Mit Mention kann jeder überwachen, was online und in den sozialen Medien über ihn gesagt wird. Zuhören, egal wer spricht, ist der Schlüssel zum Wachstum deines Unternehmens. Wie könntest du sonst wissen, was die Leute denken und was ihre Bedürfnisse sind?
Unabhängig davon, ob du dein Unternehmen, deine Konkurrenz oder einen Satz bezüglich deines Unternehmens überwachen möchtest, solltest du in der Lage sein zu sehen, was gesagt wird – und zwar in Echtzeit.
Arbeite mit deinem Team durch gemeinsame Benachrichtigungen und Aufgaben zusammen. Reagiere sofort von deinem Dashboard aus, indem du soziale Konten verbindest. Erstelle schnelle und präzise Berichte, mit denen du deine Leistung leicht verfolgen und analysieren kannst.
Du kannst deinen Beitrag auch in den sozialen Medien veröffentlichen und planen.
It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.
I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made!
After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.
The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.
I was an early adopter of Mention App and have seen it grow from strength to strength. Compared to high priced media monitoring from large companies on offer - it is often quicker, more precise and always covers the full social, online and offline news environment. I use it for my clients and highly recommend it.
Ease of use, quick set up and accurate results. In built-sentiment analysis is useful.
It's also helpful you can connect your social accounts to Mention and use the dashboard to respond to customer queries.
Not as evolved in the visualisation of data as competitors, but this isn't a big con because the data gathered is timely, precise and relevant (which other platforms struggle with). But would be great to see more options to display data.
I like the way you can limit the amount of feedback by blocking those you know don't belong and adding key words and using key words to block. I've been using this product for about two years. I'm a one person PR shop so it really saves me time in searching for those commenting about our school.
I get notifications by email about people talking about the school. It covers all social media and all sources on the web. It's really great and easy to use.
It's pretty pricy for a school but they do have a free option that is what I use. They used to have a larger number of free mentions but now it's only 100 which isn't many. I reach my max by the end of the first week of the month. I wish they had an educational discount.
I can monitor any word, brand or name I want, giving me a headstart upon dealing with certain subjects.
What I like about Mention is the speed with which it finds the occurrences of the keywords I indicate to it. Rather than my competitors, I observe with this tool the vivacity of certain themes.
The interface is empty and not very intuitive. Fortunately, email alerts allow me to quickly access the last mentions of my keywords, because I don't use the web page where my information is collected, or very little. But this is a minor detail, because it is of particular interest to full-time community managers.
When I started my work 3,5 years ago I tested a lot of media monitoring tools and Mention keep being the best so far. The first thing - it's clear and easy. The second - it lets me reply on Twitter mentions without leaving the app - it saves time. The third - I can see in the right side of the app what's inside the mention so I can see if it worth my attention without leaving the app.
I don't have any cons in mind. Maybe the fact, that during these 3,5 years I've been using it the app missed some articles that turned out to be quite important.
Weiter unter folgen häufig gestellte Fragen über Mention.
Mention bietet folgende Kostenpläne an:
Beginnt ab: 29,00 $/Monat
Preismodell: Kostenlos, Abonnement
Kostenlose Testversion: Verfügbar
Wir haben keine Informationen über die Funktionen von Mention
Mention hat die folgenden typischen Kunden:
Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen
Mention unterstützt die folgenden Sprachen:
Englisch, Französisch, Deutsch, Spanisch
Mention hat folgende Preismodelle:
Mention unterstützt die folgenden Geräte:
Android, iPhone, iPad
Mention kann in folgende Anwendungen integriert werden:
Azendoo, Buffer, Built.io Flow, Capsule, Contentools, Cyfe, Geckoboard, LeadMaster, Slack, VisitorTrack
Mention bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen