Slack

Slack

Ein einziger Ort für Teamkommunikation und Arbeitsabläufe

4.6/5 (15163 Bewertungen)

Slack Übersicht

Teams in Slack arbeiten in Kanälen zusammen, die nach Projekt, Abteilung, Bürostandort oder etwas anderem organisiert werden können. Dies macht es dem Anwender leicht, die für ihn wichtigen Themen zu verfolgen. Öffentliche Kanäle stehen jedem im Team offen, so dass das Marketing sehen kann, woran Designer arbeiten, der Vertrieb kann sehen, was auf der Roadmap des Produktteams steht, und neue Mitarbeiter können sich leicht auf den neuesten Stand bringen, anstatt mit einem leeren E-Mail-Posteingang zu beginnen.

Slack verbindet sich mit den Tools und Diensten, die Unternehmen bereits nutzen, und zentralisiert die Benachrichtigungen, Dateien und Daten aus Hunderten von verschiedenen Anwendungen. Das bedeutet, dass du keine E-Mails mehr durchsuchen müssen, ständig zwischen verschiedenen Registerkarten und Dashboards wechseln oder mit Dutzenden von Tools jonglieren müssen – jedes mit seinem eigenen Login. Slack hilft Teams, intelligenter zu arbeiten, indem es alle Informationen und Zusammenhänge bereitstellt, die sie benötigen, um schnell effektive Entscheidungen zu treffen.

Alles, was in Slack geteilt wird, wird automatisch indiziert und archiviert, so dass Unternehmen ohne großen Aufwand eine umfassende Wissensbasis erstellen können, indem sie einfach in Slack arbeiten. Und die Suche von Slack macht es einfach, die Informationen zu finden, die die Benutzer brauchen, wann immer sie sie brauchen.

Preis

Beginnt ab
8,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Englisch, Französisch, Deutsch, Japanisch, Spanisch

Slack Bewertungen

Gesamtbewertung
4.6/5
95% Positive Bewertungen
10533
Ausgezeichnet
3834
Sehr gut
652
Durchschnitt
109
Gering
35
Schlecht
Katie K.
Mit Google übersetzen

A robust business tool that goes beyond instant messaging!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 23.5.2019
Quelle der Bewertung: Capterra

This is a tool to improve communication and collaboration. From my team's experience, we were able to pose questions to the group and discuss in real time, while keeping a record for future reference. Sharing documents in one place was simple for discussion, rather than having to wade through an entire Google Drive to find the right document name. In our company's case, Slack really did eliminate the need to have frequent project meetings.
At the time of this review, our team had not taken advantage of more advanced integrations.

Vorteile

Slack is simple to set up and start using on Day One. From an administrative perspective, it is simple to set up users and permission levels. New users will appreciate that the interface is fairly intuitive and customizing notifications takes just a few minutes. Advanced users will enjoy taking advantage of shortcuts, integrations with other tools and additional automation features.
The best reasons to use Slack from my experience are:
- A list of application integrations that seems to grow by the day
- Creating channels for specific projects or teams can eliminate the need to have in-person meetings
- The ability to search and review past conversations is priceless
Our team barely has barely begun to scratch the surface of all of the features included with Slack. I highly recommend using the free trial to get a feel for the software. Likewise, there is a Free version of the product that has much of the functionality of the paid version but limits the organization to 10k messages (which limits the search functionality - if you use this version I highly recommend "star"-ing or "favorite"-ing messages that you do not wish to be archived after the message limit is hit)

Nachteile

The cost per user license can be prohibitive for small companies or those just starting out. Although, if you weigh the functionality included with the product, you could make the case that the time saved and added efficiencies are still well worth the cost.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote

10.0/10
Jon C.
Mit Google übersetzen

Slack changes the model for business communication

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 10.5.2019
Quelle der Bewertung: Capterra

Great communication tool and indispensable in the modern world of business.

Vorteile

It's IRC for business communication with a (much) nicer interface. Slack organizes discussions into channels and IM. It's easy to reach out to anyone in the company and have a discussion. Even better is the ability to bring in external users (customers) who can then quickly converse with support and engineering teams. For any new open source project, Slack is the preferred way to communicate with other contributors and users. Recently Slack has even added the ability to do VOIP calls through their platform. The mobile app works well and the UI is well designed to mimic the desktop app.

Slack also integrates with pretty much everything out there and it's also simple to write your own bots and plugins for Slack. For instance, we have a bot that alerts whenever someone writes to use on Intercom, as well as another that checks Stack Overflow for new messages pertaining to our project.

Finally Slack pricing is fairly competitive. There's a free tier which gives you most functionality except for the ability to search (if you exceed 10,000 messages). Then multiple paid tier options based on the number of users in your organization.

Nachteile

The desktop and mobile apps are my preferred way to use Slack and occasionally the performance tends to drag. Once in a while the Slack mobile app will unexpectedly terminate, although in recent updates it does that less frequently. I also don't like the fact that private conversations aren't really private as companies have the ability to request Slack for those records. I get it for compliance reasons, but be warned that private conversations are never private!

The search UI workflow isn't the most intuitive, they should just op for some universal search versus organizing the search results by type.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

8.0/10
Janosch F.
Mit Google übersetzen

This is the new way to communicate online

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 12.5.2019
Quelle der Bewertung: Capterra

I use Slack for daily communication business and to stay connected to coworkers and suppliers distributed among different locations. We have implemented Slack as a missing link that smoothly makes working with people on the other side of the country as if they would be sitting in an office just down the hallway.

