deiner eigenen Marken-Website sowie die Möglichkeit, TrekkSoft in andere Websites zu integrieren, kannst du eine effizientere und persönlichere Nutzererfahrung schaffen.

Über verschiedene Nutzerrechte und Zugriffsberechtigungen kannst du TrekkSoft sowohl für den Verkauf an Agenten nutzen, als auch über ein einfach zu bedienendes CMS-Tool Änderungen an deiner Website vornehmen.

TrekkSoft ist mobilfreundlich, sodass Agenten, Kunden und Vertriebsmitarbeiter Touren von ihren mobilen Geräten verkaufen, organisieren und bezahlen können. Du kannst die API von TrekkSoft verwenden, um die App in deine anderen Systeme und Plattformen einzubinden. Integriere Facebook- und Google-Anzeigen und verwende Werbetools wie Rabattcodes, um neue Kunden anzuziehen.

Bewirb deine Touren und Aktivitäten auf dem TrekkSoft-Marktplatz, TrekkMarket, und nutze die Software, um Zahlungen online abzuwickeln. Das TrekkSoft Payment Gateway ist sicher und führt wöchentliche Auszahlungen auf dein Bankkonto aus. Trekksoft kann auch in andere Zahlungsgateways integriert werden.

Preisoptionen ab:

Nicht vom Anbieter bereitgestellt

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Einsatz

  • Cloudbasiert
  • On-Premise (vor Ort)

Erhältlich in diesen Ländern

Andorra, Antigua und Barbuda, Argentinien, Österreich, Australien , Aruba, Bosnien und Herzegowina, Barbados, Belgien, Bolivien, Brasilien, Bahamas, Belize, Kanada, Schweiz, Chile, China, Kolumbien, Costa Rica, Kuba, Zypern, Tschechien, Deutschland, Dänemark, Dominica, Dominikanische Republik, Ecuador, Estland, Spanien, Finnland, Fidschi, Mikronesien, Vereinigtes Königreich, Grenada, Griechenland, Guatemala, Guyana, Honduras, Kroatien, Ungarn, Irland, Israel, Island, Italien, Jamaika, Japan, Kiribati, St. Kitts und Nevis, Kaimaninseln, St. Lucia, Liechtenstein, Luxemburg, Monaco, Republik Moldau, St. Martin, Marshallinseln, Malta, Mexiko, Nicaragua, Niederlande, Norwegen, Nauru, Panama, Peru, Papua-Neuguinea, Polen, Puerto Rico, Portugal, Palau, Paraguay, Salomonen, Schweden, Singapur, Slowenien, Slowakei, San Marino, Suriname, El Salvador, Turks- und Caicosinseln, Tonga, Türkei, Trinidad und Tobago, Taiwan, Vereinigte Staaten, Uruguay, Vatikanstadt, St. Vincent und die Grenadinen, Venezuela, Vanuatu, Samoa, Südafrika

Unterstützte Sprachen

Deutsch, Englisch, Französisch, Italienisch, Niederländisch , Portugiesisch, Spanisch

Preisoptionen ab:

Nicht vom Anbieter bereitgestellt

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Bilder

TrekkSoft Software - 1
TrekkSoft Software - 2
TrekkSoft Software - 3
TrekkSoft Software - 4
TrekkSoft Software - 5
TrekkSoft Software - 6
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Videos zu TrekkSoft
TrekkSoft Software - 1
TrekkSoft Software - 2
TrekkSoft Software - 3
TrekkSoft Software - 4
TrekkSoft Software - 5
TrekkSoft Software - 6

Funktionen

Gesamtzahl der Funktionen von TrekkSoft: 55

  • API
  • Aktivitäts-Dashboard
  • Aktivitätsmanagement
  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Benutzer-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Daten-Import / -Export
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • Echtzeit-Aktualisierungen
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • GDS-/OTA-Integration
  • Gruppenreservierungen
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundenmanagement
  • Kundenspezifisches Branding
  • Lieferanten-Management
  • Lieferanten-Management
  • Mehrere Währungen
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Buchung
  • Paketerstellung
  • Preismanagement
  • Rabattmanagement
  • Rechnungsmanagement
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Ressourcenmanagement
  • SMS-Nachrichtenversand
  • Social-Media-Integration
  • Statusverfolgung
  • Suchen / filtern
  • Webseitenintegration
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Zugriffskontrollen / Berechtigungen

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Nutzerbewertungen

Gesamtbewertung

4,4 /5
(215)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,2/5
Bedienkomfort
4,2/5
Kundenbetreuung
4,4/5

Hast du TrekkSoft bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 215 Bewertungen
Michael
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great booking system for Citytour in Basel

Bewertet am 6.11.2017

Vorteile

- Connection to other booking platforms like viator, tripadvisor, getyourguide and more ...
- Responsive for all clients (PC, MAC, ipad, iphone, android)

Nachteile

- The employer which is working with the app in the tablets have no possability to take money in diffrent currencies. Only one currency for cash payment for bookings on the street.
- At evening after a working day can't print out a cashbox report. How many should be in the cashbox is in the moment not reportable ...

This is the onliest thing, rest of the software ist great!!!!

Antwort von TrekkSoft

Hi Michael ,

Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft.

Our dev team are looking into your request currently , we will follow up with you soon.

Thanks ,
The TrekkSoft Team

SOFIA
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Easy & Simple website and reservation platform!

Bewertet am 18.5.2021

We are in general satisfied with TrekkSoft. We have build up our website with this platform and...

We are in general satisfied with TrekkSoft. We have build up our website with this platform and it’s easy cause we can manage it all our self, which saves a lot of time and money. Although sometimes we feel the website can offer more up to date tools so we can create an even better and friendly site.
The reservation platform is easy but can also need more tools.
Customer service shall continue to strive to be even better and they will be all ok.

Vorteile

Website:
It’s very easy to use with drag and drop function. Few but good different styles of templates, fonts and shape to choose from.
Not to many functions which sometimes can limit your needs.
Reservation Platform:
Also very easy platform with simple steps of adding an activity. In general working very good from when guests make a reservation, cancellation etc.

Nachteile

Customer service had sometime some delays to solve our problems/issues. The follow up was missing. We reported it and can lately see a change towards the better.
Information with news and changes to us have sometime been lacking, but also this is getting better.

Antwort von TrekkSoft

Dear Sofia,

Thank you for taking the time to leave us this review. We certainly appreciate your feedback as this helps us to consistently improve.

Happy to hear that you see improvement in our service, I sent this info to our support team lead and he was pleased to hear that you consider that the team is performing better lately.

I will as well share the info about the website with our product team for any future improvements.

We are looking forward to many more years of partnership.

Best,

The TrekkSoft Team

Jesse
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Being buried in a pit of fire ants would be better

Bewertet am 22.5.2017

Every now and then, after weeks and weeks and weeks of complaints, and a lot of bs dripping with...

Every now and then, after weeks and weeks and weeks of complaints, and a lot of bs dripping with bad sales training, we finally get transferred to an actual technician who comes up with a solution that sort of solves one of the myriad issues we're having with their software.......then he goes on holiday for a month with no notice. Guess this isn't really a pro in the end.

I will never, ever trust a salesperson again. Lesson learned! Thanks Trekksoft!

Nachteile

1) The setup is counter-intuitive: information for a single tour is spread into two main branches of the software, so that you have to navigate to two different lists of tours to see who is booked on a tour and for instance, change the name of the tour.

1.5) Those two lists are ordered by date, one starting with the next tour, and the other with the tour farthest away. No way to reverse it.

2) When sending people payment links, the page is ugly and is impossible to edit. When people pay, they receive no automatic confirmation email. We were told we can automate that, but only when we send the payment link.......so people will receive their ticket before paying. Nothing confusing about that. Right? Oh, also, no personal info (email, phone number, etc) is taken when they pay.

3) The app doesn't work at all, and the mobile site is unusable. It worked for a total of 6 days in the last 4 months.

4) Since we allow people to buy more than one ticket at a time, we have to make a choice of getting personal info from each guest, or (theoretically) getting one name/number/email per basket, which would be fine, except that info doesn't make it on to the guest list on the app. Useless.

5) Several features were promised that simply don't work the way we were explicitly told they were. When this became apparent (in our first phone call after paying), we asked for a refund. They offered us and extra month of "service."

The list goes on, but no space lef

Yolanda
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

TrekkSoft is an excellent booking platform and we are very happy with it for the most part.

Bewertet am 21.9.2017

Great price, great platform, great visual content. Love the payments coming in once per month like...

Great price, great platform, great visual content. Love the payments coming in once per month like clockwork. Thanks so much!

Vorteile

Easy and fast experience for clients on the front end with great visual appeal and seamless integration with my own website. The booking process for clients is really easy for the most part and I also like that TS provides a free website on their own so that I keep both my own website up on our client computer in our sales office, but also another tab open with the TS site showing our tours and rentals as well. The TS site focuses on showing the tours in a boxed setting so it is super easy to find the one you are interested in on just one page. The two sites working together make is really easy for clients to find what they are looking for.

I also looked at at least a dozen other platforms before choosing TS, and one of the biggest problems I found with other sites was that they didn't allow for Add-Ons at all, or if they did, they didn't allow for them to be showcased with photographs and full description. TS beats everyone out when it comes to best possible showcasing of any item you have for sale. TS also allows you to include those Add-Ons easily and simply during the booking process, which makes our up sale of all our Add-Ons a sure thing for almost every booking.

Nachteile

I would like to see a few more back end features for the tour operator personally. Such as having the print out of the booking contain all the items purchased by the clients for easy record keeping, such as the Add-Ons. Our company uses Add-Ons heavily so our clients have a more immersive touring experience. We offer 3 different kinds of picnics, hotels on some tours and even entrance fees for some of the tours, though these items never show up on the email that is sent to us to show the booking has been completed. It doesn't list the Add-Ons so we must therefore go back into the system as an extra step, click on the details button and then scroll through the list to see what other items may have been included. Though not a deal breaker by any means, it is inconvenient and time consuming.

I would like to see in the future live people available to answer questions on the fly, rather than having to wait one or two days for them to get back to you after you've left a message on the chat line. If I have a question, it is usually involving a sale in that very minute so having to wait several days to even have someone acknowledge the question is frustrating as that means I must put my own clients on hold until TS gets back to me. A live chat person, at least during normal business hours in my country, would be a wonderful improvement.

Antwort von TrekkSoft

Thank you for your review, Yolanda! I am glad to read that you are happy with TrekkSoft. To get back to you about the feedback you gave, I have been in contact with our product management team regarding your request to have the add-ons on a printed version of the booking. Great news, as of last month this can already be done! Simply go to the basket details and print it from there.

Regarding the support, I have sent the feedback to our support team. I have also asked your account manager to reach out to you to see if you have any further questions. Olivia from TrekkSoft

Dean
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Perfect for a Hostel

Bewertet am 7.6.2016

The main hostel holds 205 people at one location and another 150 at our 2nd property so we are...

The main hostel holds 205 people at one location and another 150 at our 2nd property so we are pretty busy dealing with issues within the hostel along with making sure all of the guests are happy while staying with us. Using TrekkSoft as our booking software for tour and activities gives us the ability to book move, rebook, refund, update and check passenger lists which give us on reception more time to help the customers with other issues.

If guests staying at the hostel want to know how many spots are left and what times the trips are running it takes me 3 clicks on the dashboard and I can give my guest the information. It saves me constantly being on the phone to tour providers checking passenger lists, checking time schedules which in turn promotes productivity and efficiency.

Vorteile

- The customer support is priceless, from setting TrekkSoft up to troubleshooting certain functions.
- Real time updates on passenger lists which prevents over booking.
- We can monitor our growth, sales from our website and our front desk with the reports and analytics features.
- The connect-ability between us and our partners in the tourism industry is a big one, it has turned our hostel into a central hub for locals and tourists!

Nachteile

- With every software there are bugs which occasionally pop up here and there but they get sorted and resolved once you let them know.
- We some times feel over whelmed with the new product releases because we feel like we are not utilizing all of the functions available to us.

5 von 215 Bewertungen angezeigt Alle Bewertungen

TrekkSoft Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über TrekkSoft.

TrekkSoft bietet folgende Kostenpläne an:

  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Verfügbar

TrekkSoft hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

TrekkSoft unterstützt die folgenden Sprachen:

Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch

TrekkSoft unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

TrekkSoft kann in folgende Anwendungen integriert werden:

Braintree, Google Analytics 360, Google Calendar, Joomla, Meta for Business, Ogone, Optimizely, PayPal, Stripe, Wix, WordPress, Zapier, Zendesk Suite

TrekkSoft bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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