DonorPerfect
Über DonorPerfect
DonorPerfect bietet eine vollständige Lösung für die Spendenbeschaffung und Spenderverwaltung, die dir hilft, deine Arbeitsbelastung zu reduzieren und Beziehungen zu deinen Wählern aufzubauen. Entdecke, was mit DonorPerfect möglich ist:
Verwalte die Kontakte zu deinen Wählern und die Entwicklung der Spender.
Personalisierte Kommunikation senden.
Verfolge jede Art von Spende.
Bericht und Ergebnisse analysieren.
Verwalte ALLE Informationen an einem einzigen Ort, an dem sich alles befindet.
Integration mit Best-of-Breed-Produkten und -Dienstleistungen.
Spenden und Informationen online sammeln
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Fundraising
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
DonorPerfect for the Smaller Non-Profit
Bewertet am 6.11.2018
I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer...
I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer switch to it from a far less intuitive donor database. I honestly cannot sing the praises of DonorPerfect enough. It is a donor database designed by fundraisers, who continuously accept input from other fundraisers.
Vorteile
There is so much to love about DonorPerfect. After 10 years in professional fundraising, working with everything from the most-known donor database to numerous smaller ones, DonorPerfect really is perfect. It's extremely intuitive, and extremely customisable. During my training, I was actually jumping ahead of my trainer, and ended up not using a full two hours of the training DonorPerfect provides. Furthermore, I was able to quickly and easily train others on how to use the database.
Nachteile
There was one quirk around using Tab, where it would skip a field near the top of the main Constituent page, then jump back up to it. I never did figure out how to work around that issue.
Antwort von SofterWare
Thank you Brett for the awesome review of DonorPerfect. I am glad to hear how easy you found the system to learn. The Technical Support Department is available to assist with any questions you may have when working in the system. Please reach out to them about they issue you are experiencing when using the Tab key. Regards, Ellen Molon, Client Relations Specialist
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Donor Perfect review
Bewertet am 17.7.2024
Overall we have had a good experience with this platform. There are parts that are technical but...
Overall we have had a good experience with this platform. There are parts that are technical but overall we have been able to make the system work for us.
Vorteile
Well rounded platform that allows us track donations easily, track volunteers, add fields where needed, thank people promptly and pull lists on our supporters. The chat support is great.
Nachteile
It can be a bit technical and confusing in some aspects. Some parts could be improved.
Warum DonorPerfect gewählt wurde
GiftWorks was moving to a cloud based system, and we were not happy with their service.Zuvor genutzte Software
giftmateGründe für den Wechsel zu DonorPerfect
Canadian division of company- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Excellent price but needs work
Bewertet am 1.7.2024
Vorteile
Integrates with Constant Contact and Give Cloud, so gifts automatically come in and are assigned to donors.
Nachteile
There are a number of issues that seem to be systemic. For example, you cannot open two windows to look at/compare two donors and the batch gift entry screen is hard coded to only show you 10 rows at a time, when the window is much larger than that (and the header fields don't stay in place when you scroll down). Additionally, the filter system is not user-friendly and does not seem to handle a mixture of include/do not include fields. I am often advised to created an affirmative filter that includes every donor, and then subtract out the things I DON'T want. Also, each filter can only use the AND boolean or the OR boolean, not both. If you want to use both, you have to create a compound filter and perhaps even a compound filter filled with compound filters. Very unfriendly to the user. Lastly, the dashboard reporting is quite limited. You can assign solicitors, but there's no dashboard view that will, for example, show you everyone assigned to specific solicitor and what the last contact date/type was. My boss would like to look at his development director's contacts and see where he's at with folks but can't do that.
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Move to DonorPerfect
Bewertet am 19.7.2024
Overall DonorPerfect has met our needs and grown with us over the past 10 years. We are very happy...
Overall DonorPerfect has met our needs and grown with us over the past 10 years. We are very happy with the support team that has worked with us to troubleshoot and advise us on how to best utilize our system for optimal results.
Vorteile
When researching different products to find our fundraising CRM solution, we looked at many different options. Most did not include all the functionality we needed or were too expensive for a small to medium non profit. DonorPerfect fit our needs and budget.
Nachteile
The transition from our old system to DonorPerfect was not smooth.
In Betracht gezogene Alternativen
Kindful, Keela, Blackbaud Raiser's Edge NXT, Salesforce Sales Cloud, Engaging Networks und NationBuilderWarum DonorPerfect gewählt wurde
We could not track and report on fundraising data in our old system, it was more of an accounting-based custom built system and we wanted to migrate to a system that would not only track and report on gifts hut help us grow our fundraising efforts and steward our donors.Zuvor genutzte Software
Claris FileMakerGründe für den Wechsel zu DonorPerfect
The functionality we needed as far as receipting, online donations, payment processing and a few specific things we needed due to our organization structure was not available in those systems at that time.- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Donor Perfect helps us do our job more efficiently!
Bewertet am 26.8.2024
My consultants and I find Donor Perfect easier to use than other platforms.
My consultants and I find Donor Perfect easier to use than other platforms.
Vorteile
Easy to use; easy to update or edit. Plug ins are helpful, such as the text-to-give plug-in, and working with Constant Contact email blast function.
Nachteile
Setting up a new campaign and getting it working to send separate email notifications out.
Warum DonorPerfect gewählt wurde
I inherited that platform and it was garbage.Zuvor genutzte Software
KaraniGründe für den Wechsel zu DonorPerfect
cost: DP is less expensive; ease of use: the others seemed more complicated. and I look at more than just the two above, but cannot recall the names now.DonorPerfect Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über DonorPerfect.F. Welche Preispläne bietet DonorPerfect an?
DonorPerfect bietet folgende Kostenpläne an:
- Ab: 99,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von DonorPerfect?
DonorPerfect hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000
F: Welche Sprachen werden von DonorPerfect unterstützt?
DonorPerfect unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt DonorPerfect mobile Geräte?
DonorPerfect unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert DonorPerfect?
DonorPerfect kann in folgende Anwendungen integriert werden:
Agile Ticketing, Constant Contact, Givecloud, QuickBooks Online, QuickBooks Online Advanced, ReadySetAuction, ShopRaise, SimpleTix, VolunteerLocal, iWave
F. Welche Varianten der Kundenbetreuung bietet DonorPerfect an?
DonorPerfect bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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