Vorteile

Slack is simple, it is easy to use it has a lightweight user experience thus, at the same time is very powerful. In day to day routines it is just a great way of communicating (chatting) with coworkers. Perfect, reliable, fast asynchronous communication. Then someone tells you something you need to remember next week- use integrated reminders, that send you a message when you need it. Or you want to share your desktop real quick, to sho someone something in order to get their opinion. Slack has you covered. Or have a video call with someone or even a group of people. There you have it. Share files ? No problem. Want to have your conversations deleted after a while. there you go. The most impressive thing about all this is the simplicity and ease in which these features integrate into the core functionality which is a chat. Bravo !

Nachteile

Some of the features seem - behind the scenes - not optimized allready. Sharing data from my mobile device require it for example, to be uploaded first and then downloaded to the recipient. It works, but it takes more time and, I don't care when it is on the server I only care for it to reach the intended recipient(s). Synchronize it to the server whenever its suitable. Connection and reconnection gets tangled up sometimes, with Slack insisting that there is no connection available although all other applications have reconnected already. This however is complaining on a very high level, as these issues are really minor compared to almost all other platforms for online communication I have used.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Slack Public Channels improves company communication across teams.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.5.2019
Quelle der Bewertung: Capterra

It's a great tool, these are the key points for me:
* Improve team collaboration, shared information in a single place and all team has access to the same information.
* Reach people, sometimes you need to collaborate to make things happen, and slack does a great job at that.
* Integrate to CI/CD pipelines, we received notification about or system all time. It's better than having thousands of emails.

Vorteile

Public channels:
They are easy to create/configure and allow members of the company to share important information in a single place. This is really helpful for software development teams when important information is shared with other application it gets lost and there is no record of it. With the slack channel, the information is stored and can be used as references. (Developers don't have or we don't want to have time to write documentation).

1:1 Message:
What I really like is that is very easy to find people and ping them and start a conversion. Most important, you can share files, photos, URL, gifs (Very important), in a single place. Making collaboration easy and something to enjoy.

Integration:
Slack can be integrated with a lot of third parties. In my case, it's very useful to integrate with Jenkins and code versioning applications. We have implemented CI/CD and we received a slack notification with deploy information, testing information or if a system is down.

Cross-Platform:
Be able to access slack with cell-phone/desktop application is really awesome. If I don't have my computer at hand, I can keep replying messages and collaborate. Especially important when we have a critical bug, or we have to take action.

UX:
The UX is one of the best, you can start using slack with no training, it's very intuitive and easy to use. Once you start using it, you don't want to use other applications.

Nachteile

Conversion history:
Sometimes the conversion history is deleted after N amount of dates. Probably this is a configuration in my company, but I would like to store more information.

Re-Login:
Once in a while, you have to re-login, but what I don't like is that it logs you out without giving you a warning. It had happend before that the application logs me out, and I notice that one hour later.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Luis ignacio C.
Mit Google übersetzen

The disclosure for labor communications that all work needs.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 24.4.2019
Quelle der Bewertung: Capterra

Work communication has always presented problems, the excuses range from an email that did not arrive on time, to a document with compatibility problems. Since I implemented Slack within my workspace, and in the company where I work, I have managed to fulfill the assignments that I request in record time, which has improved reception to my work within the company and in the perception of each client that asks me for a design for any advertising campaign. For any entrepreneur, Slack is a fundamental ally, because they offer you different plans that match your economic abilities, thus saving time and money in an amazing tool that has saved me a lot of headaches and allowed me to have a more fluid communication with all my work team.

Vorteile

One of the things that I liked most to fulfill my assistance and attention to the work teams, is the mobility that Slack offers me, I have all the power of an effective, simple and friendly platform so that my work is better. The other aspect that I liked the most, is that it is an immediate communication channel that gives me the freedom to work from anywhere, a few weeks ago I traveled out of the city and managed to attend in real time to several clients of the company for which work. Also, thanks to its wide compatibility, I have managed to use it in different operating systems, it is so nice not to have to worry about why I have made it my favorite work communication platform. In addition, you can integrate it with other tools, which strengthens all the work that I must accomplish and the scope of response for my clients and colleagues.

Nachteile

I have thoroughly reviewed all aspects of this great platform, and until now I have not found any negative aspects to highlight, I can safely say that in these years using its services, I have only seen improvements so I know that in the future it will be better every time.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Slack Preis

Beginnt ab
8,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Slack Funktionen

  • API
  • Aktivitäts-Verfolgung
  • Automatische Benachrichtigungen
  • Chat
  • Drag-and-Drop-Oberfläche
  • Gemeinsamer Arbeitsbereich
  • Integration von Dritten
  • Kommentieren
  • Kommunikationsmanagement
  • SSL-Sicherheit
  • Suchfunktion
  • Werkzeuge zur Zusammenarbeit

  • Aktivitäts-Dashboard
  • Datei-Verwaltung
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Genehmigungs-Management
  • Kundenspezifisches Branding
  • Prognosen
  • Zugriffskontrolle

Slack Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Slack.

F. Welche Preispläne bietet Slack an?

Slack bietet folgende Kostenpläne an:

Beginnt ab: 8,00 $/Monat

Preismodell: Kostenlos, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Slack?

Wir haben keine Informationen über die Funktionen von Slack

F. Wer sind die typischen Nutzer von Slack?

Slack hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von Slack unterstützt?

Slack unterstützt die folgenden Sprachen:

Englisch, Französisch, Deutsch, Japanisch, Spanisch

F. Welche Preispläne bietet Slack an?

Slack hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Slack mobile Geräte?

Slack unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Slack?

Slack kann in folgende Anwendungen integriert werden:

Aircall, Asana, Bitium, Breezy HR, Datadog, Dropbox, Help Scout, LiveChat, PagerDuty, Resource Guru

F. Welche Varianten der Kundenbetreuung bietet Slack an?

Slack bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen