BookSteam Funktionen, Bewertungen & Alternativen

BookSteam

Smart Online Appointment Scheduler

4.8/5 (87 Bewertungen)

BookSteam Übersicht

Appointment based businesses of all sizes (from massage therapists to big-box stores and enterprises) can utilize BookSteam’s advanced booking platform to scale up their business and solve that tiresome job of scheduling. Unlimited business administrators can create multiple office locations, setup unique schedules for employees and customize account details.

With online payments your clients can pay a deposit, full payment or just leave a card on file at the time of the booking. Integrate BookSteam’s scheduling widget with your existing website and start taking bookings today!

Preis

Beginnt ab
$20/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Chinesisch (vereinfacht), Niederländisch, Englisch, Französisch, Deutsch und 5 weitere , Italienisch, Norwegisch, Portugiesisch, Russisch, Spanisch

BookSteam Bewertungen

Gesamtbewertung
4.8/5
99% Positive Bewertungen
69
Ausgezeichnet
17
Sehr gut
1
Durchschnitt
0
Gering
0
Schlecht
Mit Google übersetzen

Good value without a lot of frills

Täglich für 6-12 Monate genutzt
Bewertet am 18.12.2018
Quelle der Bewertung: Capterra

BookSteam's lack of frills and options is redeemed by its low cost and really stellar customer service. Overall, I am pleased with the software.

Vorteile

Customer support is great! I had a couple of problems integrating BookSteam into my web site, and customer support worked with me until it was fixed.

Nachteile

This is low-frills booking software. It is easy to set up regularly occurring classes, but anything more complicated requires a workaround. Requests I've sent to customer support include:
1) the ability to set up a class series, where students register and the system enrolls them in every class in the series,
2) a waiting list,
3) the ability to find a class once it has been cancelled from the schedule - Beware! If you cancel a class and have it display as cancelled on your public calendar, it is there forever. There is no way to remove it.
4) having all classes show on the public calendar. Currently only classes that can be booked online can be displayed. If you have a class that you do not want to be booked online, you cannot display it on the calendar. Therefore, I have had to use a Google calendar in addition to the BookSteam calendar, so customers can see the full array of classes offered.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10
Mit Google übersetzen

Quick response with calendar not loading

Täglich für 6-12 Monate genutzt
Bewertet am 11.12.2018
Quelle der Bewertung: Capterra

I love that I do not need to be by a phone to make business happen. I'm spending my time giving massages and running reports, not scheduling. My clients think the site is really easy too.

Vorteile

The smart scheduling option where booksteam calculates online appointment start times automatically. This saves money and keeps my massage therapists booked, making the most use of their time!

Nachteile

Text reminder doesn't have options to customize. I've had clients try to reply to the text to cancel, and that doesn't work.
I cannot find a place to process customer receipt or printing a list of their past appointments. This would be helpful for submitting documentation for flexible spending or health savings accounts.
Even though the e-mail option works very quickly when there is a customer service issue, I still miss the person to person contact of a phone call. But, my issue was resolved within minutes of sending, so I guess this system works.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Works perfectly for my needs

Täglich für 6-12 Monate genutzt
Bewertet am 7.10.2017
Quelle der Bewertung: Capterra

Saves me time, gives me a wide range of marketing options and helps me manage my clients and records

Vorteile

There is a lot of software that does appointment booking or class booking and a few that do both, but when I looked at the ones that do both something always didn't work the way I needed it to... Until I found Booksteam. The versatility and range of options have really allowed me to set everything up just as I need it and the cost is lower than most of the competition too.
I've had to contact support a few times and they've always been super helpful and quick to respond. They've also be receptive to my development suggestions.
Overall I've been very happy that I went with Booksteam.

Nachteile

Sometimes I find myself a bit confused by all the options, but I guess that's the price of having such great adaptability, and since the support is so good, this isn't really a problem.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

Täglich für 1-5 Monate genutzt
Bewertet am 13.12.2017
Quelle der Bewertung: Capterra

Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Vorteile

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Nachteile

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Booksteam is awesome!!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 28.3.2017
Quelle der Bewertung: Capterra

Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!!

Vorteile

Easy to use. Makes it very easy to keep track of all our employees and their appointments.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

BookSteam Preis

Beginnt ab
$20/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

14 Day Free Trial (no credit card required), after:

$19.95 - 1 Staff / Unlimited Locations
or
$29.95 - 5 Staff / Unlimited Locations
or
$39.95 - 10 Staff / Unlimited Locations
or
$69.95 - 50 Staff / Unlimited Locations

Enterprise plans are also available (contact us for a quote).

BookSteam Funktionen

  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Bestandsverfolgung
  • Daten-Import / -Export
  • Integration von Dritten
  • Inventarverwaltung
  • Mehrere Standorte
  • Rechnungsmanagement

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Audit Trail (Prüfpfad)
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • Compliance Management
  • Dokumentenspeicher
  • Echtzeit-Daten
  • Wirtschaftsprüfung
  • Workflow-Management
  • Überwachung

Zusätzliche Informationen für BookSteam

Schlüssel-Features von BookSteam

  • 24/7 Booking
  • Advanced business stats
  • Appointment Scheduling
  • Book Now button
  • BookSteam Mobile
  • Calendar synchronization
  • Class Scheduling
  • Class check-in / attendance
  • Client Payments
  • Client database builder
  • Client management tools
  • Colour coded time blocks
  • Custom messages
  • Customer reviews
  • Double Booking
  • Easy to use calendar
  • Email and SMS notifications
  • Facebook Integration
  • Free business web page
  • Intake forms
  • Multi language
  • Multiple Locations
  • Resource bookings
  • SMS text confirmations
  • SMS text follow-ups
  • SMS text reminders
  • Security and Privacy
  • Separate Staff access
  • Service groups
  • Staff Access Levels
  • Taxes
  • Time Zones

BookSteam Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über BookSteam.

F. Welche Preispläne bietet BookSteam an?

BookSteam bietet folgende Kostenpläne an:

Beginnt ab: $20/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

14 Day Free Trial (no credit card required), after:

$19.95 - 1 Staff / Unlimited Locations
or
$29.95 - 5 Staff / Unlimited Locations
or
$39.95 - 10 Staff / Unlimited Locations
or
$69.95 - 50 Staff / Unlimited Locations

Enterprise plans are also available (contact us for a quote).

F. Was sind die Hauptfunktionen von BookSteam?

BookSteam bietet die folgenden Funktionen:

  • 24/7 Booking
  • Advanced business stats
  • Appointment Scheduling
  • Book Now button
  • BookSteam Mobile
  • Calendar synchronization
  • Class Scheduling
  • Class check-in / attendance
  • Client Payments
  • Client database builder
  • Client management tools
  • Colour coded time blocks
  • Custom messages
  • Customer reviews
  • Double Booking
  • Easy to use calendar
  • Email and SMS notifications
  • Facebook Integration
  • Free business web page
  • Intake forms
  • Multi language
  • Multiple Locations
  • Resource bookings
  • SMS text confirmations
  • SMS text follow-ups
  • SMS text reminders
  • Security and Privacy
  • Separate Staff access
  • Service groups
  • Staff Access Levels
  • Taxes
  • Time Zones

F. Wer sind die typischen Nutzer von BookSteam?

BookSteam hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von BookSteam unterstützt?

BookSteam unterstützt die folgenden Sprachen:

Chinesisch (vereinfacht), Niederländisch, Englisch, Französisch, Deutsch, Italienisch, Norwegisch, Portugiesisch, Russisch, Spanisch

F. Welche Preispläne bietet BookSteam an?

BookSteam hat folgende Preismodelle:

Abonnement

F. Unterstützt BookSteam mobile Geräte?

BookSteam unterstützt die folgenden Geräte:

Android

F. Mit welchen anderen Applikationen integriert BookSteam?

BookSteam kann in folgende Anwendungen integriert werden:

Google Calendar, Mailchimp, Mailchimp, Microsoft Outlook, PayPal, Stripe, Twilio Communications Cloud

F. Welche Varianten der Kundenbetreuung bietet BookSteam an?

BookSteam bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support